We opted for a 1st floor beach access room for our anniversary. We arrived Friday night to find there was a very loud wedding occurring on the property 20 feet from out room. We checked onto out room and immediately went outside to see the view and enjoy some wine and found out all we could here was the wedding.I did go in an complain about the noise and they said the wedding would be over by 10 pm . This was disappointing but we were tired and kind of let it go for the day.
The next day we went out for nice breakfast and returned to find they were not only having another reception that day , they were also holding the ceremony in front of our room porch.. Again just hugely disappointed that they would rent these rooms to people without informing them that I wouldn't be able to enjoy the room we paid for.
The day we checked out I let them know how disappointed about our stay and they offered nothing more then a sorry. Now I am not old and nor against weddings and a good time, but when I stay at a place named BEACH RETREAT I expect a level of retreat. It should be called Beach Annoyingly Loud Weddings and No Relaxation Allowed Lodge. I guarantee we weren't the only ones at the hotel hugely disappointed about the noise and the wedding minus the people that were there for the wedding.
I wanted an ounce of understanding from the hotel and got dismissed by hotel staff. With all the places to stay at Tahoe we will not be coming back here ....
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- Also Known As:
- Best Western Plus Timber Cove Hotel South Lake Tahoe
- Best Western Lake Tahoe
- Lake Tahoe Best Western