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“Death by a Thousand Cuts”
Review of The Duke of York

The Duke of York
Ranked #1 of 1 Restaurants in Flagg
Certificate of Excellence
Price range: $5 - $33
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Delivery, Reservations
Description: The Duke of York is conveniently located on the A515 between Buxton and Ashbourne. Approximately 12 Miles from Ashbourne and only 6 Miles from Buxton. Offering ample parking for cars, motor homes and coach's. We offer Real Ales, Log Fires and Traditional homemade food (including the chips)with the option of choices from our Specials Board. Steak & Burger Night is on a Tuesday with Pie Night on a Wednesday. Our Sunday Carvery is available 12-4pm changing to plated Sunday Roasts 4-8pm(You can also choose from our Main Menu all day) The recently refurbished campsite has stunning views of the Peak District and offers All Year camping facilities with 15 hard standing and 15 grass pitches. An additional 30 tent pitches are available April to October. The shower/toilet block has underfloor heating. Friendly Dogs on leads are Welcome in the Bar and on the campsite.
Reviewed September 2, 2013

The four of us arrived at noon on a Sunday, the time The Duke of York advertise as the beginning of their food service. We were seated promptly in an oddly arranged dining area that I would not want to navigate if I had a mobility problem or in a fire or other emergency. The tables had been placed in what seemed to be the least sensible way, to make a fair-sized dining area feel cramped. There was another, larger party seated in the adjacent section and it seemed we were the only groups in the pub.

We were disappointed to find that the menu had scant and uninspiring vegetarian options, as our party were all looking for meat-free meals. However, we made our selection and three of us chose the same vegetarian main, while one of our party decided on a salad. This was at about 12:15. The server reappeared after taking our orders to the kitchen to tell us that the entree the three of us had ordered was not available. It then transpired that it was simply not ready and we asked how long it would take to *be* ready. We were told 20 minutes, and then the server wobbled a bit and said that it would be perhaps a bit longer because the dish would have to stand after cooking. So, we said we would wait 20 minutes, expecting to wait possibly 30 to allow for the standing time. We did find it pretty frustrating that one of two or three vegetarians entrees was not ready for opening time. The opening time is the same every day, so I cannot imagine what reason there could be not to have food prepared in time.

While we waited our drinks arrived and at least one seemed flat and not strong enough, as if the soda mixing spout at the bar was not functioning properly. We also saw a fellow we took to be the chef walking into the kitchen with a pair of filthy trainers in this hands. I cannot fathom what that was about, but it didn't inspire confidence in hygiene in the kitchen. We also witnessed a party who arrived after us being made to move tables (without any help from staff to carry their drinks, cutlery, etc.) because the staff had seated them at a table that has actually been booked by another party. With only two other covers in the place it is surprising that the staff could have managed to be so scatty. Even though we all make mistakes, the waitstaff's failure to help the party change tables was very poor service indeed.

20 minutes passed without any waitstaff checking in to tell us how the meals were getting on in the kitchen. No offer of a complimentary snack or starter to share was made to apologise for their failure to have food ready from the start of service, which would have gone a long way to making the experience more tolerable. We waited 40 minutes, all the while being ignored by servers, before finally asking where our food was. We were told it was standing in anticipation of being served. We finally received our meals after 1pm, having waited about 50 minutes for what was only a cheese pie which would normally be served almost immediately, as these are usually prepared in advance and sliced, then reheated at the time of serving. When it finally came none of our food really justified the long wait. It was only average, with undercooked onions in the filling. The pastry had a good taste and texture and the chips were rather good, but both they and the pastry suffered from being fairly anemic and undercooked. Astounding considering how long we waited! The vegetables to accompany were desperately overcooked, with broccoli the colour of khaki trousers and the carrots limp and watery. The other party's veg looked to have suffered the same fate. We asked for sauce and were given absurdly paltry portions, not even enough to dip all of our chips. My mother-in-law asked for salad cream (for her salad) and tomato ketchup (for her chips) but only received salad cream and the server was gone before we could ask about the tomato sauce.

The toilets are very basic, obviously walker and camper-friendly. I can accept basic but I would prefer if they were at least clean and smelled it, the toilets flushed properly, and if the door to the toilet area wasn't propped open!

