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“Keep Out!”

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The Atrium Apartments
Ranked #5 of 13 Hotels in Mount Maunganui
Whitianga, New Zealand
Level Contributor
127 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Keep Out!”
Reviewed October 25, 2012

My husband stayed at this Apartment complex in Room 100 during a long work contract, paid by the Company that contracted him. Very, very small, very cold and dated. It had unwelcome guests including ants PLUS my husband came home on a weekend and while he was at home the owner let himself in the apartment and turned off all of the appliances! Very icky behavior. Needless to say he moved out immediately to another property. If you are an owner, never, ever betray your customers privacy. Occasionally I would visit him at the apartment and the female in the office was very rude and not helpful at all, attitude is everything and customer service has to be a priority. The location of the apartment is central and convenient.

Room Tip: If you're looking for a view then this is not the complex, however if you want a place that is c...
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank dive_revive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
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    21
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    13
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Auckland
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 26, 2012

Stayed in late August in a two bedroom apartment. apartments were compact but very clean, well laid out and were much nicer than we expected for the price. there even were electric blankets, washing powder and dishwasher powder which we didn't expect. the spa and pool were beautiful and clean, the apartment spotless and the gentleman on reception was very friendly at all times.

The location was a 2 min walk to the beach and hot pools and the mount walk and a short very flat walk to the shops which my 5 five year old managed with no complaints. nice playground nearby also
.

would definitely consider if staying in the mount again

Room Tip: We were in 403 which had no clear view but was very nice and modern
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jasper027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level Contributor
105 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed August 20, 2012

In a perfect location...just a few minutes walk to the centre of Mount Maunganui. The 2 bedroom apartment we had was modern, clean and quite roomy with a glorious view of Tauranga harbour. The beds were extremely comfortable and the bathroom and kitchen were perfect.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank RobynR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 6, 2012

Managed to get a good deal for a 3 night weekend stay in a 2 bedroom apartment and really enjoyed it. Even cosy in winter with plenty of heaters. Wonderful views over the harbour with lots of container ships to watch go by. Decent sized apartment with 2 bathrooms, great showers, reasonable furnishings. Quiet postion. One free parking space although our one was a bit tight to manouvre into. Small deck so wouldn't be suitable for outdoor meals, just space for 2 people. Close to walk to beaches on both sides of harbour, very close to walk around the Mt, very close to Mt shops. Really enjoyed our break away and considering it was with 2 very fussy elderly ladies who found little to complain about, I was very surprised.

Room Tip: Try for a high room (floors 4 or 5) on either end of the building, not on the sides which have limit...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kiwitravell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waikato
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 14, 2012

Sadly this was the worst experience I have ever had staying at any motel, hotel or apartment. The staff were incredibly rude and offensive. The location is perfect, however I cannot recommend a stay there at all.
The apartment we stayed in was poorly cleaned - lipstick on glasses, dirty showers a pile of cigarettes in the ashtray & dirty cutlery.
The pool was absolutely freezing. Somehow it managed to be colder than the ocean? And the spa temperature was what I would expect the pool to be. All this could be overlooked but the staffs attitude left me nothing short of speechless.

  • Stayed November 2011, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Nicadeemus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mount Maunganui hotels

Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 6, 2012

Was excited to be getting away for a quick break but very dissapointed by the Atrium. Poor service and staff (we also had dealings with a young girl slumped behind the desk. Similar to another review by Kevin W), room wasn't fully cleaned, the place was noisy with foreigners partying at all hours of the night. Our two young kids had trouble sleeping with all the noise. The location was good (probably the only good thing we can say about this place). Will not be going back

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Alex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 6, 2012

Gotta love Mount Maunganui! The Surfers Paradise of NZ with a good supply of self-contained apartement style accommodation, a fabulous beach and ocean-front boardwalk. Oh, Mauao is pretty impressive too. We stayed over the June long weekend. Apartment 104 was booked through bookabach.co.nz for a slightly better deal. We were sent extensive instructions on keeping the unit clean and tidy but the up side was that everything was clean and in good working order. This was a comfortable place to stay and the kitchen was well-stocked with utensils. There was a bit of rain during our stay and we did find the space tight with 2 small children to entertain but an escape to the hot pools with the discount voucher provided by the office was much enjoyed by all. On Monday morning we were all very pleased to make it to the top of Mount Maunganui for the glorious views over the harbour and surrounding coast. We found the firetrail was more child friendly than the pathway closest to Main Beach which had narrow steps.

Stayed June 2012, traveled with family
Helpful?
Thank ozgirlinnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Atrium Apartments

Property: The Atrium Apartments
Address: 23 Maunganui Road, Mount Maunganui, Tauranga 3116, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Tauranga > Mount Maunganui
Amenities:
Kitchenette
Hotel Style:
Ranked #5 of 13 Hotels in Mount Maunganui
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Atrium Apartments 3.5*
Number of rooms: 41
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Also Known As:
The Atrium Apartments Hotel Mount Maunganui

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