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“Wouldn't recommend Big 4 Lake Macquarie”

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Ingenia Holidays Lake Macquarie
Reviewed November 19, 2013

Informed Big 4 we wouldn't arrive until nearly midnight which was fine they left the key out for our cabin. To our amazement our beds weren't made. So cranky. After paying $500+ for the old crib shed style cabin couldn't believe we had to make our own beds. What a rip off. All phone dealings with the park prior to staying we're abrupt and short. Not happy or welcoming at all. We won't stay again nor would we recommended.

Stayed: November 2013, traveled with family
4  Thank MJRP2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 - 303 of 306 reviews

Reviewed April 28, 2013 via mobile

We stayed in our caravan for 2 nights and had a great, relaxing break. The kids had a ball fishing in the lake. The amenities are clean and the staff are very friendly. The views across the lake are beautiful. A very special place. Will be back very soon.

  • Stayed: April 2013
    • Location
    • Cleanliness
1  Thank Imme4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BIG4LakeMac, Guest Relations Manager at Ingenia Holidays Lake Macquarie, responded to this reviewResponded November 18, 2013

We are very happy that you enjoyed your stay with us and look forward to your return.

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Reviewed February 27, 2013

We camped here last summer. Visually very beautiful. The amenities were clean but the amenities block is a long, long way if you happen to be waterfront. A trip to the showers requires a ridiculously long hike. Fortunately there is a toilet block near the swimming pool that made a trip to the toilet a little more convenient. My biggest complaint is that the park is not visitor friendly. We go the the Central Coast so we can get together with several friends who have retired to that part of Australia. Its nice to have friends call in for a cuppa or a drink or perhaps to enjoy a meal or for a BBQ for which we are independently set up. We were told that any visitors would have to pay $10.00 per head to enter the park. This has never happened anywhere else we have stayed. We won't be returning as its not our way to say that to our friends that we would love them to call in and see us but pay up $20.00 per couple for the privilege.

  • Stayed: November 2012, traveled with family
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3  Thank PirateGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BIG4LakeMac, Guest Relations Manager at Ingenia Holidays Lake Macquarie, responded to this reviewResponded November 18, 2013

Sorry to see you where not completely happy with your stay. Our fees for visitors are outlined in our confirmation letters and it is also stated on the park map you recieve on check in. These fees are charged as the visitors are using the park facilites such as pool and toilets that require cleaning.

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Reviewed January 27, 2013

Spent 9 nights here over the xmas period.. We had a caravan as did our friends. We got a site next to each other. Our friends had a boat & their car & we had 2 cars. All of which they let us bring in & put on our site. We visit lots of caravan parks & they are usually very strict with car or boat in park.
The people working here are all friendly & couldnt do enough to help out.
The pool is pretty average. On the small side.
Amenities are very clean but only 1 block for whole park. (Although never had to wait)
The big draw card for this park is the direct boat access to the lake. The grassed area in front of the lake is wonderful to set up for the day while boating.
Kids loved it here & we did too. Have rebooked for same time next year.
This caravan park is not as fancy or polished as alot of Big 4's we have stayed at, but it does have a great layed back vibe about it. The camp kitchen is great.
Also a 5 minute walk is a general store, bottle shop, bakery, newsagent, butcher & post office.

Room Tip: Friends camped near the camp kitchen which was very noisy in the night with people staying up drinki...
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  • Stayed: December 2012, traveled with family
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1  Thank caravankate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BIG4LakeMac, Guest Relations Manager at Ingenia Holidays Lake Macquarie, responded to this reviewResponded November 18, 2013

Great to see you enjoyed your stay with us. Yes our sites are generous we do try to allow you to have all your belongings on your site but sometimes it doesn't all fit. If it doesn't all fit on your site we do have 2 spots for overflow parking within the park for boats and trailers.

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Reviewed January 13, 2013

We had a water front villa with 2 bed rooms, 1 double bed in one room and 3bunk beds in one room, the place is very quiet and BBQ on the front porch is great. But after a few nights u'll get bored, didn't use the pool at back.

  • Stayed: November 2012, traveled with family
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1  Thank Upho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BIG4LakeMac, Guest Relations Manager at Ingenia Holidays Lake Macquarie, responded to this reviewResponded November 18, 2013

Happy you liked our Waterfront Villa with its own private BBQ on the front verandah. The office is full of brochures for activities around our area.

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Reviewed October 7, 2012

Our family have had many memorable holidays at Big4 Mannering Park. Our latest in the October 2012 school holidays. Apart from a rowdy bunch of footballers, the park had a pleasant and relaxing atmosphere. Located at the southern end of Lake Macquarie, this park has all styles of accomodation, from cabins to tent sites. We take our caravan and tents for our kids. The park has a pool,a brilliant camp kitchen and a big attraction for us is the private boat ramp. The boating, fishing and skiing are all excellent at the end of the lake. The staff are friendly are very helpful. The local shops are adequate and a Coles supermarket only 10 minutes drive. Look forward to our next visit.

  • Stayed: October 2012, traveled with friends
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1  Thank LalaTib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BIG4LakeMac, Guest Relations Manager at Ingenia Holidays Lake Macquarie, responded to this reviewResponded November 18, 2013

Great to see you enjoyed your stay with us.

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Reviewed August 28, 2012 via mobile

We stayed in one of the 2 storey waterfront cottages. The cottage was clean and tidy. Very quiet and peaceful on the lakes edge with beautiful views. Front office was friendly and helpful. Ideal spot for a weekend getaway.

  • Stayed: August 2012
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1  Thank dave1zero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BIG4LakeMac, Guest Relations Manager at Ingenia Holidays Lake Macquarie, responded to this reviewResponded November 18, 2013

Thank You for visiting our park.

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Additional Information about Ingenia Holidays Lake Macquarie

Address: Lot 28 Monterey Ave, Mannering Park, New South Wales 2259, Australia (Formerly Active Holidays BIG4 Lake Macquarie)
Location: Australia > New South Wales > Mannering Park
Amenities:
Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Mannering Park
Price Range: $71 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ingenia Holidays Lake Macquarie 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Located just 70 minutes north of Hornsby, Ingenia Holidays Lake Macquarie is nestled in the serene southern shores of the lake, at the northern end of the NSW Central Coast. We offer a variety of accommodation options to suit all tastes and budgets - from luxury waterfront villas to holiday cabins and grassy powered sites. Enjoy the pool or take a short drive to some of the best beaches in NSW. The jetty and waterfront reserve provide easy access to the lake, where sandy inlets and secluded bays are ideal for boating, fishing and swimming. ... more   less 
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