I visited Jollydays for the first time 2 years ago and we had a blast and we stayed again at the weekend, this time with friends in tow. Although I work in hospitality and take all reviews with a pinch of salt, I'll be honest I was still concerned by some of the reviews on this site and worried that it had lost it's magic. The weather wasn't great, very wet, but the camp was even better than I remembered and I am at a loss as to some of the appalling reviews? Staff are lovely, incredibly helpful and everything was very clean and well maintained. We ordered a supper pot on Saturday (ham in cider - yum!) and it was delicious, I really enjoyed not having to cook - real luxury.
I work for a luxury hotel group and have to deal with internet reviews on a daily basis and we have seen a huge rise in the last year in review trolls, often with a vendetta, often writing multiple reviews. This can be incredibly damaging and I have no idea why anybody wants to do this, especially when the information they're giving is just plain wrong!!
Jollydays isn't a hotel and it doesn't pretend to be, it's a camp in the middle of the woods and from what I can see their website makes this abundantly clear. If you visit in the cooler months it will be dark and it will be cold (the stove is fab and it isn't central heating so it's chilly when it goes out) and it will get damp on a morning. If you are thinking about glamping then have realistic expectations and if something isn't to your standard flag it up straight away! I'm sick of reading reviews where people said they didn't mention anything at the time but feel the need to trash a business afterwards - in my experience a bad review often follows a request for money back being refused!
What the team at Jollydays have created is something incredibly special, and the visitor book makes for great reading - guests don't just like this place they are utterly passionate about it! It's a pity businesses aren't allowed to quote from their guest books in their defence! I know how hard it is to motivate people who have had a good time to write a review, we usually only hear from the moaners. However after 20 years in hospitality I am ashamed to say I have never written a review, this is my first ever but I feel so strongly about the way review sites are going that I'm determined it won't be the last!
So keep up the great work Jollydays and don't let the trolls grind you down! I'm off to book again - this time I'm taking the kids for half term - I can;t imagine anything better than Halloween in the woods!
- Official Description (provided by the hotel):
- “Britain’s finest camping experience” Janey Lee Grace, Radio 2 DJ and Best Selling Author This multi award-winning camp was set up by design couple Carolyn and Christian Van Outersterp who had previously masterminded London’s stylish restaurant bar and discreet celebrity hang out CVO Firevault.Jollydays Luxury Camping is the culmination of the Van Outersterp’s 15-year dream to combine a love of camping and chic hotels – it’s an extension of their simplified lifestyle – beautiful surroundings, great food and socialising around a roaring log fire.For the kids it’s heaven on earth (even those addicted to their Playstations).“Fantastic, brilliant… I feel like the favourite son of a Bedouin prince – it’s amazing”. Alexander Armstrong, Comedian and TV Presenter.This is a unique British Camp with a lovely communal feel – a tea tent and campfire are at its heart and the camp appeals to families, couples and groups.The Deluxe Lodges are particularly superb, they have huge wood burners, 4 poster beds, fridges, roll top baths, loos, fully equipped kitchen and an outside dining area.Jollydays is ideally situated close to York (less than 2 hours from Kings Cross), close to the Yorkshire Wolds, an area of Outstanding Natural Beauty and the Moors National Park. ... more less
- Also Known As:
- Jollydays Luxury Camping Hotel Scrayingham