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“a special treat from a special friend” 4 of 5 bubbles
Review of DoubleTree by Hilton Bristol South - Cadbury House

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DoubleTree by Hilton Bristol South - Cadbury House
Ranked #1 of 1 Hotels in Congresbury
London, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“a special treat from a special friend”
4 of 5 bubbles Reviewed December 14, 2013

spent 2 nihts her on 10th December, what a wonderful retreat from it all. Only thing check were you are going as i put Double tree hilton in sat nav and ended up at wrong place there are 4 in Bristol.....Staff where more than helpful, room was very comfortable, had to hunt for hair dryer but got their in the end .
I was treated to a marvellous meal in the Pierre white restaurant, excellent and the belly pork was to die for, they even provided apple applesauce when asked. They do a wonderful Mulled Cider

  • Stayed December 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank franki1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (388)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
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English first
Weston super Mare, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed December 13, 2013

20 of us booked for our Christmas dinner. The pate was pre-packed. Not something I was expecting for a Pierre White dinning experience. The green salad leaf on my plate was limp and withering. The main meal was pre-packed turkey, not freshly cooked. The same for the potatoes. We had enough vegetables for one piece of parsnip each and one small spoonful of cabbage. The desert was profiteroles which was, again, not freshly made. At no point were we asked if we would like more vegetables or if everything was satisfactory. For the cost of the meal I was appalled and will not be going there again.

  • Stayed December 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Service
Helpful?
Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed December 9, 2013 via mobile

We stayed in Double Tree by Hilton for 4 nights. The area is very quiet in the countryside, hotel is well looked after, large grounds and ample parking. The rooms are spacious and clean and the reception staff are pleasant and welcomed us with a warm cookie. We had dinner at the Marco Pierre White restaurant in the hotel, this is actually the same room that is used for breakfast! The service was adequate, long wait for food but good quality dinner although overpriced for what it is. There is a spa and gym/swimming facilities outside of the hotel. We had booked spa treatments, more expensive that other good spas. The swimming pool was busy but has sauna/steam room and jacuzzi. The location is excellent, nearby to getting to bath, Bristol and Weston Super Mare.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank 11_S_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Talbot, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 9, 2013

Great hotel, with good facilities and great service. Highlight was the Marco Pierre White steakhouse... Disappointed with the noise housekeeping made outside our room in the morning, which woke my partner and I well before we intended on waking. But, an excellent stay other than that one minor issue.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Anthony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed December 8, 2013 via mobile

Had high expectations of our night away and we were left a little disappointed. Welcome from reception was muted and we got our cookies which were amazing. Our room was contemporary, which is fine but for a room in the loft space it made it cave like. Very dark even with lights on and we had only a small window so little natural light. The room was clean'ish, there was a dinner plate sized wet patch on the carpet, dust on the windowsill and cobwebs in the shower room. We attempted to book a table at the Marco Pierre-White restaurant and were initially told it was fully booked but they would call our room if a table became free. A few hours later was tried again to book a table a after much confusion between four members of staff, a table was booked for us. Dinner itself, well the food was excellent and portion sizes good but it was only what you would expect from a Hilton restaurant. Which wouldn't be a bad thing if we weren't paying Pierre-White prices. Waiting staff were variable in quality, some good, some indifferent, some scruffy, like the waitress with her blouse untucked all he time so you could see the tattoo on her lower back / upper buttocks. Breakfast was poor, the bacon was like cardboard, fried eggs had hard yolks, and the coffee was from a self-service machine and was poor. The pool was good and clean, although not that warm. Overall, they seem to have gone for style over substance. Given that it's Hilton the whole experience was average.

Stayed December 2013, traveled as a couple
Helpful?
Thank Da4orce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Draycott, null, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 7, 2013

We came here for a break and it was a very good experience.
The restaurant menu is extensive and caters for all tastes - the food was gorgeous and breakfast was equally diverse and tasty.

Brilliant wine menu too, however the drink prices are absolutely through the roof - £6 a pint - but if you're treating yourself you won't worry.

The rooms are very modern, clean and tastefully decorated. We were provided with so many options for room service it was great - so nice to have an immaculately clean room too!

The only two criticisms I have is the poor signposting in the hotel - the endless corridors are like a maze and really unclear, but you can't help the way it's built I suppose.
Also the housekeepers were so noisy it woke us up - I don't expect silent workers but it was ridiculous - we did mention it on the way out and they apologised and said others from our corridor said the same.

The staff cannot do enough for you - everyone from the doorman to waiters and porters are fantastically polite and helpful - normally there's always one but this team is faultless.

Overall a wonderfully romantic overnight stay. Would love to go again.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cassie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed December 4, 2013

Stayed there for a night on my way to Exeter and simply loved it.
Pros:
1. Very very clean room and the hotel in general
2. Beautifully location and a lot of space.
3. Very friendly staff, probably the most friendly I have come across for years. The lady at the front desk was a trainee and even her performance was well above the average.
4. Great breakfast
5. Very well equiped room.

Cons:
1. I didn't get any Hilton reward points but thats not really the hotels fault and more of a Hilton reward policy.
2. No welcome cookie unlike some other Double Tree hotels in UK.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Traveler659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Bristol South - Cadbury House

Property: DoubleTree by Hilton Bristol South - Cadbury House
Address: Cadbury House Frost Hill, Congresbury BS49 5AD, England
Phone Number:
Location: United Kingdom > England > Somerset > Congresbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Congresbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Bristol South - Cadbury House 4*
Number of rooms: 132
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton – Cadbury House, the South West’s newest four Star 132 Bedroom contemporary boutique Hotel & Spa. Cadbury House is a stunning venue set within rolling English countryside, making it the ideal backdrop for your Wedding, Private Party, Business Event, Spa Break or Dining Experience. Cadbury House is in a convenient location and is only minutes away, from the M5 motorway, Bristol airport and Bristol City Centre. ... more   less 
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Also Known As:
Doubletree By Hilton Bristol South - Cadbury House Hotel Congresbury
Cadbury Hotel Health

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