After travelling over 15 hours from Australia to arrive to what Expedia advertised as a ‘5 star resort’. We discovered the following:
• We booked for 4 people but were only provided with 3 beds. Then had to make 3 attempts to communicate to staff to have another bed available.
• The rooms are no way near close to a 5 star standard.
• There are only 2 parties staying here at the resort and we are one of them, it is deserted. Hence your last minute message Expedia used - ‘book now last room left’ was mis leading.
• Finally, the biggest issue is that the resort looks like a rubbish tip. The beaches are filthy, disgusting and un-swimmable. There are piles of junk in various places around the resort (including directly in front of our own bungalow). Snorkelling would not be possible as the water is not clear. The rubbish is everywhere and quite unbelievable.More
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