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“Great family getaway” 5 of 5 bubbles
Review of Forest Suites Resort at Heavenly Village

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Forest Suites Resort at Heavenly Village
Ranked #22 of 66 Hotels in South Lake Tahoe
Oakland, California
1 review
“Great family getaway”
5 of 5 bubbles Reviewed April 25, 2013

We spent a great 3 night weekend here as a family in one of the 2 bd suites.
Management and staff were friendly, professional, and helpful. The front desk was kind enough to receive and print many pages of emails i unexpectedly got from work while there. Location is excellent, and a perfect launching off point for multiple activities in close range (ice skating, sledding, skiing, night life, etc). Cost was very reasonable given the generously sized suites and ideal location, i highly recommend it and our family will return.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 29, 2013
Dear Chris H,

Thanks Chris for posting a kind review. You and your family need to make our property your home away from away in Tahoe. I'm delighted we had everything you needed to ensure your family was comfortable with our large suites and great location. I'm especially happy our staff ensured you were taken care of by providing fantastic service. Come back and see us again Chris.

Best-
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712 reviews from our community

Traveler rating
    300
    193
    108
    71
    40
See reviews for
317
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (164)
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English first
Reno, Nevada
1 review
5 of 5 bubbles Reviewed April 25, 2013

This was our first stay at the Forest Suites Resort having heard about the resort from family and friends. It was for our annual girls' weekend away and we're always looking for somewhere convenient to get to from Reno, within walking distance of activities, reasonably priced and comfortable accommodations. The Forest Suites Resort met and exceeded our expectations.

The two-bedroom suite was nicely decorated, very clean, had more than sufficient room for 4 adults and the kitchen was an added amenity, especially for appetizers and wine before taking a short drive to a great restaurant for dinner and an even shorter drive to Harvey's Comedy Club.

We didn't partake in the breakfast but instead took the short walk to the village where you can get coffee, choose from different restaurants, browse through the stores, take the Gondola ride for skiing or sightseeing.

Check-in and check-out was a piece of cake. We'll be visiting the Forest Suites Resort again.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lori U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 26, 2013
Dear Lori U,

I want to say thank you for taking the time to post a review for us. We're delighted you spent your annual girl's weekend with us and in South Lake Tahoe. This is a perfect place for that type of venue. You can walk to everything, enjoy our large over sized suites and just relax. We hope our resort becomes an annual tradition for many years to come.

Warm regards,
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Sacramento, California
2 reviews
5 of 5 bubbles Reviewed April 25, 2013

This hotel has freshend up the interior and has added a hot breakfast for all the guest to enjoy. It is located above the Heavenly gondola, across the street from a grocery store. The rooms include a kitchen, so you can cook in your room if you want. In the evenings there is free wine and cheese at the hotel lobby. If you are thinking about a destination wedding/celebration there is a beautiful room that you can be married in. There are a couple of larger suites and one has a hot tub in it. You can walk to the casinos and down to lake. It is just a great place to stay! You should try it.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KimFairless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 26, 2013
Dear Kim,

From all of us at the resort we appreciate your review & sharing some of the nice amenities and add on's we have for all of our resort guests. The wine and cheese during the week is incredibly popular as you experienced. I'm glad you were able to take advantage of that. It sounds like you were definitely in our suites or even our specialty suites? Having large over sized suites with kitchens definitely sets us apart from many hotels and resorts in South Lake & having the luxury of walking across the street to a grocery store & cooking in your room has tremendous value. We want you to come back and stay with us over the summer or sooner? We're looking forward to great things when it starts to really heat up.

Best-
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Santa Rosa, California, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed April 24, 2013

I usually stay away from Tahoe in the winter, but this place was too beautiful to not WANT to stay. The ski lift is very close by, but my favorite part is the hot tub that they keep open even when it's snowing out! Nothing more romantic than that ;). The staff is very friendly, and are willing to listen to their customers and their needs. Will be coming back, hopefully this time for a summer experience!

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Camille K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 25, 2013
Dear Camille K,

Sounds like snow and 1 of our 2 outdoor hot tubs was a perfect setting for a winter experience. We appreciate you taking time to post your experience on Trip Advisor. Above anything, we always want all of our guests to feel comfortable and leave with a positive memory and it sounds like you did just that. We hope to see you this summer and take advantage of our 2 outdoor pools and fun activities we will have on property & of course there’s the Lake :)

With pleasure,
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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed April 23, 2013

When we first arrived, we were greeted with a 12$ "resort fee", which wasn't included in hotels.com booking. 12$ isn't a fortune, but had we known we probably would have chosen something else. Ohh well, we had already paid and South Lake Tahoe is a nice place.
Our room was very large, and quite clean although it had a funny smell, but seemed somewhat dated. For instance the TV seemed to be from the 90's.
The breakfast was average for something 30$ cheaper and the breakfast room seemed to small for the number of people actually there.

