I stayed here for a night recently for business. Selected it after reading the Tripadvisor reviews. An old building, impressive from the outside but if the room I had was anything to go by, badly in need of refurbishment inside. I was checked in by a dour and unfrinedly individual at reception.
I had a single room - clean enough but very old-fashioned furnishings, The bathroom was very small, had a linoleum floor and a tiny plastic shower head in a fixed position over a bath - as basic as you can get! The TV in my room wasn't viewable from the bed as it was half-hidden behind a wardrobe. The reception (on Freeview) was screwed up on every channel. It was fixed after I complained at reception but had reverted back by the following morning.
There was free wifi in the hotel lounge area, which was great, friendly service at the bar, and I had a fabulous fillet steak, cooked to perfection, also served in the bar. I did check out the restaurant before ordering in the bar, but it was straight out of Fawlty Towers in terms of decor and layout. I couldn't avoid it however for breakfast. I had high hopes for the food, given my steak the previous evening and the positive reviews here, but it was probably the worst cooked breakfast I have ever had. Everything was overdone. The mushrooms were dry and frazzled, the bacon thick and chewy, the eggs hard. I could hardly start it, never mind finish it. I'm still not sure why I didn't complain at the time. It's the first time that I have had a bowl of cereal after a cooked breakfast. Oh yes, the coffee was vile also.
Very disappointing overall. I expect to be back in this area for business but I will be seeking alternative accommodation.
Dinner was a perfectly reasonable mushroom stroganoff. The standard was much as for the rooms - adequate.
Service was good throughout. Breakfast was good too efficient and friendly.
Would I recommend this place ? Yes, for business purposes only.
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- Also Known As:
- Best Western Coventry
- Coventry Best Western