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“Great location new hotel amongst few others”

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Seda Bonifacio Global City
Ranked #3 of 5 Hotels in Taguig City
Certificate of Excellence
Reviewed July 3, 2014

Location: This is hard to beat as it is next to an open mall with shops and restaurants. Super convenient if intention is to be around the shops. Also super convenient if one's business is around the Global City Bonifacio area as it sure beats having to endure long taxi rides in frequently jammed traffic.

Room Facilities and Amenities: This is as good as and better than many 5-star hotels I previously stayed before. Modern layout and spacious. And bright. What stands out is that the Seda Hotel is new, much newer than some hotels here in Manila (Makati and QC) which look tired, old and dark.

The gym is adequate but in a room slightly larger than the size of a normal hotel room. But it is hardly populated so it does not feel crowded.

The Negatives:
* The breakfast area is somewhat small. Compared to the breakfast spreads at The Shangri-la Makati or Manila Peninsula, the selection available at The Seda is minuscule.

* The Room Service selection is pathetic. Does not deserve a mention.

* The house-keeping service is poor. Some thing is always forgotten to be replaced. I got tired of reminding them. Maybe it's inexperience. Maybe it's apathy towards providing top services.

* The wifi service is terribly patchy. Comes on and off. Like their hot water - it's hot then very hot.


Bottom-line: Would I return to this hotel? Of course. But that's because of a lack of better hotels in the vicinity. (Like the saying: The one-eye man is king in the land of the blind). But with more hotels coming up soon, I look forward to staying in proper 5-star full services hotels. Maybe then, The Seda would improve even more as it has to compete better. I hope.

Stayed: July 2014, traveled on business
3  Thank Duke_Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SedaBGC, Public Relations Manager at Seda Bonifacio Global City, responded to this reviewResponded July 6, 2014

Thank you for your review. We are glad that you like our modern design and general hotel environment. All Seda hotels are located close to major businesses and commercial establishments for the convenience of our guests, whether their visit is for business or leisure. As our hotel was built as a medium-size property with only 179 rooms, our facilities and amenities are designed accordingly. Our room service menu follows global trends inclined towards casual dining. It offers a list of basic items, with the added advantage of being served in eco-friendly packaging in a takeaway box that can be brought out of the hotel for consumption on-the-go, or elsewhere. We have relayed your comment about the room amenities to our housekeeping department and reminded them about immediate response to guest requests. As to WiFi, the complimentary service can get affected by the number of users simultaneously connected. But you also have the option of having a dedicated line for a minimal fee. We look forward to your next stay at Seda BGC.

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Reviews (810)
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649 - 655 of 810 reviews

Reviewed July 1, 2014

Perhaps I was expecting too much, but unfortunately the experience did not match my expectations.
Initially we wished to dine indoors but as the coffee table set would have made it difficult to dine comfortably, so we opted to eat outside which actually was pleasant.
The Buffet selection was very nice but the dishes were nearly empty and staff had to be asked repeatedly to fill them up also a number of the wines on their wine list were not available which was irritating.
I will put these issues down to inexperience and hopefully if I dine there again things will have improved.

  • Stayed: June 2014, traveled with friends
    • Value
    • Location
    • Service
1  Thank Rose H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SedaBGC, Public Relations Manager at Seda Bonifacio Global City, responded to this reviewResponded July 4, 2014

Thank you for your review. We are glad you enjoyed the outdoor area of Straight Up which is preferred by many of our guests because of the lovely view. Recently we introduced our aperi-dinner buffets -- barbecued items on Wednesdays and Thursdays, and tapas and appetizers on Fridays and Saturdays from 6:30 to 9:30 pm. We regret that the wines you chose were not available during your visit. However, we are continually looking for options to provide guests with a good selection at any given time. We are also intensifying staff training on product knowledge to enhance the guest experience. We hope you can try our other buffet soon!

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Reviewed June 24, 2014

Pros:
Food was good and the servings were big.
Besides coffee, there were also tea bags available.
Room was spacious and clean.
It was near Market! Market! and Bonifacio High Street.

Cons:
We can hear the TV from the other guests' room as well as people talking in the hallway.
Swimming pool did not have heating.
We had pastries that were served as snacks but we were all too full from dinner that we requested it to be brought to our rooms instead so we can eat it as a midnight snack. The pastries were apparently "lost" and the person we gave the instructions to kept pointing fingers as to who he instructed to bring them to our rooms.

