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“FOUND HEAVEN ON EARTH!!”

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Four Seasons Resort Chiang Mai
Ranked #1 of 19 Hotels in Mae Rim
Certificate of Excellence
New York
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“FOUND HEAVEN ON EARTH!!”
Reviewed January 24, 2014

If there was an Academy Award handed out to the "Best Hotel Experience" in the entire world, hands down, the Four Seasons Chiang Mai would be the winner! My husband and I have traveled to over 80 countries, staying in 7 star hotels and resorts throughout, but we have placed the Four Seasons Chiang Mai in the #1 spot as the best experience we have ever found in our travel life!! Every single person working at the hotel from concierge, front desk, room service, restaurants, spa, housekeeping, etc., are collectively, the most outstanding staff I have ever had the privilege of encountering. Once ensconced in their care, you are at a loss for words to describe the seamless, professional, kind, genuine and consistent attention you receive from each and every person within the property (thank you Pai, for creating the best itinerary of tours I ever had! You are a treasure!) The hotel itself is beyond stunning and the views from the upper rice terrace pavilion affords the most breathtaking vista that sets the tone of your stay. Each morning you wake to the beautiful rice fields below, before venturing off to one of the best breakfast buffets, nestled in a spectacular, picturesque setting!. If you have only one place to travel to, looking for the experience of a lifetime, this is the spot to chose. You will be guaranteed the most amazing time ever. We cannot wait to return!! A visit to the E.L.E. (Elephant Life Experience) is a MUST!!!

Room Tip: Upper rice terrace pavilion!
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 80Countries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff M, Manager at Four Seasons Resort Chiang Mai, responded to this review, February 7, 2014
Dear 80Countries,

First, I would likt to thank you for choosing to stay with us on one of your many trips around the world. We know there are a lot of places to visit and we are happy that you came to our little tropical valley. I would laos like to thank you for all the kind feedback that you gave us about your stay. It is nice to see that so many staff members were able to make your visit a nice one.

I will also be very happy to pass along your kind comments to Pai, at our Concierge Desk, to let her know how much you enjoyed your time with us.

Thank you again for staying with us and we hope to have you back with us here soon.

All the best,

Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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991 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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English first
New York, New York
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 22, 2014

We spent 3 nights at the Four Seasons in Chiang Mai last winter. The property is gorgeous and feels so peaceful (especially after a few days running around Bangkok). The staff was friendly and helpful, and overall, the service was very good. We stayed in a Lanna Pavillion room, which was spacious, modern, clean and very comfortable. The room also had a substantial outdoor area surrounded by the gardens where we enjoyed room service for dinner one night. We only ate at one of the restaurants - Terraces. The food was good, but not great (that being said, we are spoiled when it comes to food living in nyc). The spa was excellent. Try a thai massage if you are into yoga and/or stretching! We also really enjoyed the cooking class - mmm khao soi (a must try in Chiang Mai). If you decide to do it, make sure you wake up early for the trip to the local market - totally worth it.

The only negative is that as others have mentioned, the hotel is about 30-40 min from town. We woke up early one day and spent the whole day and evening in town (temples, shopping, exploring the night markets, dinner) before heading back. The other two days included a trip to one of the elephant camps (a must-do - we went to Elephant Life Experience, but have heard Patara is also great), a quick stop in Tiger Kingdom (touristy, but pretty incredible to get that close to tigers), and relaxing at the hotel (cooking lesson, pool, spa, etc - the cocktails by the pool are fabulous). It totally worked for us, but it really depends on what you want out of your trip. If you anticipate going to town every day, it doesn't really make sense to stay here... but if you also want some relaxation and don't mind a couple car rides, then its the best place to stay in Chiang Mai.

Stayed February 2013, traveled as a couple
Helpful?
Thank LG1171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff M, Manager at Four Seasons Resort Chiang Mai, responded to this review, February 7, 2014
Dear LG1171,

I wanted to thank you very much for staying with us and giving us this valuable feedback about your stay. I am glad to see that the resort and its peaceful setting was just what you needed after a trip to Bangkok. It is also nice to see that you took part in so many of the activities that are around the Mae Rim area.

