I booked this hotel as part of a package thru Orbitz. They do not tell you that the rooms reserved for the Orbitz reservations are a line of outside rooms - no better than old 60's motel rooms above a carport. When I arrived the Lobby was very beautiful and was excited about the staying there. The location is excellent. But when I entered my room, I was quite shocked. Did not match the front end of the hotel at all - apparently that is where they spend their money. First my bathroom toilet would not flush - when the guy finally came - he said, "oh they stick all the time", it should be fine (thankfully it was). But then I found that several of the electrical outlets did not work. The room had an air conditioner built in the by
the sink and even on high cool, the room was warm. I asked at the front desk if I could possibly get moved into one of the bigger buildings with indoor access as I was a woman traveling alone and was told, "No, you booked it through Orbitz and those rooms in the back are the only ones you can stay in". They never even offered to let me pay more and upgrade. I tell you, I did not feel valued. The bathroom was clean, but everything about the room was old and dated. The bed was quite firm. I have to say, I wanted to be OK with this property, the location is great and maybe the rooms in the main building were better, but I guess I will never know.
- Official Description (provided by the hotel):
- Location, Location, Location! Forest Suites Resort at Heavenly Village is a South Lake Tahoe resort nestled in intimate alpine environment located less than 100 yards away from Heavenly Ski Gondola and Heavenly Village. All of our over sized South Lake Tahoe resort suites sleep 4 to 6 adults. We are a few minute walk to the casinos, and a few blocks to the crystal clear waters of Lake Tahoe. Guests staying at Forest Suites Resort will experience updated rooms & furnishings, new decor & upgraded amenities. Our guests will experience high-speed wireless internet, hot American-style breakfast buffet, mid-week nightly wine and cheese receptions, weekend child activities including arts & crafts, "Green" exercise classes, movie nights, an XBOX game center & events throughout the entire year for the entire family to enjoy. ... more less
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- Also Known As:
- Forest Hotel South Lake Tahoe
- Forest Hotel Lake Tahoe
- Forest Resort Lake Tahoe