We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Inn & Suites
Ranked #1 of 13 Hotels in Spokane Valley
Certificate of Excellence
Reviewed July 22, 2010

We stayed here 4th July weekend and were pleasantly surprised that we could get in. Very friendly reception staff gave advice on places to eat. Quiet room on 2nd floor with fridge and microwave. Free coffee and snacks in reception. Adequate breakfast mainly because we were quite late and they were busy. Would stay here again if ever in the area.

  • Stayed: July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HJ1860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (661)
Traveler rating
Traveler type
Time of year
Language

601 - 607 of 661 reviews

Reviewed July 11, 2010

Based on the mostly positive reviews I thought that I would give this hotel a try. Unfortunately, the reviews about the rooms in the basement are right on target. I always mention that I am a light sleeper when I make a reservation and apparently this meant that I should be put in a room across from the pool and next to the hotel laundry room. After I saw the room, I went right back up to the front desk to request another room and was treated like I was asking for a million dollars. Customer service was completely lacking and the term apathy comes to mind.
I fail to understand why I was being punished with the dungeon, but I can assure you that I will not be staying here again.

  • Stayed: April 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Jeanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kittykat600, Manager at Comfort Inn & Suites, responded to this reviewResponded July 13, 2010

Guests arrive to our hotel lobby on the second floor. Several of our nice rooms are located one floor down on the garden level. When we see a request for a quiet room with one king bed the only options are the first floor, near the pool. Even though our hotel is located very near the interstate, rooms on the upper floors, facing the freeway, are still very quiet and comfortable.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2010

Competes favorably with Courtyard, etc at a much lower price (I paid $80 for a king). Had large room with king, sitting area, desk, refrig, microwave, decent tv and free wireless. Nice pool and breakfast area. Easy access from I-90, just minutes into Spokane proper, near Mall & many restaurants. Safe.

  • Stayed: June 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vanfananywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2010

I arrived mid-week for a one night stay. The Inn was clearly nowhere near full.--nonetheless, I was assigned a room in the basement. The room had one small window that was blocked by an outside bush. Paper/plastic cups used. Ugly, small bathroom. Overly-hard mattress. A very depressing experience.

  • Stayed: June 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank emersonj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pheasanthill, Manager at Comfort Inn & Suites, responded to this reviewResponded July 11, 2010

We do not have a 'basement' at our hotel. The lobby level is the second floor and some guest are assigned rooms, one floor down, on the first floor. Windows in all rooms are the same large size throughout the hotel regardless of what floor a guest is on; some rooms do however have a better view than others. Ceramic mugs for your hot beverages are available 24 hours in the lobby, rooms are supplied with paper cups. All rooms have the deluxe Simmons Beauty Rest Pillowtop mattresses.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2010

The Pheasant Hill Inn is centrally located, easy to get to, reasonably priced, and comfortable. They have an indoor pool, a fairly well stocked breakfast (complimentary), free wi-fi, and 24-hour staffed front desk. We had a microwave and refrigerator in the room, as well as a safe.

  • Stayed: May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Donnamay55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2010

Well appointed, comfortable bed, reasonable price, clean, convenient location, evening cookies and fantastic 24 hour coffee. Perfect for the girl's shopping trip. I'm a bit puzzled as to a previous review that says the breakfast is skimpy. The only hotels I've ever stayed at that might have more selection are the Holiday Inn Express and Hampton Inn. I've stayed at many hotels that just have toast, cereal and coffee. The breakfast is complimentary and certainly got our day off to a quick start. I was not impressed with the water maintenance for the pool and hot tub. The pool was cloudy, there was a very strong chlorine smell; the hot tub was only bathtub warm. I don't use them; and would return to the Pheasant Inn on future trips.

  • Stayed: May 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2010

We stumbled upon this great modern hotel with an excellent service record the day of our stay. They are conveniently located right off the freeway, yet the rooms (and hallways) are very quiet. The evening staff was exceptionally helpful, but be ware that they charge $1.50 fee for the safe in your room, and you have to remember on your own to opt out of it when you check out. They are pet friendly (on the main floor only with a pet deposit), and as we stayed on the 3rd floor, that did not hamper our stay as my wife has strong pet allergies - I.e. The whole hotel was very clean. The breakfast was meager (eggs from powder, bear claws, cold cereal), but they did have a do-it-yourself pancake machine that made 2 at a time. They offer complementary Starbucks coffee and Starbucks Hot Chocolate all hours of the day, and the pool, hot tub, fitness center, and business center are open 24/7 as well. Our king bed was VERY comfortable, and the only true complaint we have has nothing to do with the hotel, except perhaps in regards to its proximity to the railroad, as the train went by at 4:30AM quite loudly, and our 1 year old (who loves trains) was woken up for the day.

Overall, our experience here was great, and we look forward to our stay here again, next time we are in the Spokane area!

  • Stayed: May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ventureJeffrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Spokane Valley
1.7 mi away
Oxford Suites Spokane Valley
Oxford Suites Spokane Valley
#2 of 13 in Spokane Valley
1,108 reviews
2.2 mi away
Quality Inn Valley Suites
Quality Inn Valley Suites
#9 of 13 in Spokane Valley
303 reviews
2.3 mi away
La Quinta Inn & Suites Spokane Valley
Show Prices
Show Prices
Show Prices
2 mi away
Mirabeau Park Hotel
Mirabeau Park Hotel
#7 of 13 in Spokane Valley
342 reviews
2.5 mi away
Hampton Inn & Suites Spokane Valley
11.5 mi away
Hampton Inn by Hilton Spokane Airport
Show Prices
Show Prices
Show Prices

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Address: 12415 East Mission Avenue, Spokane Valley, WA 99216 (Formerly Pheasant Hill Inn and Suites)
Phone Number:
Location: United States > Washington > Spokane Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Spokane Valley
#2 Business Hotel in Spokane Valley
#3 Family Hotel in Spokane Valley
Price Range: $85 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Comfort Inn & Suites hotel in Spokane Valley will get you rested and ready for anything. We’re located right off Interstate 90 near the Spokane County Fair and Expo Center. You’ll find plenty of other sites and activities to explore near our pet-friendly leisure hotel in Spokane Valley, some of which include: Downtown Spokane, Splash Down, Spokane Valley Heritage Museum, Spokane Valley Mall, Splash Down Waterpark Our smoke-free Spokane Valley hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free WiFi, Indoor pool, Business center, Free weekday newspaper, Guest laundry facilities Get going with a great breakfast. Start your trip to Spokane Valley with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Each comfy guest room is furnished with a flat-screen TV, hair dryer, coffee maker, desk and microwave. Create your perfect stay at the Comfort Inn & Suites. This Spokane Valley hotel offers comfortable rooms with all the amenities you can count on. Get rested, set, go — book a room today! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Hotwire, Travelocity, Choice Hotels, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pheasant Hill Hotel Spokane Valley
Pheasant Hill Spokane

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing