I travelled with my sister and our young children.We found the rooms and beds very comfortable, but the foldout sofa bed not comfortable at all. The view over to the Bristol channel was lovely, and the atmosphere quiet. The staff were friendly, but at a certain point int he evening one of our children started running a high temperature, so I asked the front desk for a thermometer. The receptionist couldn't understand me, being, I think, Polish (?) though eh was clearly making a big effort. Finally when I located another member of staff to ask, she looked both vague and panicked, and finally admitted that they didn't have one. No offer to call a doctor, or help in any way - just a kind of shrug.
But the worst part of the stay was the restaurant. Terribly overpriced, bad quality and spectacularly slow. The children had finished their bangers and mash (inexplicable reliance on mashed potatoes on the menu), 45 minutes before the adults got their food. And this was after our very kind waitress had gone to check on the progress of our meals three times. No use having an efficient, friendly front of house if the kitchen is badly run. And, please...please, stop making diners pay for bread rolls.
- Official Description (provided by the hotel):
- Welcome to DoubleTree by Hilton – Cadbury House, the South West’s newest four Star 132 Bedroom contemporary boutique Hotel & Spa. Cadbury House is a stunning venue set within rolling English countryside, making it the ideal backdrop for your Wedding, Private Party, Business Event, Spa Break or Dining Experience. Cadbury House is in a convenient location and is only minutes away, from the M5 motorway, Bristol airport and Bristol City Centre. ... more less
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- Also Known As:
- Doubletree By Hilton Bristol South - Cadbury House Hotel Congresbury
- Cadbury Hotel Health