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“Not Honorable” 1 of 5 stars
Review of Alpenrose Inn

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Alpenrose Inn
Ranked #13 of 72 Hotels in South Lake Tahoe
Certificate of Excellence
Woodland, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not Honorable”
1 of 5 stars Reviewed April 20, 2013

I purchased a Groupon voucher last night, called today to redeem it, and they told me they would not honor the voucher because they had no rooms left. If there service while staying at the inn is anything like their customer service before even arriving, it has to be really bad. I will advise anyone I know to stay away from this inn.

  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, May 27, 2013
We are sorry that we were unable to honor your request. We really do our very best; however as a small inn there are times when we are unfortunately unable to accommodate every guest. Hopefully you will give the Alpenrose Inn another chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
    313
    100
    29
    10
    6
See reviews for
86
256
23
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sao Paulo, SP
2 reviews
5 of 5 stars Reviewed April 17, 2013

I stayed with my girl friend for 3 nights during the winter. Very friendly and helpful staff. Walking distance to the Gondola and easy access to restaurants and shops. Very nice hot tub. I would suggest to put a fridge in the room.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cassurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 30, 2013
We appreciate your review and hope to have a small refrigerator in the room soon. Thank you for letting us know that you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
1 review
5 of 5 stars Reviewed April 16, 2013

This property is well-located and well-managed. The rooms are clean, comfortable, and nicely decorated. The property was quiet - we were unable to hear even adjacent guests. Management was very friendly and accommodating. In the mornings, they served coffee, tea, cereal and sweet rolls which we were able to bring to our room.
We were in a deluxe king room and would definitely stay at Alpenrose Inn again.

Room Tip: We had a luxury king room upstairs in the corner farthest from the office. It was perfect.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank garynans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 30, 2013
Thank you so much for your kind review. We appreciate your business and hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain View, California
1 review
5 of 5 stars Reviewed April 16, 2013

Alpenrose is walking distance from a ton of restaurants, cafes, pubs, the Heavenly Gondola, and a beach on Lake Tahoe. Alpenrose has very nice, clean rooms on the inside; our room even had some memory foam padding on the beds that made them really comfortable. There is a deck on the 2nd floor with chairs. Mid-April was a great time to go - the skiers were mostly gone, but the summer travelers hadn't yet arrived. Only issue we had was the remote control for the TV in our room - the channel up/down buttons weren't working.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank C J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 30, 2013
Glad you enjoyed your stay and found the beds comfortable. Sorry to hear about the remote control--please let us know so that we can change the batteries. We will do whatever we can to make your stay perfect. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodland, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 15, 2013

My husband and I stayed at Alpenrose Inn at South Lake Tahoe for a wedding and enjoyed the pleasant stay! Highly recommended, clean and quiet! Compared to the other location that was booked for the wedding, I am so satisfied with the choice we picked for Alpenrose, simply because of the walking distance to the lake and the cleanliness of the Inn. The bed was comfortable, the furnishings were up to date and the front desk staff very friendly! Will have to return again next year!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Poodlemom V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 30, 2013
Thank you for letting us host your stay in Tahoe for the wedding--we look forward to seeing you again! Also, thank you for your kind review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 13, 2013

I purchased a Groupon deal and decided to stay for a 1 night at Alpenrose. The location was very good close to stores and other locations. The room wasn't bad at all either. I really like the sink. The room has a modern look so dont let the outside fool you. If I had to come back to Lake Tahoe this would be the place!

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank myson04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 30, 2013
We hope to see you in the future. We will be planting the spring flowers soon to add color after the winter. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 9, 2013 via mobile

I was impressed first of all with the prompt and friendly response via email. Then I found myself checking into a lovely, quiet, well furnished place. I was impressed with what i found in my room, which had 2 queen beds, plenty to watch on cable tv, hot water bath, electric room heater, plenty of shampoo, towels and soap. I just found the place like a hotel but really affordable. It is within 5-10min walking distance to nearby heavenly ski gondola and short drive to restaurants, gas station and a massive raleys grocery. Lovely lovely place I'd stay at again.

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Colin084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlpenroseInn, Manager at Alpenrose Inn, responded to this review, April 11, 2013
We appreciate your kind review and are so glad you enjoyed your stay in Tahoe. Thank you!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alpenrose Inn

Property: Alpenrose Inn
Address: 4074 Pine Blvd, South Lake Tahoe, CA 96150-6941
Phone Number:
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Romantic Hotel in South Lake Tahoe
#10 Family Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Alpenrose Inn 3*
Number of rooms: 17
Official Description (provided by the hotel):
The Alpenrose Inn is known for its great value in high quality lodging: exceptional customer service and delightful unique accommodations. It is cozy, quiet and clean! Located in a friendly neighborhood of tree-lined streets, the Inn has all the amenities to make your stay in Lake Tahoe memorable and relaxing. It's an easy stroll to the lake shore (beach, marina and restaurant), Heavenly Ski Resort and Village, Edgewood Golf Course, world-class casinos, dining, shopping and more. ... more   less 
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Also Known As:
Alpenrose Hotel South Lake Tahoe
Alpenrose Hotel Lake Tahoe
Alpenrose Motel Lake Tahoe

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