We drove a few hours just to visit the brewery because we were fans of their products.
However we were really unnerved by the old guy working there as he had very poor customer service. He was really aggressive and rude. After spending $300 there he tried to start a political debate with us out of nowhere. He completely instigated an argument out of thin air while we were paying. We had to walk away from the place after repeated attempts to end the conversation politely. When we walked away he yelled after us rudely. It was totally shocking behavior.
Him and another woman were working behind the counter and he also was rude and aggressive when a girl ordered food a specific way and he did not want to allow her order through.
The woman complained about the bus loads of Chinese tourists while we were there and lamented that they never bought anything so we stayed longer and dined as well as bought more than we probably would have if we hadn't felt so bad for the staff. Because of this is was even more upsetting that we were treated the way we were before we left.
If you want to be served by an ignorant and aggressive old man then this is the place for you. Otherwise avoid it. Will never support this company again and will actively voice my opinion to any of my mates who support this company. I regret every penny spent here.
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