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“Clean rooms, cordial staff”

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La Quinta Inn & Suites Spokane Valley
Ranked #3 of 13 Hotels in Spokane Valley
Certificate of Excellence
Reviewed July 9, 2012

This rates in our top 5% of all LaQuinta hotels we have stayed in. The rooms were spacious, clean and very updated compared in others. A little difficult to find (even using GPS, next to an industrial Park) but safe and a well kept pet exercise area. Reasonable breakfast that was as clean as any I have experienced. Highly recommend.

  • Stayed: June 2012, traveled with family
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1  Thank bill12410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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496 - 502 of 558 reviews

Reviewed July 9, 2012

First impressions are so important! Upon arriving and entering the lobby, we could not help but notice the well kept grounds and flowers, and inside, it is absolutely lovely! The desk personnel could not have been more welcoming, courteous, and helpful. We found this to be true throughout our week's stay - when even the housekeeping staff so very polite, helpful, and did a tremendous job! Kudos to their housekeepers - many times over! The rooms were spotless, the beds so comfortable it was hard to get up and go about what we had planned for the day! In the evening, cookies baked, placed at the desk, and the whole place smelled like home! (and they were delicious!). Although they have computer connection available, we did not need to use this but noticed several guests did. I cannot recommend La Quinta on Sullivan Road in Spokane highly enough. I am ready to return for another visit!!

  • Stayed: October 2011, traveled with family
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1  Thank travelinggranny035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A La Quinta traveler
Spokane
11
Reviewed July 3, 2012

  • Stayed: July 2012, traveled with family
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Review collected in partnership with La Quinta
1  Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
Albuquerque, New Mexico, USA
22
Reviewed July 2, 2012

Overall, this property rates very high with my wife and I. The off the beaten path location is a slight disadvantage as is the weekend rate considering the location and proximity to area events/restaurants.

On the positive, the Bright Side Breakfasts rate as terrific. There was a varied menu each day to enhance the malted waffles. We especially enjoyed the sectioned waffle makers (capable of making up to 4 small circular waffles at a time) that allows to prepare just what was desired and not waste batter or condiments.

Hotel personnel were all courteous and helpful.

  • Stayed: June 2012, traveled with family
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Review collected in partnership with La Quinta
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2012

The woman who checked us in was friendly and effecient. The lobby and halls were clean and attractive. Our room was very nice and very clean. After dinner my husband turned on the flat screen TV and it was kind of fuzzy. He called the desk and the woman was at our door in two minutes. She checked the TV, discovered a faulty wire and told us that the maintenance man was gone for the night. She asked if we would mind moving us to a different room. A few minutes later brought us new keys. We moved our things down the hall to a big suite. The suite had a living room with a sofa, desk, TV and kitchenette, the bath had a dressing room with a long counter and two sinks, the bedroom was spacious and had a second TV, Everything was vey nice and very clean.
The breakfast room was large and there were good choices, including a make yourself omlette (egg patties, cheese and ham). We love La Quinta's pet friendly policy. Our stay here was great. We will stay here again if we need a hotel in the area.
There is a mall down the road and lots of restaurants. There are also parks on both sides of the river. One side has picnic tables and a play area the other side has a walking trail.

  • Stayed: June 2012, traveled as a couple
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1  Thank wanderlust_3351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012

We were passing through on a road trip to Glacier National Park. I have stayed in many La Quinta's before and this was one of the nicest. Spacious entry with ice water, coffee and tea available. Big, clean room, comfortable bed, and nice indoor pool and spa. Our dog was welcome. The breakfast was somewhat lacking, but normal for most mid range hotels these days. I wish they had used compostable plates and cups instead of styrofoam, but everything else was great. Nice dog park nearby too.

  • Stayed: June 2012
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Thank Doggietrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2012

We booked for 5 nights and only stayed 1. Absolutely dirty! Fingerprints on walls, hairspray on walls. Grease marks on headboards....ewwwwww! Food on phones. Never dusted behind tv...about a 1/4 thick of dust. Grunge on toilet paper holder. Mildew all over bathroom walls. Would not recommend this hotel to anyone. They even cleaned another room for us...sent the head housekeeper and had the manager inspect the room. Nice head housekeeper but sorry room still looked like the first one...in every detail mentioned above.!!!!! Bathroom fan rattled so hard you would think it was going to fall out of the ceiling. Air conditioning fan was too loud. Carpet was dirty and they put in newer patches where they had to cut out from the old carpet. Door to pool area locks and it doesn't work properly...you get locked in the pool area. When we told them we were checking out the girl at the front desk did not say a word. Same girl we initially told about the dirty room. Customer service lacking there!!! Be prepared if you want to stay in this dirty hotel to drive lots...you are way into industrial area!!

  • Stayed: May 2012, traveled with family
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1  Thank heymonkey2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle A, Director of Sales at La Quinta Inn & Suites Spokane Valley, responded to this reviewResponded June 13, 2012

Thank you for your review.

We're very concerned that your housekeeping experience was negative. We are so sorry that even after I personally supervised our head housekeeper in re-cleaning your room that it was still not to your satisfaction. It is because of honest reviews from guests like you that help us improve our product.

We stand by our commitment to quality and I encourage you to e-mail me at michellealexy@waytomanage.com in order to discuss your stay. Your feedback helps us deliver better services and amenities to all our guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Spokane Valley

Address: 3808 N Sullivan Rd, Building 34, Spokane Valley, WA 99216-1608
Phone Number:
Location: United States > Washington > Spokane Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Spokane Valley
#2 Romantic Hotel in Spokane Valley
#3 Business Hotel in Spokane Valley
#4 Family Hotel in Spokane Valley
Price Range: $95 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Spokane Valley 2.5*
Number of rooms: 65
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Also Known As:
La Quinta Inn And Suites Spokane Hotel Spokane Valley
La Quinta Spokane
Spokane La Quinta

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