This review is actually a little difficult for me to write. I arrived at Basecamp Hotel with great anticipation given the excellent reviews on tripadvisor. Using what turned out to be a wildly popular Living Social deal, I always try to temper my review knowing I have been lucky to stay someplace for a great price. Basecamp was definitely packed with Living Social couponers and I believe they handled the rush well. The hotel completely lived up to its good reviews in terms of its charming character. At check-in, with a very friendly, laidback staff person offered to move his truck when we double checked to make sure we were parked in the right parking lot and there were many happy "campers" roasting marshmallows on the lobby patio. As a nature lover I instantly felt at home. Everything in our room looked new and bright and shiny. The decor spoke to us as hikers and it was very charming. The bed was sooooo cozy, I could have slept for days. EXCEPT...and here comes the difficult part of the review...as it turns out, we came to Tahoe during an atypical heat wave. Because the temps don't often rise over 80, many places--including Basecamp Hotel--don't have air conditioning in the rooms. So when we opened our hotel room that night, we were blasted with hot air. We quickly opened the doors and windows (fortunately the windows can be fully opened) and turned on the overhead fan. It turns out the fan was loose, which caused the metal blades to strike against the metal base. The result was the sound of metal fingernails scratching a metal chalk board. Not good! It was late when we arrived and we didn't want to bother the one staff person on duty, so we spent a restless, hot night alternately turning on the fan when we couldn't stand the heat and turning it off again when we couldn't stand the noise. In the morning, after eating some super yummy granola and muffins, we let the staff person at the desk know about the fan. She said she wasn't able to fix it, but she would tell the manager when he came in at noon. When we returned to our hotel room late Sat night, we turned on the fan with great anticipation that it had been dealt with...sadly not. So another restless--on/off heat vs metal fingernail on chalk board night...Sat night noise was complimented with noisy, drunk neighbors on the adjacent deck (noise definitely does travel in the complex, but you can't hear it if you can shut your window). We let the same staff person know on check out that the fan hadn't been fixed. One our way home we tried to decided if we would go back. So much about the place spoke to us, but it wasn't a relaxing weekend in the end...the fan really just needed some screws tightened..something that could have been easily and quickly done. Maybe come winter, we will be enticed to return.
- Official Description (provided by the hotel):
- Basecamp South Lake Tahoe is a hotel built for exploring the incredible lakes, trails and mountains that the Lake Tahoe Basin has to offer. Basecamp combines the comforts of a great hotel with the sense of adventure and community found at a an expedition base camp. Basecamp is located in the heart of South Lake Tahoe, steps from the mountain and minutes walk from the lake. Become an instant local at Basecamp. ... more less
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- Also Known As:
- The Block Hotel South Lake Tahoe
- Block Hotel Lake Tahoe
- Block Lake Tahoe