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All reviewsfree shuttlebedroom loftshuttle serviceunderground parkingthe main lodgeprivate beachhot tubtennis courtsfamily vacationview of the lakefully equipped kitchenthird floorgas fireplaceroad noisegreat resorthome away from homepine trees
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Reviewed March 27, 2017

We rented the chalet for our family of 7 over 2 nights.
This unit was very spacious: 3 bedrooms & a loft, 2 bathrooms, living and dining areas and kitchen.
The property was well maintained and clean.
The kitchen had everything we needed to cook our meals.
However, the internet connection was patchy and had no access at times.
Ample parking space and the location of the property puts us within easy reach of amenities; supermarkets, sights, Sierra at Tahoe and Heavenly resort.

The service staff was very friendly and front desk was welcoming & warn during our check in and very helpful with our queries.

It was unfortunate that the stove stopped functioning on the second day of our stay. The staff determined the stove was irrepairable and we were moved to another unit. There was some miscommunication between the staff and we were moved to an incorrect unit.

We were moved a second time and this time it was to an even bigger unit which was in front of the Lake! This unit was also well maintained and clean. We cooked dinner successfully and happy with the service recovery!

All things considered, we had an awesome time in Tahoe and this is one of my most memorable stay!

We shall return when we visit Tahoe!

  • Stayed: December 2016, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ianwctan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AA H, General Manager at Aston Lakeland Village Beach & Mountain Resort, responded to this reviewResponded April 3, 2017

Thank you very much for sharing your review. We are delighted to hear you and your family had a wonderful stay. We are pleased to know that your accommodation needs were met in a kind a timely manner, and we sincerely apologize for any inconvenience that you experienced during your stay with us. We appreciate your kind words about our incredible staff and we look forward to welcoming you back again soon.

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Reviewed March 26, 2017

Rented the 2 bedroom with loft. It was clean and basic and provided plenty of room. Nothing fancy. Love having the free continental breakfast, one less meal to figure out. Hot tub was great. The convience of a ski rental shop on the property was the selling factor. Much cheaper to rent here. The shuttle is also a nice extra. They pick up and drop off at your convience. Overall I'd stay here again. Price was good.

  • Stayed: March 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank kdmcdutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AA H, General Manager at Aston Lakeland Village Beach & Mountain Resort, responded to this reviewResponded March 27, 2017

Thank you for your review! We're so glad you enjoyed your stay and loved your beautiful location, hotel shuttle service, and accommodations. We can't wait to welcome you back again sometime!

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Reviewed March 26, 2017

I booked a 2 bedroom with loft unit and it was the perfect size for our party of 5 Adults and 2 Kids. The kitchen was very clean and had everything we needed to cook a decent meal. The living room with fireplace was very warm and inviting and just what we needed after a full day on the slopes. The only suggestion that I would have for our room is to add an extra shower. In our unit we only had 1 full bathroom and an extra bathroom with just a toilet. The staff was exceptional. Everyone at the front desk was very helpful when we asked about lift tickets and shuttles to Heavenly/Casinos. The shuttle drivers were very friendly and arrived promptly when called. The breakfast was plentiful and included pastries, waffles, cereal, toast, hard boiled eggs and yogurt. The grounds are very well-kept and you get a beautiful view of the lake right on the beach of the resort. We can't wait to visit again!

  • Stayed: March 2017, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank misseljay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AA H, General Manager at Aston Lakeland Village Beach & Mountain Resort, responded to this reviewResponded March 27, 2017

Thank you for your review! We're thrilled to hear you and your family had a comfortable stay and appreciated your room, as well as our friendly service, great location, convenient shuttle service, and dining options. We'd love to welcome you again in the future!

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Reviewed March 22, 2017

This resort had plenty of parking and was in a good location. We could easily drive to the casinos and ski area within 5 minutes. They also had a shuttle but we did not use it. The place was clean and tidy. The carpets in the bedrooms were slightly old and stained, which is understandable considering the reasons people come to Tahoe for the outdoor activities. The hardwood living space and stairs were well maintained. The strong pressure showers were wonderful. The outdoor pool was warm enough in the Winter for the teenage kids to enjoy. The hot tub was really nice. They checked out towels at the front desk. The heating system was a little loud when turned on but works quite well that we turned down the heat at night. I would recommend an improvement on their wifi and TV reception. It was rather poor. The analog TV was not clear but fuzzy. We would return to this resort because overall it was big enough for our family get together and we had stayed at other expensive rental homes which were very dirty and not as listed. The townhouse unit we stayed is #447.

  • Stayed: March 2017, traveled with family
    • Location
    • Rooms
    • Service
Thank Trekkiez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AA H, General Manager at Aston Lakeland Village Beach & Mountain Resort, responded to this reviewResponded March 28, 2017

Thank you for your review! We're so glad you enjoyed our beautiful location, comfortable accommodations, hotel amenities, and friendly service. We appreciate your suggestion regarding wifi and cable improvements, and will share your review with management so that we can improve in the future. We will be looking forward to welcoming you again sometime!

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Reviewed March 20, 2017 via mobile

We stayed here while snowboarding in Tahoe. The pool and spa are basic but we're open. Breakfast was not great and only the large apartments have a view to the lake. Nonetheless I thought it was good value for money, great location, nice private beach, fully equipped kitchen and king sized bed. Our bed was very squeaky- so if you move a lot it bed it may disrupt your sleep.

Stayed: March 2017, traveled as a couple
Thank BemusedBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AA H, General Manager at Aston Lakeland Village Beach & Mountain Resort, responded to this reviewResponded March 28, 2017

Thank you for your review! We're so thrilled you enjoyed our beautiful Tahoe location and appreciated our great dining options and comfortable accommodations. We hope to welcome you again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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