We stayed in the red level for 2 nights at the end of our holiday in tenerife and the hotel was beyond our expectations.
The rooms were stunning. Huge bed, great view (we paid for the partial sea view), complementary Clarins in the bathroom, oversized bath, great air con, nespresso machine etc
On an evening the staff came to turn the bed down and change the appearance of the bed. In the daytime it was a vibrant colour, at night time the sheets were pure white.
We also took advantage of the pillow menu choosing goose down pillows, and on the evening we requested the aromatherapy in the room so when we returned from the pool it was a really soothing and felt very luxurious.
There was complementary ironing service that I used once. All as expected.
Being in the red level there are no children allowed. (There is a separate red level for families). It was very calm and relaxing, hardly any noise. The sun loungers had huge comfy towels on them and a thick padded cover, it felt like lying on a bed. Brilliant. The view was fantastic and I struggle to think of a more relaxing place.
These loungers were also only for red level guests, and they seemed to be more comfortable than the standard beds.
Every couple of hours the staff would bring round fresh fruit or a small cocktail.
Between 6 and 7 there were some drinks and nibbles on offer for red level guests. Very nice.
The red level pool was heated, not too hot but certainly took the edge off otherwise chilly waters.
We were B&B and the breakfast was incredible. Salmon, caviar, cava, croissants meats, cheese, and a selection of hot dishes to order. There was lots more on offer on but the ones above caught my eye.
The food was brilliant but it is expensive. It was an extra 55 euros per person per night to upgrade to half board. We had lunch and the mains were 15 to 20 euros each which seemed about right for the rest of the resort. Very tasty though.
Evening meals were also expensive. We paid to go to a buffet style restaurant and it was 42 euros each which did not include. Again very expensive but very tasty.
Drinks were 3.50 for a beer. This wasn't too bad, but spirits were 7 euros plus for a single.
We also went to the spa and had a treatment, very very ice and the water circuit was great. You have to wear a swimming cap in the pool which felt a bit odd, but everyone did it so it soon became normal.
All in all, it was an incredibly relaxing stay at a true 5 star. The price of the rooms and in the hotel is expensive, but for us it was worth it.
- Official Description (provided by the hotel):
- Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. ... more less
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- Also Known As:
- RedLevel At Gran Melia Palacio De Isora Guia De Isora, Tenerife