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Reviewed June 24, 2014

Spent a week at the resort June 14-21. Excellent facility, superbly maintained, the grounds were immaculate. All of the front desk and concierge staff were congenial, helpful, and made you feel as a special guest. Communicated via email with Aga and again at the resort, and she was wonderful. We chose the five day breakfast package and it turned out to be a bargain. Buffet breakfast had many choices including made to order omelets and eggs. We rented a car which was helpful, though, sometimes nerve wracking driving in the area. We managed to find our way. Only one concern that I had: we are Platinum elite Marriott rewards members and premier destinations club members, but that seemed to be of little importance when requesting well in advance to have a low floor room close to the main pool. Instead, we received a second floor room about as far away from the main pool as possible. Guess it doesn't pay to ask, the room was fine, but certainly not near our request. Otherwise, everything was wonderful and will certainly stay there again, love the Marbella area and the weather.

Room tip: Travelers do not get to choose a room.
Date of stay: June 2014
  • Trip type: Traveled as a couple
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1  Thank dabears11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Marbella Beach Resort, responded to this reviewResponded July 25, 2014

Thank you for your TripAdvisor review! We are happy to hear you both enjoyed your stay at Marriott’s Marbella Beach Resort. Your feedback regarding your room requests as platinum elite members will be shared with our management team at the resort. Thank you again for your review and we look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2014

A great location for Marbella, Puerto Banus and lots of great golf courses.
We have stayed here many times BUT !!!!!!!!
We have noticed that the standard of visitor/guest is dropping. When we first visited, we were impressed with the resort, and it's guests. However, we have noticed that the standard of guest have dropped slightly, as a result we now feel we spend more time observing other guest, than enjoying the resort. I hope you understand what we are trying to say !!!!

Date of stay: June 2014
  • Trip type: Traveled as a couple
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2  Thank Michael M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Marbella Beach Resort, responded to this reviewResponded July 25, 2014

Thank you for your feedback regarding Marriott’s Marbella Beach Resort. We are pleased to hear you enjoyed the location of the resort as well as the golf courses, however we are sorry to learn we did not meet your expectations in regards to our service. Your feedback is very important to us and will be shared with our team and resort management. Thank you again for your review and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2014

This is a gorgeous complex. Stunning gardens which are immaculately maintained. Rooms are fabulous. Great little shop serving freshly baked bread etc. lots of pools and a great spa complex including a gym, pool and dance studio. Good restaurant but limited menu. I would stay here again but I would hire a car next time as it is a little isolated.

Room tip: Two bedroom complex is fab
Date of stay: May 2014
  • Trip type: Traveled as a couple
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2  Thank Chay M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2014

great place for family get away. the pool was very nice plenty of small gazebos and sun lounge chairs. right next to nikki beach. however, to get to the real party place (puerto banus) its about a 25euro taxi ride. and I think people there prefer the ocean club to nikki beach. beautiful beach and wonderful hotel staff. beach bar food wasn't that good but the restaurants and bar food was good, the beach fruit smoothies were the best though and the attendant at beach bar was the best. the grocery store was very convenient and not really that overpriced.

Room tip: Rock of gilbrator has long long lines coming and going be aware.
Date of stay: June 2014
  • Trip type: Traveled with family
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2  Thank Clarabelle917
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Marbella Beach Resort, responded to this reviewResponded July 25, 2014

Thank you for your TripAdvisor review. We are delighted to learn you and your family enjoyed your stay at Marriott’s Marbella Beach Resort. The beach fruit smoothies are indeed the best! Your feedback regarding our food and beverage department is greatly appreciated and will be shared with the appropriate managers. Thank you again for your review and we hope we will see you again on your next trip to Spain!

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Reviewed June 19, 2014

The setting, the décor, the location, the facility, the spaciousness, friendly staff , wonderful food, comfortable beds, the beach, beautiful landscaping, and attention to detail all combine to make this a very special resort!

Date of stay: June 2014
  • Trip type: Traveled as a couple
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    • Service
Thank jnjdougan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Marbella Beach Resort, responded to this reviewResponded July 25, 2014

Thank you for your TripAdvisor review! We are pleased Marriott’s Marbella Beach Resort fulfilled your expectations during your stay and that our amenities helped enhance your overall experience. Your feedback will be shared with our resort management team. Thank you again for your review and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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