This place is an amazing setting. 30-40mins away from Chiang Mai proper.
But I a lot closer to Mae Sa elephant park, tiger kingdom, long neck tribe, and a bunch of out of town activities. Orchid farm is walking distance (note exit through residences parking lot to save a few steps).
Make sure to schedule a few days of resort time. Wed and sat mornings, you can experience rice transplanting. Never thought I'd pay 4seasons rates to plant rice, but it was fun to do it physically. I could spend a few days here without leaving resort grounds.
Jacuzzi and pool in the middle of rice terraces... Enough said.
Service was impeccable, facilities and landscaping provides a relaxing environment. Does not feel like its 16 yrs old at all. Everything is well kept.
Spa definitely deserves the Conde nast top rating.
Gecko club (kids club) is newly renovated, Heather and Apple were great with the little one. Full day of activities, so you can confidently dump the kids off for a relaxing day.
Room service is great considering we needed multiple showers a day to cool off.
The flower arrangements in every building were awesome, fruit plate that gets refilled is a nice touch.
Overall just a wonderful experience!
Tips:
We did not use concierge car service, which was really expensive, but the car I saw was a nice MB E class, maybe that's why it was thb 3000+ per day (per person I think). We took taxi from airport thb 480. Then booked the taxi driver for full day for excursions outside. Thb 1200 +/- 200 depending on how long a day it is. Worked out well for us. Resort does not have shuttle to excursions, but there are multiple shuttles to/for Chiangmai night bazaar area.
Best to get a package with breakfast included. Otherwise the buffet is thb1000+service and tax per person. Nice hot items in the courtyard, and cold items in the dining area. We sat in courtyard first morning not realizing there was much more items inside.
Orchid farm across the street has decent restaurant at very reasonable prices, nice for a change from the resort dining options.
Definitely worth visiting!