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Reviewed July 22, 2017

I enjoyed our room. It was a suite. It has two bedrooms & 2 full baths. The bunk beds were full sizes with extra bed underneath. My kids enjoyed their stay. It has a full kitchen. Free breakfast in the morning. House keeping cleaned our room every day and provided us clean towels and emptied the trash.

Date of stay: July 2017
Trip type: Traveled with family
1  Thank NevadaUSA
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this reviewResponded July 22, 2017

Hi,

We truly appreciate your business and support. We have a big smile thanks to you!

Please come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2017

Very Helpful and friendly workers, Rooms were clean, very nice stay. Pool was well stocked with towels and a grill for use. Also was a nice laudry room area to be able to clean my clothes before I repacked to head to airport.

Date of stay: July 2017
Trip type: Traveled with friends
1  Thank 1963karen
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this reviewResponded July 22, 2017

Hi Karen,

Thank you very much for staying with us, we appreciate your business and support.

Please come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2017

I requested a refurbished room. It had two queen sized beds with new covers, the floor is bare walnut which gives it a mountain look, flat screen tv, coffee maker and small fridge. It was clean and the staff kept it that way while I was out hiking in the mountains. If you know what to expect, the breakfast works. I had cold cereal but they also had yogurt, toast, muffins and the like. There is a Starbucks nearby and an IHOP down the road.

Date of stay: July 2017
Trip type: Traveled solo
1  Thank phylnormMichigan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this reviewResponded July 22, 2017

Hi,

Thank you, thank you, thank you....

Please come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2017

Room needs to be updated. Broken screen in the front window. Noisy air conditioner that didn't work well. Filthy bathroom (black mold in the shower, shower dish was rusty with mold, and the vanity had food stuck on the front of it).

Date of stay: July 2017
Trip type: Traveled with friends
Thank Ann B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this reviewResponded July 22, 2017

Hi Ann,

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2017

A real nice place to stay for a few days in Tahoe. The price was fantastic and the accommodations were comfortable and clean. Close walking distance to everything. Our room was spacious and clean. Older hotel but it adds to the charm.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank ScottnCandy1224
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this reviewResponded July 17, 2017

Hi,

Thank you very much for your business and support!

Please come back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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