I also wanted to thank you for the feedback on things that we can do to improve our future guest stay. It is very important that we do have this information so that we can make adjustments where we need to.

Thank you again and I hope to see you again soon in Chiang Mai.

Jeff
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New York City, New York
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 22, 2014

We visited in Nov. 2013, and had a wonderful experience. It is expensive, but worth the money. The pool areas are awesome. We got to meet the resident water buffalos. Staff were very friendly and accommodating, letting us check-in early and check-out late. We used the bicycles, pool, and steam rooms. All were great.

  • Stayed November 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank LadyLawNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff M, Manager at Four Seasons Resort Chiang Mai, responded to this review, February 7, 2014
Dear LadyLawNYC,

Thank you for staying with us during your trip to Thailand and letting us know about your experience. I am very happy to see that you were able to enjoy so many of the activities that we have around the resort. I do hope that you will be able to return to see us and Tong & Tune (Our Resident Water Buffalos) again in the future.

All the best,

Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 18, 2014 via mobile

During our recent trip to Chiang Mai I decided to treat my partner to a night a the hotel for his 50th birthday. It is truly an oasis. The attention to detail in the design, maintenance, staffing is absolutely first class. On arrival Kwan at reception was so welcoming and gracious (and continued to be during our stay). The dining was exceptional. We attended a buffet Thai dinner - delicious!! Thank you Dee for being so attentive at lunch and dinner. The cocktail party reception was something we have never had at any other hotel! It was an excellent opportunity to meet staff and management and other guests. We really enjoyed walking around the resort - looking at the rice ponds, gardens, art, flowers...our cameras were busy. We were very sad when it was time to leave.
One little criticism - charging extra for high speed internet. It's free everywhere else - even in cheap hotels which this is not. Slow internet is free but it is like dial-up....

Stayed January 2014, traveled as a couple
Helpful?
Thank DeanoVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff M, Manager at Four Seasons Resort Chiang Mai, responded to this review, January 21, 2014
Dear DeanoVancouver,

I wanted to write and thank you very much for staying with us on your recent trip to Chiang Mai. I am happy to see that Kwan & Dee both took very good care of you in both of their respective areas. I hope that you have been able to share all of the great pictures that you took while you were here with all of your friends and family.

I also wanted to thank you for your feedback on the internet in the resort. We are always looking to improve our service in the resort and will be looking into this matter.

I know you brought your partner here for his birthday and we hope to see you back for yours on the next trip to Chiang Mai.

All the best and Happy New Year!

Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 16, 2014

We held our small wedding at this property in November 2013 and from the moment we arrived we felt like we'd died and gone to heaven. The staff, the setting, and the thought that went into every aspect of our stay including the wedding were beyond what we could ever have dreamed of.

The event planning process was easy and they brought to life everything we'd hoped for and more. Our guests were treated like royalty and were all blown away by the spectacular property and the attention to detail of the staff hosting them. It felt like we had the property to ourselves!

We've stayed in luxury hotels all around the world and we've never experienced anything that matched The Four Seasons Chiang Mai.

The location is a pleasant 30-40 minute drive from the town centre, but we found that after we'd used the free shuttle to visit the town once we were happy to just spend the rest of the time taking advantage of the stunning property.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabrielle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff M, Manager at Four Seasons Resort Chiang Mai, responded to this review, January 21, 2014
Dear Gabrielle W,

Congratulations to you both again!! We were so happy to be part of your special day and are all so happy that you really had the time of your life for your wedding day! We appriciate all of your kind comments in your review and hoep that we get to see you on one of your future Anniversary trips soon.

Wishing you a Happy & Health 2014 and all the best from us here in Chiang Mai!

