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Reviewed June 8, 2019

Highly recommend for a luxury stay in a lovely setting most definitely has a Wow factor arriving to hotel. Staff very helpful and friendly. Will definitely stay again in the near future. Thank you for the brillant experience at Vinicci Seleccion Estrella Del Mar!!

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Vincci Hoteles
Thank Scenic40314058107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VincciHoteles, RR.PP. at Hotel Vincci Seleccion Estrella Del Mar, responded to this reviewResponded June 8, 2019

Dear Scenic40314058107,

We feel very fortunate to have clients like you who take up a little of their time to comment the impressions of their stay with us. That is what makes us move forward and grow in order to offer an even better Vincci experience.

We all feel very proud to know that you really enjoyed an amazing experience in our hotel. Nothing delight us more than a happy guest and willing to come back.

We are already looking forward for your next stay!

Kindest regards,

Nuria Alcaraz
PP.RR. Vincci Selección Estrella del Mar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2019 via mobile

We are two couples (mid 40’s) and stayed 4 nights at this hotel.

It did not disappoint on any level. Everything from check in to check out was perfect. The place is spotless and is absolutely stunning. Rooms are tastefully decorated and spacious, as are the bathrooms.

The grounds are well maintained and there are several terraced pool areas to choose from.

The staff we met could not do enough for you and there was a super lady on the pool bar during our stay who really stood out - efficient and always going the extra mile (apologies to the young lady but we didn’t write down her name).

Drinks and snacks are very reasonable (€4 for a large glass of rose wine, €3-4 for a beer, €10 for a glass of Moët champagne, €5-9 for pasta/salads etc).

It is about 5 minutes walk straight to the beach and there are a couple of beach bars and restaurants around the hotel (try La Scala - very nice, very friendly, great for people watching!)

It’s around €15 in a taxi to Marbella old town and €25 into Peurto Banus.

You will not be disappointed if you book the Vincci.

Date of stay: June 2019
Trip type: Traveled with friends
Thank Jojo583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VincciHoteles, RR.PP. at Hotel Vincci Seleccion Estrella Del Mar, responded to this reviewResponded June 11, 2019

Dear Jojo583,

We would like to express our gratitude for taking some minutes of your valuable time to share with us your experience regarding your recent stay at Vincci Selección Estrella del Mar.

We would like to express our sincere gratitude for your compliments which are very appreciated because they increase our motivation.

We are so glad to know that your stay was fantastic and that you enjoyed our facilities, rooms and food and beverage service.

Besides, it is such a big pleasure for us to share your kind review with all our team, because it is very important for us to know how guests like you enjoy our hotel facilities and services. Our entire team will feel grateful for your kind words about the attention and services provided.

We are looking forward to welcoming you back again at Vincci!

Kindest regards,

Nuria Alcaraz
PP.RR. Vincci Selección Estrella del Mar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2019

Had a large family room with an upstairs bedroom and downstairs living area. Staff were all very nice and friendly. The place is very clean. Four pools meant no crowding. Access to the beach club was included in our room. This was very nice and really added value. Breakfast buffet was good. Lunch at the pool is just okay, but much better at the beach club. Supper was really not good. We tried both the buffet and the dinning. The restaurant was unacceptable. The hotel is somewhat isolated making car rental almost a requirement.
Overall good experience and recommended for someone looking for a child friendly beach holiday.

Room tip: Pool facing rooms on ground level allow for watching evening entertainment from your patio.
Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank 462lux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VincciHoteles, RR.PP. at Hotel Vincci Seleccion Estrella Del Mar, responded to this reviewResponded June 9, 2019

Dear 462lux,

Thank you so much for your visit as well as for sharing this detailed review of your stay with us.

It is great to hear you had a nice time with your family and thank you for highlighting our rooms, friendly staff, great pools as well as our Beach Club.

However, we deeply regret if your stay with us was not up to your expectations due to our gastronomic offer. You can rest assured that your comment will be shared with the corresponding department in order to detect any area of improvement in this aspect, since we believe that our guests’ opinion is the most important tool for our daily amelioration.

We hope to have the opportunity to welcome you back again and offer you this time the real Vincci experience we like delivering and you deserve.

Sincerely,

Nuria Alcaraz
PP.RR. Vincci Selección Estrella del Mar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2019

We recently spent a week at this fabulous stylish hotel. The location is idyllic. The staff were friendly and efficient and the food was delicious. A beautiful and relaxing environment, we hope to return in the autumn.
Marianp

Room tip: Rooms are great.we stayed in a room with mountain beautiful views but you would be aware of the motorway.
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Relax699705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VincciHoteles, RR.PP. at Hotel Vincci Seleccion Estrella Del Mar, responded to this reviewResponded June 8, 2019

Dear Relax699705,

On behalf of our whole team we thank you for your stay and for taking the time to share this review on Tripadvisor.

Thanks a lot for mentioning our idyllic location, delicious food and friendly staff. There is nothing more rewarding than knowing that you enjoyed a great experience with us.

We would be awaiting for your next visit and if you need anything, please do not hesitate to contact us in advance so that we could make your next stay even better!

Kindest regards,

Nuria Alcaraz
PP.RR. Vincci Selección Estrella del Mar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2019

Brilliant hotel and stay - Genuinely warm welcome and tour then a complimentary drink while our room was readied ( we had arrived early ) Great guest rooms good size and real quality fittings. Choice of 3 pools with waiter service good food breakfast lunch and evening. The Beach club is a superb facility and you can charge drinks and meals to your room - we've stayed before and will again

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Vincci Hoteles
Thank peter h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VincciHoteles, RR.PP. at Hotel Vincci Seleccion Estrella Del Mar, responded to this reviewResponded June 8, 2019

Dear peter h,

Many thanks for your stay and for this lovely review. It is a real pleasure to know that everything was right during your stay and you enjoyed every single thing about our hotel.

We are delighted to have read this as it is our main aim that you enjoy to the most your visit to Marbella. All the staff appreciate your kind words because nothing makes us happier than a truly happy guest.

We cannot wait to welcome you back again for another Vincci experience!

Kindest regards,

Nuria Alcaraz
PP.RR. Vincci Selección Estrella del Mar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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