Its a 5 star experience - blue 70 degree weather, gorgeous blue skies; beautiful snow capped mountains; blue water; wonderful Emerald Bay - gorgeous setting. Yeah - I loved the scenery; the cruise; the beautiful Tahoe experience (just ignore the inexperienced ) staff and you will have a great time. =
The staff is inexperienced. The Tahoe Queen runs to handle the overflow summer crowds - so if you were thinking of enjoying the sun deck, you will be bombarded with such messages as get off the sun deck throughout your cruise. We will forcefully tell you to move down to deck 1 and 2 if you don't....
OK - what a wonderful message even if you are sitting on deck 1 and 2 and its not impacting you. Yeah - its the overflow summer boat when weather is nice so what do you expect...duh?
The staff is inexperienced and some down right rude in May (probably as they are learning their job). The person we had on deck 1 had no idea how to go about and get orders from each table. So if you want lunch eat before.You can still stand in line at the bartender to order a drink and get some chips(don't expect him to thank you for a generous tip though or expect him to remember your order as you have to tell him 4 times for 2 items.....duh).
The boat handles 500 people - even if you bought your ticket on line, you have to stand in line to check in. The person works hard - yeah the person - not two or three as most people of course show up right before loading time. The line is long, the people are grumpy by the time they board.
Photographer is inexperienced....some get a picture of the boat in the background (good), but others get a picture of the sand - huh? Get someone who can take a picture with the boat in every single picture....your old fashioned camera does not delight me ....if you cannot take a picture.
If you give them a tip, they will not thank you (or at least that is in May when they are learning how to do their jobs.)
And parking - ok, it costs $10 and you can sort of understand that given the small lot and the boat wants to be sure the passengers can park close by. So they have a staff member directing you to the right lot when you arrive - you have to talk to them. At many venues you could just pay them at that point - $10.00 No -you have to keep all your receipts ticket, and then join the long line of cars wanting to exit at the end of the day. There is one booth - the person works hard but given all the documentation, its a slow slow crawl and completely unnecessary.
So if you want to go out on the lake - please do. Stellar experience. Go on Ms Dixie where the staff is trained; go on many of the other sightseeing boats, but avoid the Tahoe Queen (they will get enough tour groups going through so don't worry about the boat going out ---)
You will just have a much more exceptional and stellar experience on any of the other Tahoe cruises.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.