Jeff
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Punta de Mita, Mexico
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 9, 2014

This hotel has a beautiful setting with spacious rooms and quality furniture and linens. The staff called us by name from arrival to departure. We took advantage of their private dinner in the rice barn and it was a fantastic experience. We planned the menu with the chef who assured us that one meal would have absolutely no fish, shellfish, fish oil, or oyster sauce since there was an issue of severe allergies. We had one Asian meal and one Western; both were excellent. The evening ended with us making wishes and releasing lighted lanterns into the dark and starry sky. As we were departing, we were presented with the floral arrangement of over 30 large pink rose buds. A lovely dinner to start off the new year!

Room Tip: Our perception is all the rooms are good.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eli123499443
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff M, Manager at Four Seasons Resort Chiang Mai, responded to this review, January 21, 2014
Dear eli123499443,

Happy New Year to you and your family! Thank you so much for staying with us on your recent trip to Chiang Mai. I am very happy to see that the Chef and team were able to make some very memorable experiences for you while on your visit.

I do hope that you enjoyed the rest of your trip in Thailand and will come back to see us again very soon!

All the best,

Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
Reviewed January 8, 2014

We had the best experience starting from the moment we arrived. There are many things to do and see in Chiang Mai but you never want to leave this resort - it is paradise! The property is gorgeous - you can see the mountains while you're at either of the amazing restaurants or pools. The spa has extremely skilled staff and it smells amazing, with great music and relaxing ambiance. The entire staff is caring and they make it a point to remember your preferences and tastes. As soon as we arrived, KK greeted us very hospitably, Fay and Tree helped us every morning and afternoon with our meals so we could eat before any expeditions outside the property, and it was so nice that JJ sat down with us and walk through potential itineraries around Chiang Mai. Other highlights included a beautiful and spacious room and morning yoga was available right off the lagoon.
This is the best place ever and we would highly recommend it for anyone looking to have a wonderful and relaxing time while being close to exciting excursions around Chiang Mai (elephants, biking, cooking schools, night market, etc).
We hope to return soon.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tdfeldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff M, Manager at Four Seasons Resort Chiang Mai, responded to this review, January 21, 2014
Dear tdfeldman,

I am so pleased to see that you enjoyed your stay with us on your recent trip to Chiang Mai! It is very important to us that you enjoy your vacation and the entire team will be happy to hear that you did. Thank you very much for recognizing so many of our staff members in your comments.

I do hope that we will have the pleasure of having you with us here in the North of Thailand in the not so distance furutre once again.

All the best,

Jeff
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Additional Information about Four Seasons Resort Chiang Mai

Property: Four Seasons Resort Chiang Mai
Address: 502 Moo 1, Mae Rim-Samoeng Old Road, Mae Rim 50180, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Mae Rim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Mae Rim
#1 Romantic Hotel in Mae Rim
#1 Top resorts Hotel in Mae Rim
#1 Luxury Hotel in Mae Rim
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Chiang Mai 5*
Number of rooms: 98
Official Description (provided by the hotel):
Nestling in the majestic Mae Rim Valley, Four Seasons Resort Chiang Mai features refined local Lanna Kingdom culture and contemporary designer-enriched Pavilions with stunning views of terraced rice fields and misty mountains beyond. Minutes from the historic city of Chiang Mai, the resort is a perfect springboard for discovering the Northern region's most glittering heritage sites and colourful contemporary life. Explore the resort's lush tropical grounds to discover intriguing insights into the exotic local flora and fauna. Tick off atmospheric ancestral shrines, rice fields and beloved water buffaloes. Discover local flavours and original cocktails, especially those created by world-renown mixologist Javier de la Muelas. Add another talent to your repertoire at the resort's acclaimed Thai cooking school and feel the world from different perspectives at The Spa. ... more   less 
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Also Known As:
4 Seasons Resort Chiang Mai
Four Seasons Resort Chiang Mai Hotel Mae Rim
Four Seasons Chiang Mai
Four Seasons Thailand
Chiang Mai Four Seasons
Four Seasons Resort Chiang Mai Chiang Mai Province, Thailand

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