  • Stayed: October 2013, traveled on business
    • Value
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1  Thank thoughtpicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SedaBGC, Public Relations Manager at Seda Bonifacio Global City, responded to this reviewResponded July 1, 2014

Thank you for taking time to share your comments. We are glad that you enjoyed the food, room size and our location which is near a mall and various boutiques. We do apologize for the miscommunication among the staff and assure you that it will not happen again. We hope you can come back to Seda BGC in the future.

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Reviewed June 24, 2014

The location is superb because it is right next to the restaurants and shops. The rooms are spacious, and tidy. The food is delicious as well. We had room service massage, too.Definitely worth the price.

  • Stayed: April 2014, traveled with family
    • Value
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Thank krishnaruizramos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SedaBGC, Public Relations Manager at Seda Bonifacio Global City, responded to this reviewResponded July 1, 2014

Thank you for your kind review! We hope you can bring your family again for a stay-cation at Seda BGC soon.

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Reviewed June 10, 2014

This hotel does not pretend to be luxury. But it does basic very well. My room was a good size and was clean and nicely set out. The breakfast was good and the staff were very friendly and helpful. The hotel also arranged an excellent airport transfer for me.

  • Stayed: March 2014, traveled on business
    • Value
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2  Thank devondahlia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SedaBGC, Public Relations Manager at Seda Bonifacio Global City, responded to this reviewResponded June 13, 2014

Thank you for taking time to write a review. Our product is straightforward but complete, with staff that are warm as they are efficient. We are glad your stay went smoothly throughout. We hope you can visit us again soon.

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Reviewed June 7, 2014

Felt great to step again back into Philippines land, a country that experienced excellent hotel customer services. I was on business trip in 20-Nov-2013. My new office at Banificio City.Hence, I stayed in Seda Hotel for two days.Here some of great experiences sharing:-
i) Pre - booking
---------------------
# Would not able to comment on this part, it was managed by company secretary.

ii) During stay
------------------
#Upon our late arrival, we was greeted by the staffs along the entrance to the reception counter. All the staffs was really helpful, smile brightly that make you felt warm.
# Smooth check in and our luggage was well taken care by the hotel staffs. It will make your day when you extremely tired.
# Our room was clean and tidy, quality of bed was excellent. Well nap.
# Morning call is available upon request.
# Bathroom with powerful water pressure.
# The breakfast buffet was really excellent and good.
# Walking distance to all shopping area. That awesome.

Room Tip: I always prefer higher room location and far from lift.
  • Stayed: November 2013, traveled on business
    • Value
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3  Thank Joanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SedaBGC, Public Relations Manager at Seda Bonifacio Global City, responded to this reviewResponded June 13, 2014

Thank you very much for your positive comments about our hotel. We are glad that we were able to help make your trip to Manila a good experience, not just in terms of our hotel facilities and service, but in terms of proximity to shopping as well. We hope you enjoyed your stay and that you can visit us again soon.

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Reviewed May 29, 2014

Had two rooms during an overnight stay. We had the cheapest room type which is the deluxe room which exceeded my expectation and felt like I paid for a higher room category. It has its own seating area with a city view. One of the rooms I got had its own bath tub (yay!!!!). Sleeping experience is super great.

Swimming pool in the hotel is in an L-shape. What i don't like about it though is the view - construction of a condominium and the parking.

Buffet breakfast is the best! Fish fillet is one of the best highlights of the restaurant. I was also able to try their Straight Up bar which gives you a skyline of Taguig.

Overall, it was an excellent stay and will definitely go back.

  • Stayed: February 2014, traveled with family
    • Value
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2  Thank Mearah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SedaBGC, Public Relations Manager at Seda Bonifacio Global City, responded to this reviewResponded June 1, 2014

Thank you for spending your birthday with us! We are glad you found excellent value in our product. Our beds have been found to be extra-comfortable by our guests and the alcove seating is appreciated by many. As an emerging CBD, Bonifacio Global City is growing at an amazing pace, with many companies setting up their headquarters in the area. We hope you can stay with us again soon.

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Additional Information about Seda Bonifacio Global City

Address: 30th Street corner 11th Avenue, Lane P | Bonifacio Global City, Taguig City, Luzon 1634, Philippines
Location: Philippines > Luzon > Metro Manila > Taguig City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Taguig City
Price Range: $136 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Seda Bonifacio Global City 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Seda Bonifacio Global City Taguig City, Philippines - Metro Manila

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