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Reviews (669)
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Reviewed September 15, 2017

My friends and I had a wonderful break at this resort. Although the journey took 3 hours, the views were breath-taking. The room is simple but the services are excellent, particularly the fitness & spa. We also enjoyed ancillary activities such as the sunset cruise, the hike to Les Waterfall & the various classes such as the healthy cooking class.

  • Stayed: September 2017, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank DrJadeKua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fauzi A, Room Division Manager at Spa Village Resort Tembok Bali, responded to this reviewResponded September 18, 2017

Dear DrJadeKua,

Thank you very much for taking the time to write such a nice review of experience following your recent stay with us.

We are all happy to read that you had enjoyed the overall experience and various internal and external activities.

Please do get in touch when you are planning your next visit as we all sincerely look forward to welcoming you back to our Spa Village Resort for another memorable experience.

Kind regards,

Room Division Manager,
Fauzi Abriansyah.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2017 via mobile

On arrival we were met with a foot and neck massage and knew this was going to be the relaxing holiday we'd hoped for.
The hotel is absolutely stunning, the staff are friendly and tentative, we couldn't have been made to feel more relaxed.
The setting is beautiful and the snorkelling just in front of the hotel is fantastic.
We stayed full board and were very grateful for this as the food was very expensive al a carte. With a 3 course menu to choose from every day for lunch and dinner we were spoilt for choice and the food was simply Devine.
Breakfast was also delicious but the menu could do with changing and giving different options each day, the staff will cater to you but we didn't realise this until late on in our stay.
The daily activities are not pushed on anyone and were great to break up your day.
The daily spa treatments were heavenly and made the whole experience so relaxing. Again these were included in our package and expensive if not.
Daily yoga with Adam was fantastic, I've never felt so at ease.
We stayed in a villa and would definitely recommend it! They were romantic, roomy and just beautiful, coming with their own private pool. That being said we did use the main pool in the afternoon which again was stunning. The only comment I would have is nets are needed over the beds to stop dropping from the thatch roof.

*** This hotel is a retreat, we we're on our last leg of honeymoon and it was perfect for us but we wouldn't do more than a week. The hotel is very isolated, there are no local restaurants or bars for entertainment.
Once you arrive at the hotel that's it, other than a few local stalls along the road or planned trips.
Alcohol and soft drinks are very expensive and there is no nighttime entertainment other than a local school dance a few nights a week during dinner, this is excellent but if you are young and want the option to party this is not the place for you.
If you are looking for complete relaxation and not wanting to leave the hotel then Spa Village is prefect! But I would highly recommend the spa and meal packages, to keep cost down and break up your day.

Stayed: October 2016, traveled as a couple
1  Thank AVDAS2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fauzi A, Room Division Manager at Spa Village Resort Tembok Bali, responded to this reviewResponded September 18, 2017

Dear JAVDAS2016.

Thank you so much for your time to visit us recently and for taking the time to share such a lovely review with the users of Tripadvisor.

We are thrilled to read that both of you had a great memorable experience with us. Once again thank you so much for the great review. We have noted about your feedback to provide the net over the bed.

We all sincerely look forward to welcoming you back again in the not too distant future for another memorable experience.

Kind regards,

Room Division Manager,
Fauzi Abriansyah.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2017 via mobile

Where do I start .... this hotel is perfection. We were recommended it by some very good friends and initially planed to stay somewhere more central, but the reviews convinced me it might be worth the drive from airport. I am beyond glad we did. We booked a car transfer though the hotel from the airport and I was glad we did; it may have been cheaper to book a private driver but it took all the stress away for us and worked out great; safe driver, snacks provided etc.

We arrived late at Tembok having been travelling from the UK for over 30 hours, and were understandable hot and exhausted. We entered the drive and I immediately noticed the smell of flowers and incense. We were greeted by the wonderful spa ladies, who bathed our feet in rose petals (I thought I might feel awkward about this but I didn't) and gave us a neck and shoulder massage, and a mint and ginger drink. We were then escorted to our rooms where a rose petal bath had been drawn for us, and there was a teapot of warm ginger tea on the bed with a welcome card. It was a phenomenal start.