I may seem overly negative, but there is nothing decidedly wrong with the Forest Suites Resort. 30% cheaper and this review would have been quite positive. As it is, I would find something else.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DrDae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 24, 2013
Dear DrDae,

I am excited that you actually liked our property and thought it was clean except that you felt our prices were too high. I can’t quantify that comment as I have nothing to compare it to? We always ensure our prices are under our competitors as we have made commitment to increased value. I think 30% cheaper is always nice but if you came in April, our resort as well as the entire town has reduced hotel prices by 30% already. I am so sorry that you felt the $12 p/night resort fee was out of place. It is very clear on booking.com as we never want someone to purchase a room and not see terms/conditions. This small per night fee covers you and your entire family's full American hot buffet breakfast, high speed internet, parking, to name just a few of the resort amenities.

We hope you visit us again. I can tell you a time to visit us is in May or October as this is typically a very slow time period. Thanks again!
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san francisco
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed April 22, 2013

We stayed in a two bedroom suite. Pro: Great location for skiing, hiking, eating , casinos, friendly staff
Cons: Old carpet , uncofortable bed, pillows, needs remodeling. Breakfast was not great , we walked to Starbuks(5min)
Lake is about 10 min away

  • Stayed April 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dukered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 23, 2013
Dear Dukred,

I want to thank you for posting a review. I read you went to Starbucks but I hope you saw that we offer Starbucks coffee at our 24-hour lobby coffee station as well in our breakfast room? I'm sorry you felt our beds were uncomfortable. This is something we usually here positive reviews on. I'm delighted you loved our location and friendly service.

We hope to see you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heber City, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 22, 2013

Forest Suites is a great hotel in the heart of Heavenly Village. It is very easy to get to all Heavenly Village has to offer right from your room. The family enjoyed walking through the village and down to the lake. The check in was very fast, took less than 5 minutes. The staff was knowledgeable about the area and could offer great tips for dinning. When we got to the room the kids were happy to find welcome amenities which consisted of some fruit, trail mix and other thoughtful items. We opted to order from one of the local restaurants that delivered directly to your room for dinner, and ate at the dinning table in the room. The rooms are very spacious and cannot be beat for the price. More importantly the rooms were clean and furnishings comfortable. There was plenty of room for a family of four. Having the additional bathroom in the room was very nice. My husband loved the privacy that having separate bedrooms offered. The kids liked the welcome amenities, that they each had their own bed in the second bedroom, the game room and the fact that they could have played Xbox if there had been more time. Everyone enjoyed the hot breakfast. The pool was the perfect way to enjoy some family time after dinner; we followed that up with a movie in the room. Overall this was a very enjoyable stay. We will be back again.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kylandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 23, 2013
Dear Kylandra,

I wanted to reach out to you and say thank you for posting a review. It sounds like we were a perfect venue for you and the family. You will have to take advantage of the XBOX game center next time for the kids- it's incredibly fun. As you experienced, within Heavenly Village and a few minute walk to the lake makes us a prime location. I think following up any evening with a movie after a long day with the kids is priceless. We certainly look forward to your return and making more positive memories for you and your family.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Forest Suites Resort at Heavenly Village

Property: Forest Suites Resort at Heavenly Village
Address: 1 Lake Pkwy, South Lake Tahoe, CA 96150-8834
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in South Lake Tahoe
#9 Business Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Forest Suites Resort at Heavenly Village 3*
Number of rooms: 119
Official Description (provided by the hotel):
Location, Location, Location! Forest Suites Resort at Heavenly Village is a South Lake Tahoe resort nestled in intimate alpine environment located less than 100 yards away from Heavenly Ski Gondola and Heavenly Village. All of our over sized South Lake Tahoe resort suites sleep 4 to 6 adults. We are a few minute walk to the casinos, and a few blocks to the crystal clear waters of Lake Tahoe. Guests staying at Forest Suites Resort will experience updated rooms & furnishings, new decor & upgraded amenities. Our guests will experience high-speed wireless internet, hot American-style breakfast buffet, mid-week nightly wine and cheese receptions, weekend child activities including arts & crafts, "Green" exercise classes, movie nights, an XBOX game center & events throughout the entire year for the entire family to enjoy. ... more   less 
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Also Known As:
Forest Hotel South Lake Tahoe
Forest Hotel Lake Tahoe
Forest Resort Lake Tahoe

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