Seriously, the only downside to Bunga Raya resort are the sandflies! Everyone in the family were bitten despite using a deet based insect repellant. Wifi is available only in the restaurant area but if that wasn’t so, my kids would have stayed more in their rooms instead. Price of food seems to be more expensive than their Sister resort, Gayana Marine, but seemed more varied for western food.More
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I have lived in Asia for over 3 years and have yet to find somewhere to top Bunga Raya.
I have read some of the reviews about the food not being of good quality for the price.. In my opinion, the logistics of getting the food over to the island along with the service and quality of the food makes it more than reasonable.
The staff were amazing, I would like to be able to mention names but there isn't one member of staff that didn't go out their way to make our stay as comfortable as possible.
The location and accommodation is incredible!
similar to something you expect to see in a magazine, there is honestly not one negative thing I can say about the resort....the attention to detail is impeccable.
Thank you again for making our stay so wonderful and I look forward to meeting you all again.
Dear Ollieg92,
Greetings from all of us at Echoresorts.
Thank you very much for these really great words about the resort.
We are indeed very glad that you perfectly enjoyed our resort and services, having one of your best experience in Asia.
...Shall we need a lawyer we will call you!
Looking forward to welcoming you back during one of your breaks.
Kind regards
After our 2 week trip thru Borneo this island beach resort off the coast of Kota Kinabalu was just what we needed. Drinks at the pool, excellent spa, beach toys and snorkeling. Plus an excellent restaurant and great happy hour bar. Our cabins were spacious and well appointed. Air conditioned room. Ours was right on the beach and had its own little cool water pool. 15 minutes boat ride back to the Borneo mainland and 10 to airport. Great way to close out our Borneo journey.
Dear Ribasga,
Greeting from all of us at Echoresorts.
We are really delighted to read that your relaxing experience at Bungaraya was up to your expectation after your journey to Borneo. Indeed the relaxing atmosphere of our resort is always very much appreciated after a sometime exhausting trip around the country looking after Oran Outan, mini elephant and aligators...Our resorts located within a national park also offers some unexpected wildlife and we are glad that you had time to fully relax enjoying our SPA.
Shall you wish to come back we will be there and we will be happy to give you another warm welcome.
Kind regards from Borneo
If there’s a heaven then it must look like Bunga Raya Island resort I suppose. It’s a resort with a lovely private beach and spacious villas built on a hill next to the beach. All comfort is present at this resort. If the weather is good then the snorkeling is fabulous so is the relaxing at the infinity pool. Ofcourse the price for staying here isn’t cheap but you should give yourself this gift by staying here for a couple nights. The staff is most friendly, the villas are clean and very comfortable and the food is just great. We love this place a lot! One tip: don’t forget your repellant, because lots of bugs found this little piece of paradise as well :-)
Dear 54janwillemg,
Greeting from all of us at Echoresorts.
Thank you very much for your excellent review and score.
We are very happy to read your words saying that our resort is a "Paradise" and above all that you enjoyed your whole stay, from the room to the infinity pool and the food. This kind of review is always shared with the team and when it is enthusiastic like this it is a great motivating tool towards all employees. Therefore we are very thankful to you.
With regards to the little bugs please note that in the room mini bar we offer our guests a complimentary anti-bug spray and that it could be refilled all along the guest stay. Also please note that when weather permits we proceed to a resort fogging every Saturday evening.
Now that you found your paradise on earth we look forward to welcoming you back in the closest future!
Kind regards from Borneo,
When in a hotel the quality of the service accommodation and food is obviously of prime importance but if an event occurs that shocks and disturbs you then these matters fade into insignificance. The staff were wonderful, attentive and friendly, the room was comfortable even if it would benefit from a refurb. The food was well cooked and presented. The beach was pristine, the sea clear and clean. The pool area was superb. The free first evening cocktail was much appreciated. The evening mosquito patrol was very efficient. The spa facilities were wonderful. The canopy walkway presented a unique view of the island. However when you open a wardrobe drawer and are confronted with a large brown rat these plus points are soon forgotten. To be fair the matter was dealt with speedily and efficiently. Within ten minutes a member of staff was present with traps and poison. The ready availability of these items suggests that the rat problem was not a one off incident. We saw evidence of rats in the undergrowth and one other family asked to be moved as there were rat droppings on the bed linen. I cannot therefore recommend the hotel to others and would not wish to stay there again unless I was completely satisfied that the problem was solved. It is a great pity that this stay in a real Robinson Crusoe island was spoiled by this occurrence.
Dear AlanJ677.
Greetings from all of us at Echoresorts.
We are still very sad that you had a visit of a shrew in your room and we would like to deeply apologize.
Our guest feedback is very important to us since it usually highlights some weakness and give us opportunities of improvement. In this way your feedback will help us to raise our quality of service and we would like to thank you for the time you took in posting your comment on Tripadvisor. .
You can be sure that if we solved the problem fast, it is just because we run a system in place to take any guest request very seriously, addressing it in less than 10 minutes. Definitely this is the kind of service we aim to deliver to our guests and such invaders are not common even if our location on a National Park, within the rain forest makes us as the invaders on a wildlife territory. Indeed our guests usually enjoy watching Macac monkeys, Hornbills, Monitor Lizards, Wild boars. The Beach and its crystal waters, the Flora and the Fauna are our main asset, however we do not aim to receive any shrew visit in our guest rooms.
Also after the incident you were offered to move to another villa and you agreed.
In the meantime we place several trap (that we usually use in our storage rooms) all around the room. Our pest control provider was also informed and came the next day.
Your case was very seriously taking into account so that other guests coming in do not face the same poor experience.
We do understand that this unexpected visitor jeopardized your perception of the resort and shall you wish to come back please contact me directly I will take special care of your reservation and stay.
Best regards
Stayed here for four nights after a hectic but wonderful trip to the rainforests. This place is heaven, our lodge was beautiful and you even get Sarongs and water bottles and a beautiful hand written letter from the manager welcoming you to the resort! We had a 6 o clock alarm call with the Macacques running over the roof and balcony 😀 the staff are so friendly and helpful. Had amazing massage from Tina in the Spa. And the food was first class,
Dear Susan,
Greetings from all of us at Echoresorts,
Thank you so much for having taken some of your precious time to write such a nice comment.
Indeed our location in the rain-forest sometime brings unexpected guests over the villas terrace and most of the time this gift of Nature is well appreciated. We are very glad to read that you enjoyed the experience so as the magic hands of our therapist Tina and we hope to welcome you back in one of our 3 resorts in the nearest future.
Kind and sunny regards from Borneo
