The facility was very nice with the indoor/outdoor pool and spas inside and outside. Our rooms were fantastic! It was great to have a kitchen so we could grocery shop and cook some of our own meals. Most of the staff was friendly and helpful. The owner, Jim, was available and attentive to our every need before, during, and after our stay. The only downside at this facility is parking. We struggled with parking and nowhere for guests to park... Other than that it was a great place for our family!
I was in town for a tournament and needed to be in and out quickly so that I could get to my next game!From valet to checking in,to getting a bite to eat..I had awesome service.
We paid over $1,500 for 2 days as we were promised to get a room with the lake view right in the balcony of the unit (as seen on the picture) but was notified at check in that the lake view on this picture as advertised on this website does not even belong or located at the resort we stayed in. At the time I reserved the room with Jim Gioiosa he said "I actually have one room left with that view," but he said since its peak season payment must be made right away which I did 6 weeks in advance. I tried to call Jim again after we checked in and spoke to his partner who said he'll have Jim call me to see if we can get a refund of portion of what we paid. To date, I never received a return phone call or a refund from Jim. What a rip off! Jim- you gotta remove this picture from this website - it is FALSE ADVERTISEMENT!
Our vacation rental in Lake Tahoe was so amazing. The property was beautiful, clean, and in general just amazing place to go back to after you have walked to the beach, some shops, and restaurants!
Thanks for making vacation go smooth just by booking with you!
|Check in / front desk||Service|
|A romantic getaway||Rugged travelers|