From there it just got better. We were blown away by the beauty of the resort. The restaurant was divine; each course we had over the course of 5 days was delicious, the view was incredible and the staff were impeccable, always topping up your ice water and offering drinks etc. We had the included menu each meal and enjoyed it all.

The pool was wonderful and we enjoyed snorkelling with the equipment provided. There was never competition for sun loungers or canopy beds and ice water with lime was topped up by pool staff as soon as you drank some. We also took advantage of all the classes and loved them all, especially candle making and the cooking class. The real highlight was the yoga; we did sunset yoga and swing yoga and both were amazing. Seeing a whale splash in the sea as we did sunset yoga was just beyond. We are beginners at yoga and they were kind and helpful to us. We also loved stargazing on the pool at night!

And finally the spa! I considered the treatments a bonus when booking but they really made it. Each time you were given frozen strawberries before and a traditional Balinese drink afterwards and they were always superb ... especially the Malay massage and the cucumber wrap for me.

Tembok is wonderful; intimate, boutique, safe and so friendly. It smells amazing, there is soft music playing and candles everywhere and the staff treat you like old friends. They arranged our next transfer for us and even arranged a packed lunch for us when we left without us asking- they really do go above and beyond.

My only regret with this hotel is that we stayed here first; none of the other hotels we have stayed at since have lived up to it.
Thank you Tembok for a magical five days and I hope one day to come back!

Stayed: September 2017, traveled as a couple
2  Thank Catherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fauzi A, Room Division Manager at Spa Village Resort Tembok Bali, responded to this reviewResponded September 18, 2017

Dear Catherine L,

Thank you so much for staying with us and for taking the time to share such a lovely review about your experience for the readers of TripAdvisor.

We are all happy to read that you had enjoyed the overall experience, the moment you checked in, until checkout. Thank you for your great comment that "thank you Tembok for a magical five days and I hope one day to come back" It is a great​ appreciation to the entire team.

It was a pleasure having you with us and we sincerely hope to have the opportunity to welcome you back again soon.

Kind regards,

Room Division Manager,
Fauzi Abriansyah.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2017 via mobile

Tembok is simply the most relaxing holiday destination I have ever visited. It is couples oriented and serene, so if you are seeking a party holiday or have rambunctious children, Tembok is really not for you. But if you want relaxation, spa treatments and really good food (and I do mean *really* good food), then you will find this place heaven. The staff are uniformly friendly and the aspect of this place is stunningly beautiful. I recommend Spa Village Tembok without reservation and we shall be back next year without a doubt.

Stayed: September 2017, traveled as a couple
2  Thank Perry_deH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fauzi A, Room Division Manager at Spa Village Resort Tembok Bali, responded to this reviewResponded September 18, 2017

Dear Perry_deH,

Thank you so much for your time to visit us recently and sharing your experience with the users of Tripadvisor.

We are all happy to read that you had a great stay with us. Please be assured that I have shared your comments with​ the entire team.

Please do get in touch when you are planning to your next visit as we all sincerely look forward to welcoming you back to our Spa Village Resort for another memorable experience.

Kind regards,

Room Division Manager,
Fauzi Abriansyah.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2017

If you need space for peace and quiet and to be totally pampered this is the place to visit.
The staff anticipate your needs and truely understand what good service is.
There is also the added dimension of experiencing a different culture - the hotel offer classes on Balinese craft , cuisine and even dancing.
We felt so lucky to have visited this special place

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank sarahwF2742RB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fauzi A, Room Division Manager at Spa Village Resort Tembok Bali, responded to this reviewResponded September 9, 2017

Dear sarahwF2742RB,

Thank you so much for your time to visit us recently and for taking the time to share such a lovely review with the users of Tripadvisor.

We are thrilled to read that you had a great memorable experience with us. Thank you for your kind appreciation to the staff for their service and we have disseminated your feedback to the entire team.

Please do get in touch when you are planning your next visit as we all sincerely look forward to welcoming you back to our Spa Village Resort for another memorable experience.

Kind regards,

Room Division Manager,
Fauzi Abriansyah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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