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Aston Lakeland Village Beach & Mountain Resort
Ranked #19 of 66 Hotels in South Lake Tahoe
California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Pretty nice”
Reviewed April 5, 2013

Great place for family and for price. We usually try to squeeze our family in a nice hotel room for a short trip. This time I booked a 2 bedroom townhouse for a just a little more. So nice. There was room for everyone. Great beach access, great property. Plenty of extra pillows and blankets, which is always appreciated. It was almost too big for us. Our unit definatly needed a furniture and decor upgrade, but the carpet was new and the kitchen and the bathrooms were well maintained. The free breakfast was free, and the attendant was very nice. Surprisingly good movie rental selection. I am a control freak, so we didn't use the free shuttle, but it seemed very helpful. The housekeeping came every day, which was a nice vacation for me. We will probably come again in the summer.

  • Stayed April 2013, traveled with family
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Helpful?
2 Thank kpd96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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588 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Princeton, New Jersey
Level 5 Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 31, 2013

We have stayed at Lakeland Village about 10 times. We keep returning since is close to Heavenly and the perfect centralized location to travel to all of the ski areas around the lake. We love the shuttle service and friendly staff. We normally stay in a unit on the lake but this year we stayed in a Pine unit. All of the units are beautiful and the kitchens are well equipped. Ours even had a turkey baster which came in handy since I made an mini Easter dinner with turkey, mashed potatoes, the works. They had everything we needed. We traveled with a party of 6 this year and 3 of the 6 had never been to Tahoe before. Everyone loved the condo and the stay in general. I contacted the front desk because 2 of the burners on the stove were not working. They fixed the issue within the hour. Anytime we called for a shuttle, the longest wait we had was 5 minutes. We had non skiers in the group and we needed suggestions for spas, shopping, lunch, tours of the lake etc. Michelle at the front desk spent a half an hour going over the best places to go. We took all of her recomondations and were very pleased with everything. Ask her about the new spa in the village with the gondola!!!! Amazing. We love Lakeland Village and that is why when in Tahoe, there is no other choice of lodging!!!!

Room Tip: We have stayed here many times. The best units are the units on the lake but they are pricey. All...
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  • Stayed March 2013, traveled with friends
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Helpful?
2 Thank Roy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regensburg
Level 6 Contributor
259 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed March 27, 2013 via mobile

We staid 10 days over New Year's Eve with friends. The apartment is cozy and nicely furnished. We had some problems with the heating but the staff reacted fast to fix it. But the heating failed 3 times.
Also in one room the floor was wet. Maybe water came in from melting snow.
The breakfast is like fast food buffet and sometimes you must be quick to get a table. It can get very crowded. It was not very environmental friendly because plates, silverware, cups etc were plastic. You can imagine how much waste it was produced every day.
The bus shuttle is well organized, so you don't need a car to go to the lift stations. Also it is not recommended to take the car, the parking us expensive and time consuming.
It is very well located: direct on the lake and close to the lift station gondola.

  • Stayed December 2012
    • Value
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Helpful?
1 Thank beitgugb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 4 Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 26, 2013

Upon check-in we were told our room was not ready. The lady behind the desk said check in was 4:00, it was 5:15pm! After waiting an hour we finally got our room key. When we entered, it was like entering a place that had been abandoned! The furniture was back from the 70's and looked like it had never been cleaned, extremely dirty. The kitchen had tiles that were broken off and the caulking at the backsplash was coming out and growing mold! The appliances were old too. We went into the bedrooms, one had a green comforter with a big black stain and the center of the bed was caved in. We went into another room, the wallpaper was falling off the walls, the comforters were black with filth! My son sat on the corner of the bed and the whole bed flew up on it's side. The place smelled of rot!. Needless to say we went to the front desk, there was no way I was staying there with my family! They offered us another room which was there "Grade A". This room was beautiful, it had been updated with nice cabinets, granite, stainless appliances. The carpet was dirty but after what we just saw in the other room, that could be overlooked. The breakfast offered is less than desirable. Canned fruit, stale granola, bagels and waffles that had been frozen and were stale. The only good thing was the coffee. Had we not been given the nice room, I would have given this place one star. If you stay here I recommend asking for a "Grade A" room. The ratings I gave were for the upgraded room, the first one should be condemned!

