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“Short trip away whilst staying in Singapore” 4 of 5 bubbles
Review of Telunas Resorts - Telunas Beach Resort

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Telunas Resorts - Telunas Beach Resort
Ranked #1 of 1 Hotels in Sugi Island
Certificate of Excellence
York, UK
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Short trip away whilst staying in Singapore”
4 of 5 bubbles Reviewed October 3, 2013

Found Telunas on the internet after considering other options for a couple of days away during our stay in Singapore with family. Very good pre-arrival communication via email, we were met at Batam by a member of staff who escorted us via a local ferry and then by a Telunas small boat to the resort. Only 4 people staying so it was very very quiet but just right for us. Good basic food and facilities, don't expect luxurious extras! After having very european food for several meals we asked for local and it was excellent! We went to Moro island in one of Telunas boats, what a great excursion! Took pillion seats on motorbikes up to a temple, lovely views, the town was very friendly and interesting. Thoroughly recommend it, it doesn't seem to be on their normal itinerary but well worth going.

The only down side was that the beach was somewhat untidy, games equipment left around, towels left on the beach for a couple of days, perhaps the staff were having a bit of a break between two large groups!

We took a Telunas small boat all the way back to Batam on the way back to Singapore which was great fun (included getting wet!), much more enjoyable than the enclosed local ferry.

All in all a very relaxing time, would recommend it if you enjoy the simple quiet life. Not sure it would be quite as enjoyable if they had a full house!!

Room Tip: Go for one of the largest rooms which have wonderful views from the balcony
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MazzaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telunas Beach S, Public Relations Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, October 6, 2013
Thanks for stopping by our little resort during your visit to Singapore. We're certainly glad you found us and had a good stay. I have brought the beach tidiness up with our team as this certainly does not meet our standards and should not happen again. I'm glad you got to explore Moro as the surrounding villages are very interesting and a bit part of why we chose to locate in the region. Enjoy the rest of your travels.

Brad Fleming for the Telunas team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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412 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Swedish first
  • Any
English first
Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

Telunas has all the ingredients right for a getaway from the everyday grind.
From the home cooked hearty food to the homey chalets to a quiet beautiful beach to the very personable staff, I would highly recommend this to couples, families, friends wanting an easy weekend away from the city.
I will definitely be back!

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sophia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telunas Beach S, Public Relations Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, October 3, 2013
Thanks for visiting Telunas in September and sharing your island experience with the TripAdvisor community. Island time is waiting for your next break from city life.

Brad Fleming for the Telunas team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

The perfect family get away is what Telunas has to offer. Think camping gone civilized with immaculate accomodations, a helpful personable staff and great family style meals cooked by someone else. I cannot think of any one that wouldn't enjoy this resort. It is large enough to be private and romantic yet the family style meals and out door activities can lend themselves to meeting other visitors and socializing. The beach was a favorite for our boys (16,14,11,7, and 5). They chased crabs, body surfed and built sandcastles when we weren't participating in one or another perfectly orchestrated family activities. The dinner on the beach is a MUST DO as is diving off the high platform. Lilas and Elsa were instrumental in providing a perfect get away weekend to help us celebrate our sons 11th birthday.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Holly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telunas Beach S, Guest Relations Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, October 3, 2013
We're incredibly pleased to read your review about your perfect family getaway. Your description of Telunas as "camping gone civilized with immaculate accommodations" gave us a good laugh because of it's creativity and accuracy. Lilis and Elsa mentioned to me what a great time they had hosting your family and say hello.

We hope that your next visit is not too far off.

Sampai jumpa,

Brad Fleming for the Telunas team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed September 24, 2013

Visited this place for five days with classmates aiming for a total rest and relax, but turned out we got bored on the second night already.

They don't provide TV, they don't have internet access, they don't have much thing to entertain you.You need to be well-prepared before coming here, especially if you get bored easily just like us.

Food OK, but some meals are too spicy. Worse come to worst because they do not have menus. You eat what they serve. At some meal times, the crew were too busied up with their own meals rather than serving us (yes! they eat what the guests eat AND at the same time), they didn't even bother to check and replace the dish trays, so if you are late for meal, you'll end up eating leftovers - even if it means broth.

The jewel of this place is its refreshingly natural setting. It is a total nature refreshment and treat, but again, five days doing nothing are really boring. In general, this place is great for enjoying nature but I don't think I'll come back again.

  • Stayed May 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Liza H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telunas Beach S, Guest Relations Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, October 3, 2013
We're truly disappointed that our resort and team did not live up to your expectations. Some things you mention in your review make it seem that your group did not truly understand the Telunas experience prior to arrival (no TVs & Internet). Could you send us an email at stay@telunasbeach.com to help us understand how we could have communicated this better throughout the booking process? We want to provide an experience that aligns with what we promote. What you mention in regard to food is an anomaly in regard to feedback we typically receive from guests. Spicy sauces are typically separated and guests can make special requests if they have dietary constraints or specific preferences. What you mention about staff eating your food has been reviewed by our team. We deeply apologize for this as there should have been ample food. Sometimes we do have groups at the resort and because of the nature of our unique interaction with these groups, the staff will mix with the guests and join them during meal time. This should be separate from the dining for guests like yourself and there should never be a shortage of food. The staff should have been at your service. Once again, if you have specific ideas on the type of activities that we could have added or offered to make your stay engaging or other feedback, please send to stay@telunasbeach.com.

