Stayed here in mid-Dec 2012 after a series of snow storms loaded up the mountain with powder early.
Service - top notch, the staff went out of their way for me. Even though you are not supposed to carry ski gear into the rooms, the concierge actually carried my skis for me to my room. They did everything I asked for and did it promptly. I sprained my ankle on my last day of skiing and was unable to walk that night. Concierge went out to a pharmacy for me and bought me compression bandages, ibuprofen, and beer. They also handled my dinner which I had delivered to the hotel (they walked up the delivery people to my room so I could sign for it since I used a card). Yes, I did tip on this occasion :) All in all, I was extremely pleased with the service. Valet was responsive at all hours for in/out of parking garage (although I have issues on pricing with this, see below).
Price - I got an early season special since it was pre-season. Granted, snow does not always cooperate with pricing schedules. So I paid $90/night for walk on access to the gondola with several feet of fresh, untouched powder and no lines. All in all, pricing is very reasonable. My only beef on pricing is the $26/day valet charge - really? I mean, really? 1/4 of my bill was parking charges...
Room - Rooms are quite nice in my opinion. Although as a single guy, I really do not need much.
Amenities - Spa facilities were mediocre, but not bad. The hot tub/pool was great though. Only complaint was the security guard had a bad attitude when he came out to kick us out of the hot tub at 10 pm. We understood he was doing his job and no one said anything bad, but the way he started that conversation was extremely negative. Poor attitude and there was no need to be combative since no one was fighting it. Sauna was good. Steam room was weird as it worked some times and not others. Internet service was very good. Location to Gondola was Heavenly :) its right there. Stores, services (like Ski instruction), etc. are attached to or next door to the Grand Residences, so if you are renting skis or taking lessons, this is where you want to stay.
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- Also Known As:
- Marriott Grand Residence Club Tahoe Hotel South Lake Tahoe
- Marriott Lake Tahoe
- Lake Tahoe Marriott