  • Stayed March 2013, traveled with family
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Helpful?
4 Thank 49erFan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JerryBindel, General Manager at Aston Lakeland Village Beach & Mountain Resort, responded to this review, March 27, 2013
Dear 49erFan3,
Thank you for your posting and for speaking with me during your recent stay. Please accept my apology for the condition of the first unit in which you visited. We will be immediately addressing the issues you outlined, and have this unit maintained to the high standards of many of our other units. We are in the process of upgrading all needed unit areas on our property, to maintain a high level of consistency throughout each of our various units and unit types. We look forward to having you return to experience our property again, and please contact me personally, at jerry.bindel@astonhotels.com if I can be of any additional assistance to you in the future. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waianae
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2013

We got in late evening on Friday March 8th 2013 and it was snowing through out the day, so the grounds of the hotel was covered in beautiful fresh snow. And for a family coming from Hawaii, it was amazing.. We paid for a 2 bedroom, 2 bath condo, however upon checking in we were upgraded to a 3 bedroom, 2 bath condo with LakeView!..The condo #623 was beautiful. The furniture was somewhat dated, but well maintained! The condo was so spacious and with the loft it served us with a 4th bedroom...The beach grill was frozen, so the front desk brought us another grill for our personal use at no charge!...Fresh towels everyday!! Cherry on the cake was when they allowed us to check out late. (Me and my kids had a late start) I lost my memory card for my camera and called Aston when I got home, they maid service went back into the room and searched for my memory card...How I know they searched???..They found a bunch of our clothes that we had mistakenly left behind, but no memory card! But they took the extra effort to look thru all the rooms for my memory card! That's what i call customer service! US HAWAIIANS WILL BE BACK!!!

  • Stayed March 2013, traveled with family
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Helpful?
1 Thank Jazzeri V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penn Valley, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2013

We stayed in a 3 bedroom Lakeview Condo that was simply amazing. From the moment we walked in to the time we had to leave our experience was enjoyable and relaxing. The interior was beautiful and clean. The amount of room in the unit was just perfect for us...6 adults and 4 kids. The shuttle was always on time and took us wherever we wanted to go. The front desk staff were very friendly and always helpful. We have stayed there for the past 3 years and will keep going back for vacation at Lakeland. Thank you!

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
1 Thank lglatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san jose,ca
Level 5 Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 14, 2013

We stayed at the condo as a family. The beach was nice and short walk. There was no view from the condo. We just saw other condos. The condo amenities could be nicer and cleaner with the price we paid. The location was very convenient for dining.

  • Stayed April 2012, traveled with family
    • Value
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Helpful?
1 Thank made2worship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston Lakeland Village Beach & Mountain Resort

Property: Aston Lakeland Village Beach & Mountain Resort
Address: 3535 Lake Tahoe Blvd, South Lake Tahoe, CA 96150-8947
Phone Number:
Location: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in South Lake Tahoe
#13 Family Hotel in South Lake Tahoe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aston Lakeland Village Beach & Mountain Resort 3*
Number of rooms: 203
Official Description (provided by the hotel):
Aston at Lakeland Village is one mile from the Heavenly Gondola via a complimentary shuttle service that also transports guests around town. The South Lake Tahoe hotel offers two spa tubs, two outdoor pools (one open year-round), During the winter season, enjoy a Winter Continental Breakfast (Seasonal at the Heavenly Mountain), Kids can enjoy a summer of Kids Camp, and a private pier with boat moorings. Fitness equipment is also available. At this Lake Tahoe resort, a cozy fireplace warms the lobby and every room, where complimentary coffee is available all day, along with a self-serve cappuccino/latte machine (surcharge), cozy in every unit, free wireless internet access and a kiosk of rental videos. The on-site ski shop rents skis, snowboards, and clothing, and also sells equipment. Garage parking is free. Parking passes are required and are limited to one pass per guestroom. ... more   less 
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Also Known As:
Aston Lakeland Village Beach & Mountain Hotel South Lake Tahoe
Aston Lakeland Village Beach And Mountain Resort
Lakeland Village Beach Mountain Hotel
Lakeland Village Lake Tahoe
Lakeland Village Beach And Mountain Resort South Lake Tahoe
Lakeland Village Beach&Mountain Resort

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