Thanks for the compliments on the beauty of the natural surroundings. It even looks like you captured some fine photos!

Best regards,
Brad Fleming for the Telunas team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
133 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
5 of 5 bubbles Reviewed September 19, 2013

I had a blast at Telunas Beach Resort. Again, I went there for a school trip but, my god, I have never had so much fun in my life! The waterfall trek was so much fun and the beach is amazing. Make sure you jump of the high tower, which was the highlight of my trip. A tip would be that you go with a group. It was a perfect beach and the water was so clean.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Anjali2580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telunas Beach S, Public Relations Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, October 3, 2013
We're thrilled that you fully enjoyed your Telunas stay. Thanks for sharing the tip on bringing friends. While Telunas is great for a visit as a couple or family, it's even more fun when you bring along more friends for tower jumping, board games, and beach time. See you soon.

Brad Fleming for the Telunas team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thane, India
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed September 13, 2013

If you love the serenity of the Ocean and like to take a vacation, without thinking of any necessities, this is the place to be. The lovely rhythmic sound of the ocean, along with the flora around us, this is truly a blissful experience. I and my girlfriend stayed here for 3D2N and we had an amazing experience. The Staff - whatever compliment you give them, it feels less, they were the most amazing people in the resort, always around to help you and answer any queries you have. We took a Private cottage and we could see the ocean below through our floor (don't get worried, all the construction is done with wooden planks). The rains seems more than amazing here and it's a perfect getaway for anyone (Business/Couples/Family/Friends/Solo - it doesn't matter).
They serve you food (thrice a day - included in the cost) which is amazing (you must have read a lot about the Banana Crepes in many reviews before mine, believe me, no one is lying - They are simply amazing. They serve local dishes, which is Kudos to the Chef there). We also had a romantic candlelight dinner ordered for us, and it was amazing. They served us rendang and Black Rice Pudding Cake.
They have Board games, for the family to spend quality time with each other, and also badminton court, volleyball court, table tennis, Football (Soccer - for american friends), hammocks and chairs in the beach.
It's a great place to be, very close to Singapore and yet you don't feel like that. It Peace and Tranquility at it's best. Do visit this place, make new friends, and build an awesome memory for life.

Room Tip: Prefer an Private Chalet, it gives you more privacy.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ProwlingTiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telunas Beach S, Public Relations Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, September 15, 2013
Thanks for your rave review on your recent Telunas holiday. You point out a unique experience that not many guests have commented on. The pitter-patter of water descending upon on the leaf roofs during a rainstorm is a sublime experience. It calls for a cup of coffee or hopping back into bed. We're also glad that the dining, activities, location, and personable service suited your fancy. Please don't stay away long!

Brad Fleming for the Telunas team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 9, 2013

This place is everything you could ask for in a soothing, revitalising and carefree vacation.

I was here for a 3D2N stay with my girlfriend as part of my birthday surprise, and I am very pleasantly pleased with what this place (so close to Singapore) has to offer. Fresh air, uncrowded beach, great accommodation facilities, homely (and extremely tasty) meals, and simple carefree entertainment such as fishing, table-tennis, sunbathing, coffee by the balcony, etc.

An additional highlight in this trip is the huge homemade chocolate cake that the kitchen provided(on the house) to my surprise!

Special mention goes to the staff that left a significant impression on my stay here: Deon and Elsa (sorry if I spelled wrongly). I strongly recommend this place!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Arthur K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telunas Beach S, Public Relations Manager at Telunas Resorts - Telunas Beach Resort, responded to this review, September 12, 2013
Thanks for your review and we're thrilled that your girlfriend was savvy enough to find Telunas and pull off the surprise. You got Elsa and Deon's names correct. Elsa was just telling me this evening how much fun they had surprising you. We hope you don't forget about us and visit again soon at our simply soothing escape.

Brad Fleming for the Telunas team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Telunas Resorts - Telunas Beach Resort

Property: Telunas Resorts - Telunas Beach Resort
Address: Jl. Anggrek Luar no. 23 | Baloi Persero, Riau Islands Province 29442, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Sugi Island
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Sugi Island
Price Range (Based on Average Rates): $$
Number of rooms: 16
Official Description (provided by the hotel):
Just 1.5 Hrs from Batam (3+ from Singapore) but a world away, Telunas Resorts has two distinct properties to serve guests seeking rest, relaxation, and fun. Telunas Beach Resort provides "rustic elegance" (i.E., Cozy bed-and-breakfast) while Telunas Private Island provides "simple luxury" (i.E., Comfortable private resort). Built entirely above the water, enjoy Telunas' stunning sea and jungle views and let sea breezes and lapping water ease you to sleep. Facilities: Private Island - 15 sea villas, grand lodge (dining, lounge, etc.); Beach Resort - 10 private chalets, 4 deluxe rooms, 1 multi-family suite, 5 dorms, meeting room, lounge, dining room, private beach. ... more   less 
Also Known As:
Telunas Beach Hotel Sugi Island
Telunas Beach Hotel Batam
Telunas Beach Batam
Telunas Resorts - Telunas Beach Resort Indonesia/Sugi Island, Riau Islands

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