When my father-in-law went to settle the bill he asked if, in light of our wait, we might have a discount. After all, the prices fairly robust for what you get (£8 for their small portion of pie and chips, £12 for the large) and he was told they "couldn't" do that. Of course they meant "wouldn't"! We had been warned of a delay, which was bad enough, but for it to have turned out to be more than twice as long as we were told originally and then not to have been offered any kind of token discount is completely at odds with the idea of the service industry.

I really ought to give the place a single star, but the food itself saved the score a bit because it was passable. However, all things considered, we will never go back. There are other, superior options in the general area. My in-laws were sorely disappointed, as this used to be one of their favourites under the previous owners. I, however, was glad to see the back of it!

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6  Thank GreatGrumbledook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 27, 2013

We booked into this campsite for the Bank Holiday weekend. Very unkempt campsite with long grass and half-built facilities, sporadic water supply in the toilet/shower block and no soap in the ladies toilets all weekend. I saw some new arrivals on the top field driving their van forward and backwards continually to flatten the 2 foot high grass, thistles and nettles so they could pitch their tent - and for this the charge was £25/night - more expensive than any campsite I have stayed at, and the facilities here were very basic. Due to us arriving fairly late on the first night we booked into the restaurant to eat. The menu was limited and very overpriced but having little choice we ordered the mixed grill at £25 and the sirloin for £19 - I don't mind paying a higher price for good quality but unfortunately this was not the case. We had to send the food back because we were served rotten meat - the smell was foul. The waitress didn't appear to know what to do but came back 5 minutes later to apologise and tell us that we were being cooked fresh food. The chef/owner also apologised. The bad meat had put us off so we would have preferred have been offered a different choice but the new meals were apparently on their way so we agreed. The new steaks when they arrived were perfectly cooked and we ate most of the meals but it left a sour taste in our mouths that we were offered no sort of recompense for being served rotten food and the additional wait. The waitress even said to us that seeing as we already had wine and beer in front of us she wouldn't be offering us a free tea or coffee - nice to be asked! not wanting to make a fuss we paid up. Drinks were overpriced too - £16/bottle for a £10-12 bottle of wine and £4.50 for a pint of Peroni. The pub is in the middle of nowhere so we didn't have much choice and didn't like to make a scene but we definitely won't be back. It was also interesting to note that campers were turned away from the restaurant because it was busy but when the owner's apparent mate and his partner turned up and asked for a table they were accommodated despite not having booked. This seems to sum up the attitude that the owners have for their paying guests. Very very greedy owners in my opinion. I have read the very defensive responses from the owner to some of the negative comments here and so I expect something similar. All I can say is be very careful before you part with any money to these very very greedy owners. The one star rating I have given is for the fabulous views from the campsite.

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4  Thank nottnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

Will echo the views of the last review, this was poor and overpriced. Pitches weren't marked people were squeezed in and the field was full of long grass, weeds, stinging nettles and thistles. Definitely too many people squeezed in for the Bandk holiday. Only two showers in the ladies and water pressure was very poor. The sinks were the same. Wash up area although 2 sinks only one had taps. People were moaning about it to the owner but he didn't seem to be bothered, bins were overflowing by the time we left as well. Definitely would not return to this site. The area however has stunning views, walks and cycle rides. We paid £25 per night ( probably the most we have paid on a site and have had a lot better value for money elsewhere) can definitely see the investment being out in but the works not finished and the site needs a caretaker if they want to make it a success

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3  Thank Tinyjono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

On a camping break in Buxton, we came across this pub, All meals that we ordered arrived in good time and were enjoyed by everyone, staff were pleasant and we would try again if we are in the area.

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Thank Tim162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

we camped at The Duke of York over the bank Holiday weekend our tent unfortunately was pitched on a slope which made it difficult to sleep cook etc it was a clean site and busy there is one toilet block with two showers in each of the ladies and gents so had to queue for the showers on both occasion the water stopped which was a bit difficult when you have shampoo on your hair it also happened on one of the mornings when i was brushing my teeth after talking to several people this wasn't unusual and caused a lot of discussions the toilet paper in the ladies was always empty. We ate in the restaurant on the Friday night the service for drinks and food was slow the food was nice my partner had Cajun chicken which he enjoyed. Keith and Chris were very friendly and easy to talk too they gave us some ideas for walks and bike rides the girls behind the bar with long blonde hair and glasses( sorry didn't catch your names ) were very efficient

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1  Thank trina64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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