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“This Place Was Amazing” 5 of 5 stars
Review of Forest Suites Resort at Heavenly Village

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Forest Suites Resort at Heavenly Village
Ranked #23 of 72 Hotels in South Lake Tahoe
Santa Rosa, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“This Place Was Amazing”
5 of 5 stars Reviewed May 2, 2012

The room was excellent and it was reasonable priced and the location was perfect walking distance to Heavenly ski resort and downtown, I would definitely recommend this place to anyone staying in South Lake Tahoe

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Carter O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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666 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • English first
  • French first
  • German first
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English first
Bedfordshire
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 28, 2012

We stayed here for 10 nights as part of a skiing trip with Virgin Holidays. It is located 3 minute walk from the gondola and village centre which is its big selling point. The hotel is a little ordinary looking and a bit dated compared to the Marriott across the road but you pay more to stay there. The rooms are large compared to European standards and are comfortable but like the rest of the hotel, in need of a little modernisation. There are 2 outdoor pools and hot tubs which are pleasant after a day on the slopes. As you have probably read in other reviews, breakfast is a bit hit and miss. There is a plenty of food but only 3 toasters. I would advise having breakfast in your room or on the slopes occassionally. If you can afford it, the Marriott is probably better but we would still go back to the Forest Suites again.

Room Tip: Building 6 - any rooms at the reception end of the building probably have the best vies but you will...
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Dan323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, May 9, 2012
Dear Dan,

I want to thank you for taking time out of your schedule to review our property. We have since made measures to increase the amount of toasters available in our breakfast room and I appreciate this suggestion. Additionally, this month we began improving and renovating our property starting with new tile in all of our bathrooms and all of our kitchens. Another way we are modernizing our property is by introducing new living room furniture to the property this May such as leather couches, leather chairs, glass coffee tables, etc... We know next time you stay at Forest Suites Resort after these improvements you will be pleasantly surprised.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed April 27, 2012

We checked in earlier this evening, are sitting in our room at the Forest Suites right now, and are looking back through the reviews that encouraged us to stay here. We're mystified. Both the hallways and the room smell badly--the hallways of old cooked food, and the room of spoiled milk. The furniture and bathrooms are very dated and worn. The elevator is so bad it's photo-worthy (if I remember to take a picture, I'll post it).

To its credit, the location of this place is great. The suites are large, and it's quiet. The main reception area is modern and beautiful. But the room is horrible! I can't figure out if everyone else stayed in a different building? Or if there are renovated and un-renovated rooms, and we drew the short stick? Very disappointed.

Stayed April 2012, traveled with family
Helpful?
3 Thank ChiliCrab2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, May 9, 2012
Dear ChillCrab,

I want to be the first to reach out to you and apologize about your experience. We are in the middle of improving our guest room suites this month as we are purchasing all new furniture for our living rooms this spring and new furniture for each guest room this fall. Additionally, we will be done with an enormous tile project this early June as we are installing tile in every guest room bathroom and kitchen on property. Next time you are in Tahoe, please contact me directly at 530-543-6532 as I would like to personally show you some of these capital improvements and invite you back as my personal guest.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dillon, colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 17, 2012

What more could you ask for? The location is perfect, the rooms are clean and spacious, and you get to park right under your room. The staff is wonderful and went out of their way to make us feel special. Don't forget the wine. What a great idea. I can't say enough about this hotel. I will definitely be back.

Room Tip: Can't hear people walking around if your on the top floor. Rooms facing the pool area can provi...
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank chad h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 22, 2012
Dear Chad,

We appreciate your review and the time it took to share your experience. We look forward to our trip back from Dillion, Co next year for another great ski trip. We appreciate the kind comments about our "Green Clean" program and that our staff took good care of you.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaluma, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 15, 2012

This hotel is ideal for a weekend snow trip. Kitchenettes in rooms provide flexibility for food options. Location is a stones throw from heavenly village where fine dining and night life options are plentiful and within easy walking distance of the casinos, if that's your pleasure. Heavenly gondola provides easy access to the heavenly slopes, allowing you to leave your room on foot, enjoy the slopes, and return on foot at the end of the day.

great staging ground for a winter getaway, I'll be back

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Ivan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 22, 2012
Dear Ivan H,

Thank you for sharing your true feelings and experiences about our great resort. We are delighted you had a fun winter getaway here in Heavenly Village. If we don't see you soon, we look forward to your next arrival back to Forest Suites.

Best-
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sebastopol, California, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 30, 2012

Best place I have stayed at hands down in Tahoe. As soon as you pull up you see what a nice place your staying at and you know you can leave your car outside and not be afraid of it getting messed with. It is very spacious inside, from the rooms, lobby and the whole resort, staff was very friendly and was very surprised on how fast they are at working, I got checked in and got my key in about 3-5 minutes. This place is also the most convenient place there is in Tahoe for snowboards/ski. You literally walk outside the resort, walk about 40-50 ft. and your on your way up to heavenly. the gondola is right there! It's so perfect, a snowboarders dream!

Room Tip: ask for the 2 bedroom suite. its huge! its like an apartment!
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  • Stayed February 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 2, 2012
Dear Guest,

We appreciate wonderful reviews such as these. We absolutly pride ourselves on being clean, having oversized suites, the best location and still maintaining FREE breakfast, internet, and parking. We cannot wait until you come back to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
1 review
4 of 5 stars Reviewed March 27, 2012

This is a great resort for all ages. It's only about 100m from the Heavenly Ski Village & Gondola. There are spacious Hotel rooms as well & 1 & 2 Bedroom Suites which are ideal for families. A brilliant thing about staying here is that they offer free carparking, free wifi & free breakfast which is perfect way to start a big day on the slopes! It's a really welcoming, family atmosphere throughout the resort and it's also only a few mins walk to Heavenly's restaurants, casinos & nightlife. I'd definitely come back here again!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank friskus84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, April 2, 2012
Dear friskus84,

We know you traveled across the world and anytime you do that we know you need a comfortable property with all of the amenities on-site or close by. We are certainly a perfect resort for families and I appreciate you sharing this. We definitely would like to see you back next year for another skiing adventure.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Forest Suites Resort at Heavenly Village

Property: Forest Suites Resort at Heavenly Village
Address: 1 Lake Pkwy, South Lake Tahoe, CA 96150-8834
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in South Lake Tahoe
#9 Business Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Forest Suites Resort at Heavenly Village 3*
Number of rooms: 119
Official Description (provided by the hotel):
Location, Location, Location! Forest Suites Resort at Heavenly Village is a South Lake Tahoe resort nestled in intimate alpine environment located less than 100 yards away from Heavenly Ski Gondola and Heavenly Village. All of our over sized South Lake Tahoe resort suites sleep 4 to 6 adults. We are a few minute walk to the casinos, and a few blocks to the crystal clear waters of Lake Tahoe. Guests staying at Forest Suites Resort will experience updated rooms & furnishings, new decor & upgraded amenities. Our guests will experience high-speed wireless internet, hot American-style breakfast buffet, mid-week nightly wine and cheese receptions, weekend child activities including arts & crafts, "Green" exercise classes, movie nights, an XBOX game center & events throughout the entire year for the entire family to enjoy. ... more   less 
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Also Known As:
Forest Hotel South Lake Tahoe
Forest Hotel Lake Tahoe
Forest Resort Lake Tahoe

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