On 1.1.13 ordered a light lunch of hot ciabatta's for 5 of us. After quite a long wait 4 meals arrived. When we looked at the small burnt & cold roll on each plate we were told that we had been warned at the bar that they were sold out of ciabatta's- we hadn't. The 5th meal never arrived.The staff comprised a group of teenagers one of whom declared she was the manager. When we complained about the awful food she was surly and initially unapologetic, she then offered 10%reduction. The food was in the main inedible and given the long wait as well we declined an alternative.
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