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meredith g
Oxford, Mississippi

Dreamy private island vacation

5.0 of 5 bubblesReviewed Jun 1, 2022via mobile
I can’t say enough great things about Ambergris Cay! Our family of four (boys ages 11 and 9) had an amazing time celebrating the end of school and our 9 year old’s birthday! All staff were stellar! We were warmly greeted by Marian, Madonna, and Rahul (sp?). Rahul went above and beyond to meet our every wish and planned a special birthday celebration for our son! Our Butler Frantz was always attentive and happy to help. The water sports team rocked!! Special thanks to Marcus, Calvino, MJ, and Melvin for fabulous snorkeling, sea star finding, sunset cruising, private picnicking, and ocean tubing!! They were amazing with our boys and one of the many reasons they are already asking to return! We can’t say enough about Jay… bartender extraordinaire!! He’s great with kids, personable, and can make the drinks of your dreams! Food was outstanding… thank you to Johanna (sp?), Victor, and the many restaurant staff that went out of their way to make each meal fantastic! Shawn gives the best island tour ever and is definitely a wealth of knowledge and very entertaining! The villas are spotless and well maintained! Travel to the island was flawless! We can’t wait to return and visit our island friends again soon!! It was truly a perfect vacation in paradise!!
Date of stay: May 2022
Trip type: Traveled with family
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Guest Services, Guest Services / Front Office at Ambergris Cay Private Island, Turks & Caicos - All Inclusive, responded to this review
Responded Jul 15, 2022
Dear 710meredithg,

Thank you for choosing Ambergris Cay for your family vacation and for taking the time to share your review. We will share your feedback with the team including Marian, Madonna, Rahul, Frantz, Marcus, Calvino, MJ, Melvin and Jay.

We are most delighted to hear you enjoyed your stay including the service, watersports, excursions, and dining; all contributing to a "dreamy' private island experience.

Thank you for your 5-star rating and we look forward to welcoming you back.

Warmest Regards,
Ambergris Cay Concierge Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviewed June 1, 2022

    Had the most amazing stay at ambergris cay for my honeymoon. Since the moment we arrived we were treated with five star service. Our butler William was just a call or text away and took care of our every need. The food was absolutely phenomenal and Rahul was extremely knowledgeable about all food and beverage they had to offer. Johandy served us for our amazing private dining experience and took priceless photos we will cherish forever. We did reef fishing with MJ and Marlin and had a blast! Chef Carmen made us amazing fish tacos with our catch. The staff truly made our experience. All staff was so friendly and helpful at all times. For an amazing secluded private beach vacation go to ambergris cay!!!

    Date of stay: May 2022
    Trip type: Traveled as a couple
    Thank Lizyyyyb
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Guest Services, Guest Services / Front Office at Ambergris Cay Private Island, Turks & Caicos - All Inclusive, responded to this reviewResponded June 27, 2022

    Dear Lizyyyyb,

    Thank you for staying at Ambergris Cay and for taking the time to share your review.

    We are most delighted to hear you enjoyed your private island experience with exceptional service by William. It's wonderful to hear you also enjoyed the fresh dining/menu options and excursions. We will pass on your praise to the team, including William, Rahul, MJ, Marlin, Johandy, Chef Carmen, and recognize their efforts.

    Thank you for your 5-star rating and we look forward to welcoming you back in the near future.

    Sincerely,
    Ambergris Cay Concierge Team

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed May 30, 2022

    If you are looking for a quite beach vacation with an excellent staff that is kind and courteous to amazing accommodations this is the place to go. The island has Caribbean and Atlantic beaches which offer different beach experiences. Each room has its own golf cart. The boating options are plentiful from a picnic on a deserted island, to a afternoon sunset cruise, to fishing to snorkeling among the worlds most beautiful corral reefs. The boat guide is exceptional. The spa is also world class in a amazing setting overlooking the Caribbean. The island has it own private airport and is very safe and secure. Can't wait to go back.

    Room tip: All the rooms are outstanding/ Might try the end rooms for ultimate privacy.
    Date of stay: May 2022
      • Location
      • Cleanliness
      • Service
    2  Thank hankandshawnm
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed May 24, 2022 via mobile

    This was an absolutely AMAZING vacation! The resort was gorgeous, the food was excellent, and the staff was top notch. They paid attention to every detail, always happy to serve. We couldn’t have picked a better place to enjoy our 25th anniversary!!!!

    Date of stay: May 2022
    Trip type: Traveled as a couple
    Thank jmounts14
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed May 11, 2022

    Everybody was so amazing and helpful; the special thing in this resort, you do NOT chase staff for activities. They already schedule all complimentary activities for you including massage. Even your PCR is planned in advance and thought properly for the guests. We liked to drive boggies independently in the island. No dependence to host or staff. Special thanks Alejandro, Evelyn, Pedro, Feuillette, Jay, and so many others (water sports team, specially Sammy) together with our host Frantz. And also special thank to housekeeping team. General Manager, Vianel was very hands on person. Great vacation, every day was very unique

    Date of stay: May 2022
      • Sleep Quality
      • Cleanliness
      • Service
    Thank Gurhan K
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed May 8, 2022

    Not sure where to start with this Amazing place to visit. This is a very small and intimate setting. You visit this place to relax and have No Agenda! There are several excursions available for those that need something to do. The lunch on the deserted island and massages were a couple of those that we loved.

    We had William for our butler, and he handled every request that we had. Meals in our room, drinks/cocktails on the beach, and any help with activities!! Thank you again Will!

    It is fun how quick you become acquainted with the staff. Shout outs to Rahul, Jay, Victor, Angie, Pedro, Alejandro, Cindy, and so many others that I am ashamed that I don’t remember because they all care so much that you are taken care of.

    Ok, the food menu is limited when comparing to other all inclusive resorts that many of us have visited. This is not your typical all inclusive resort! We felt like our requests of changes to the menu were honored most of the time, and understandable when they couldn’t because of the number of people they are catering too here. But let me tell you, we were above and beyond pleased with the quality and presentation of every meal. Basically, food was exceptional!

    Only place I would see like to see improvement here is the bar and cocktail options. For this place to truly take another step forward, they need to give their bartenders and staff the proper tools and ingredients/liquors to serve even better cocktails/drinks.

    The accommodations were top notch (beachfront villa). The island was fun to explore on our golf cart. Everyone there is so hospitable, even one of the local home owners gave us a tour of her home on the first day, just to welcome us. There are so many other things to say, however, please know they are all good things. Do not hesitate to visit!!!

    Date of stay: May 2022
      • Value
      • Location
      • Service
    Thank mj3737
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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