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“Outstandingly Average”
Review of The Manor Hotel

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The Manor Hotel
Ranked #2 of 2 Hotels in Datchet
Reviewed January 15, 2013

There is a vast difference from what this hotel is portraying on its web site and advertising literature to the reality of what is on offer.

Nothing was really bad, but nothing could really be commended. Could be a great hotel if the management concentrated on attention to detail and cleanliness. Extremely average.

One plus point, the restaurant staff were charming and attentive.

Will not be returning.

Room Tip: Our room was in the Koala House which is away from the main hotel. Train noise as it is next to the...
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  • Stayed: January 2013, traveled as a couple
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1  Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan P, Guest Relations Manager at The Manor Hotel, responded to this reviewResponded March 13, 2013

Hello Andy M, thank you for your comments regarding your visit to the Manor Hotel. I am sorry to hear that you did not have a pleasant stay at the Manor Hotel & I would like to discuss your comments in more detail. If you could contact me at your earliest convenience on 01753 543442 I would appreciate it. Kind regards, Megan, Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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380 - 386 of 406 reviews

Reviewed January 2, 2013

We were able to have an early check in, the staff were helpful and friendly. However our room was near the Central heating system Rm 223. It was noisy in the day, but at night kicked in every 10 mins or so keeping my mother awake all night. We complained about it the following morning as we checked out and were told that the manager would give us a call at home. That never happened.

Room Tip: Ask to be away from the central heating system.
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  • Stayed: December 2012, traveled with family
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Thank 777Gail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan P, Guest Relations Manager at The Manor Hotel, responded to this reviewResponded March 13, 2013

Hello 777Gail, thank you for your comments regarding your visit to the Manor Hotel. I am sorry that you did not have a comfortable stay in room 223 & I would very much like to discuss your comments in more detail. If you could contact me at your earliest convenience on 01753 543442 I would appreciate it. Kind regards, Megan, Guest Relations

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Reviewed January 1, 2013

10 of us booked 5 rooms for New year's eve and had an excellent time. the staff were friendly and nothing was too much trouble. the rooms were lovely and clean the food was great and the bar very reasonably priced very pretty hotel right in datchet on the green right next to station so only 3 mins from Windsor and free parking too.

  • Stayed: December 2012
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1  Thank mk3cortina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan P, Public Relations Manager at The Manor Hotel, responded to this reviewResponded March 13, 2013

Hello mk3cortina, thank you for your kind comments regarding your New Year's Eve event at the Manor Hotel. I am glad to hear you had an enjoyable visit & we hope to welcome you back in the future! Kind regards, Megan, Guest Relations

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Reviewed December 26, 2012

We had never eaten out before for Xmas day dinner and decide to try it this year, We picked this hotel/restaurant for proximity as we were working ourselves until 2pm. I cannot fault the food, service or value for money that we received. It was good value at £69.95 pp for 3 courses plus mince pies and coffee. We even requested extra vegetables as they were so nice and it was not a problem. There was a welcome drink available and a box of chocs on the table with a personalised card. All in all a very pleasant experience.

  • Stayed: December 2012, traveled with family
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Thank JJPWindsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2012

We booked a Christmas party with friends and the hotel did step up to help us at short notice .It is never easy to cater for large numbers. However the food was terrible and service erratic so I am afraid we won't be back.



  • Stayed: December 2012
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1  Thank CamillaW1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

I booked afternoon tea to celebrate my birthday, as there was a large group of 12 and it being so close to christmas I wanted to pre-book somewhere and had to pay it all upfront.
Seemed to be some confusions with the booking and emails going back and forth.
We arrived and were in our own separate room away from the main eating area. Atmosphere lacking. 2round tables set up at either side of the room, they obviously hadn't thought we'd come out as a group for a reason! We pushed the tables together.
Given our champagne but 2 glasses missing so had to call them back (which wasn't easy as we were in a separate room).
Asked them if they could play some music through due to lack of atmos which didn't happen.
Requested highchairs for 2 children when booking and day before and it stated on booking form but we had to ask them and 15 mins later they arrived.
Afternoon tea I could have done better myself in 5 minutes flat. The 'sweet treats' was just carrot cake. The 'selection on finger sandwiches' were very basic and lacked any desire. Scones were nice.
Tea and coffee came in big canisters, no little tea pots and no service whatsoever. All the food and drink was just left on a table in the corner.
£180 I expected a little more-just a few changes and the experience would have been a lot better. Its not rocket science.
I don't recommend going here for afternoon tea and if that reflects on anything else in the hotel I wouldn't bother.

  • Stayed: December 2012
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2  Thank Aust_n_Dred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2012

Very disappointing stay. Room was very small for a double, smaller than a standard double. Had dinner in hotel were promised a free bottle of wine with a three course meal. Had two courses and could not stomach another course. Risotto was disgusting, egg was hard, should have been runny, risotto was tasteless, lots of it, but left majority. Did mention to the waiter that it was not good. Heard shouting from the kitchen but no apology and still charged for it. (I later complained and had the money for this course refunded.)

Asked Reception if we did in deed have a double room and they moved us. Why not upgrade people when they arrive. It makes good business sense, and would have saved them changing and cleaning two rooms!

Could be a goldmine but need to improve big time. Prime location, very little immediate competition and some great staff, undermined by the bad!

Room Tip: Unfortunately you need to complain to get a decent room!
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  • Stayed: November 2012, traveled as a couple
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Thank MariaW7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Manor Hotel

Address: Village Green, Datchet SL3 9EA, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Datchet
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Datchet
Price Range: $86 - $1,125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manor Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
The Manor Hotel is situated overlooking the village green & near to the banks of the River Thames.It is within easy access to the M4, M25 & Heathrow airport is 15 minutes drive away.The Manor is 5 minutes from Windsor town centre & the Windsor Castle & is easily accessible to London via the train.The hotel has 54 bedrooms of varying size & 4 function rooms available to use for conferences, parties, weddings or meetings. ... more   less 
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Also Known As:
Manor Hotel Datchet

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