We stayed in one of the 6 villas and it was great. The villa space is amazing, large lounge, large bedroom, walk-in double shower, bathroom, all exceptional. The garden has an amazing space with daybed, loungers, large warm water pool.
The maid service was great, everyday the room and gardens were immaculate. Our pool was attended to each morning. Really could not fault the service.
We had a personla butler and whilst we have had this service at other resorts, this really was a personal service. Juan (Gomes) our man was great, always there, always obliging. To the extent that on one afternoon when we asked for some particular potato crisps, he went into the village and bought them form the store. Now that is service.
Breakfast at the Red Level restaurant is a must. Although we took it at the villa on the elevated dining area on the firt day, which was good, we used the restauarant everyday after as the staff were great and as was the food. The same applies for dinner there, which we used on a few occassions. Recommend the Chateubriand.
Did not use the pools around the complex as we had one in the villa but all looked very nice indeed.
YHI Spa is a must go to if you are into being pampered. Excellent service at all times.
The complex itself is pretty big and if there was a complaint, I would say that the open terrace area where drinks ar served needs more life. On one night the bar cloased at 9:45 with music stopping 15 minutes prior, which was both odd and dissapointng.
We ate in the Ocean which was good if a little basic. Would not really bother with Duo or the Japanese place.
All in all a great break, would go back.
Jose is a star.
- Official Description (provided by the hotel):
- Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. ... more less
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- Also Known As:
- RedLevel At Gran Melia Palacio De Isora Guia De Isora, Tenerife