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“Lovely House”
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Very good
4 reviews
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Overview
Rental Home -
6 Bedrooms, 5 Bathrooms, Sleeps 12
Starbotton, North Yorkshire, England

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Buskie88
York, United Kingdom
Level 5 Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Lovely House”
Reviewed February 23, 2016 for a stay in February 2016

What a lovely house! Would highly recommend. Stayed here as with 9 others. Bedrooms are spacious. Sitting room is very cozy. Dining room and kitchen are fab and not to mention the hot tub outside amongst the beautiful view. The house was very clean and tidy. House is well equipped and some things are very thoughtful.
Thank you for a great stay.
Would definitely stay here again.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 26, 2016
Thank you for taking the time to share your holiday experience with us all, we couldn't be happier that you enjoyed your time at Hilltop House. It sounds like the House provided you with everything you could need and more - relaxing in the hot tub and taking in the beautiful views sounds like bliss to us! We certainly hope that you return in the very near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CJLinstru...
Cardiff, United Kingdom
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Beautiful house - shame about the people running it”
Reviewed February 6, 2016 for a stay in December 2015
3
people found this review helpful

This house is in one of the most beautiful places in the world and we were excited to spend Christmas there. Unfortunately the beauty of the location - and the actual house - were not matched by either the maintenance of the property or, more importantly, the level of hospitality offered by the owner. There were numerous problems, including a hot tub full of old smelly water from the previous guests, mouse droppings and mould in the bathroom and the Aga not working properly (we had to call out the engineer to repair it), broken light fittings, damp firewood... But the owner (hundreds of miles away in London) failed spectacularly to remedy any problems or even to apologise for them. In fact, when we complained at the end of our stay she accused us of having broken things but quickly had to retract as she had no grounds for the accusation. We've had family Christmas in other big houses for the best part of a decade and we've never had this kind of basic lack of hospitality and grace. A real shame that such a lovely house is being run in this way.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location
Liked least: The owner's lack of care
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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