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Holiday Inn Express South Lake Tahoe
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Reviews (472)
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All reviewshi expresspancake machinethe breakfast areaoutdoor poolheavenly gondolawithin walking distancetwo sinksyogurtdecent breakfasthotel is in a great locationwould stay here againstayed for two nightscomplimentary breakfastroom was spaciouscasino hotelsacross the streettwo queen beds
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Reviewed December 1, 2012

This hotel property is older, the doors are on the exterior of the building, and are broken into 3 or 3 large buildings. The room has the bathroom along the full width of the room in the rear of the hotel room. The TV is smaller, but there are a few wooden cabinets for clothes while the bathroom was remodeled with marble 'type' tabletop. The negatives, I was awoken up by the person in the top room (2nd floor) when they used their bathtub. The breakfast is the typical HIE filler, nothing good. Not even chocolate milk was available in the fridge. There is a very nice diner restaurant in the same parking lot, I had breakfast there and it was very good. This is a good place to stay that is affordable. No weight room, a hot tub room near the laundry was available. This property did not have access to the Lake, it was walled off on the edges of the property.

Room Tip: Top Floor, so none above will wake you up when they shower.
  • Stayed: December 2012, traveled on business
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Thank Mac_Maximum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Guest Relations Manager at Holiday Inn Express South Lake Tahoe, responded to this reviewResponded December 11, 2012

Mac_Maximum
I'm sorry to hear that we did not exceed your expectations during your stay here in South Lake Tahoe. We are very proud of our newly renovated rooms and are always improving to give a more updated feeling. Also, thank you for the suggestions on the breakfast we are continually looking for new ways to improve the satisfaction of our guests stays. We are centrally located to many great restaurants, and just a quick 5 minute walk to the beach. I welcome a personal conversation for any other questions or concerns. We hope you'll return again soon and thank you again for choosing us!

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Reviewed November 11, 2012

Did a tour of California Sept 2012 and stopped here for 1 night, with parents, great location, short stroll to the centre, casinos, restraunts etc. great hotel, heated pool, lovely breakfast. We would recommend stopping here. Parents returned 4wks later for a night as it was so nice.

  • Stayed: September 2012, traveled as a couple
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1  Thank UkHapytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Holiday Inn Express South Lake Tahoe, responded to this reviewResponded November 13, 2012

Thank you for your wonderful review of our property. We are glad that you were able to enjoy all of the great amenities that our property has to offer. If you return this winter, make sure you experience the warm relaxation of our indoor hot sauna and large welcoming jacuzzi.

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Reviewed November 6, 2012

Its only human to make a mistake, it is what you do after that makes a difference. Little touches make a big difference. We asked for a roll away bed for our 4 day stay and were told at the last minute that it was not possible due to fire laws. It was then that this could have turned sour yet the effective customer service skills of Indee at the front desk made this hotel earn 5 stars. She fixed the issue right away, took 10 minutes to tell me about all the great things Lake Tahoe has to offer, and even handed us maps and coupons. She even suggested where to get dinner. This is what its all about.. period. I can overlook the dated decor, not so great breakfast, no lake view, and proximity to a busy street but you can't overlook great service. I am very grateful to her great service and will definately stay again, thanks Indee!!

  • Stayed: October 2012, traveled with friends
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Thank waitingtoexhale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Holiday Inn Express South Lake Tahoe, responded to this reviewResponded November 8, 2012

Dear Waitingtoexhale,

Thank you for taking the time to comment on your recent stay at our Holiday Inn Express in South Lake Tahoe,CA. It is true that the fire code does not allow us to add a roll-away bed in our Two-Double-Bed rooms. This is because there would not be sufficient space to navigate for evacuation in case of an emergency. However, a roll-away bed is allowed in every other type of room that we offer. I am very happy to hear that our front desk associate (Indee) was able to turn the situation around for you. Your kind words will be communicated to all of our staff, especially Indee. We look forward to seeing you again in the future, have a wonderful day!

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Reviewed October 20, 2012

Older hotel but well maintained. Our room was very comfortable. The location is convenient to restaurants and to casinos if you are so inclined. This hotel is a short distance from th ed Nevada state line.

Stayed: October 2012, traveled as a couple
Thank Toje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Holiday Inn Express South Lake Tahoe, responded to this reviewResponded November 2, 2012

It is great to hear that you enjoyed your recent stay at our Holiday Inn Express. We are happy to provide a clean and comfortable atmosphere! Your kind words will be communicated to our housekeeping staff.

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Reviewed October 19, 2012

Even though this Holiday Inn is an older property everything was 5 stars! The young ladies at the front desk were friendly and accommodating. The location was ideal and walking distance to everything for eating, shopping and playing. There's lots of free parking and the complimentary breakfast is the normal Holiday Inn spread. Their water tastes second best after ours back home, thus no need to go out and buy bottled water there for drinking. We will definitely be back!

  • Stayed: October 2012, traveled as a couple
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Thank DaTvlAgt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Holiday Inn Express South Lake Tahoe, responded to this reviewResponded November 2, 2012

We are very happy that you had a wonderful stay. Thank you for your kind words about our friendly staff. Our city is proud to have such great tasting drinking water and it is definitely a bonus to not have to buy bottled water when staying in South Lake Tahoe. Hope to see you again soon.

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