First off this is the first and oldest dive shop in town. Many have popped up recently(8 new in 2011 alone), so they do know the area and value their reputation. I haven't dove a lot at all so maybe my opinion isn't the best but overall i had a good experience. I dove during peak season so the boat was maxed out at 12 divers. There was 6 beginners and 6 experienced. The guys dropped the beginners off while the rest went and dove. This is good if you don't like to be stuck diving with beginners. There was plenty of food, tea, snacks etc. I felt that considering the crowd these guys handled it pretty smoothly.