We stayed here a week as a stopover on the way to Sydney. The resort is in a splendid location rivalling the Maldives, on a par with Zanzibar and has a remote feel like Madagascar. At these five star prices you expect five star service. The food is massively overpriced and when it arrives which in our experience could be anything up to 45 minutes after ordering, the portions were small. Generally we had to chase the staff for everything including the bill, twice we eventually just left the table having not signed off the bill as we couldn't get anyone's attention !
Organisation in the restaurant is poor. One day three different waiters asked if you wanted coffee the next day you couldn't get the attention of a waiter (this happened on several occasions and in both restaurants). Often a waiter would forget that you had requested something and you would have to chase them for milk or water, or after 20 minutes a different waiter would cone to the table and ask to confirm what had been ordered. All of this with a lovely smile.
The person who wrote 5 star location, 4 star room, 3 star service and two star food got it sabsolutely pot on.
We are both certified divers and had looked forward to diving here. Suffice to say after one dive we decided the organisation in the restaurant was better than on the dive boat and decided one dive was enough.
- Official Description (provided by the hotel):
- As sensual and exotic as the hibiscus flower that bears its name, Bunga Raya Island Resort is a luxurious jewel set on a coral reef island just off the coast of Borneo. A secluded island hideaway of 47 timbered villas, the resort is framed by white sand beach and virgin jungle. Hillside villas reflect the simplicity of the Borneo architectural style. A hilltop spa blends the finest Traditional Asian and Western treatments using restorative powers of indigenous plants and oils. ... more less
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- Also Known As:
- Bunga Raya Island Resort And Spa
- Bunga Raya Island Hotel Kota Kinabalu
- Bunga Raya Island Resort & Spa Malaysia/Pulau Gaya