We visited this restaurant on an extremely quiet Sunday afternoon. There was little to none of a welcome, we found our way to the bar where the staff struggled to even acknowledge us. A staff member sat us down eventually and took our drinks order without explaining the protocall of the food or offering menus. The carvery was extremely dry and unsatisfactory, on return to the table our drinks were brought over and spilt over one of our party who graciously helped the waitress to clean it up. Understandably this is an accident but there was no compensation or acknowledgment of an entire drink actually spilt on her and her food. In an attempt to enjoy the meal we then found hairs in the food and an end bill of £75 with nothing taken off. To say we are dissatisfied is an understatement.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.