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“park at your own risk”
Review of F1 Hotel Manila

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F1 Hotel Manila
Ranked #4 of 5 Hotels in Taguig City
Manila
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“park at your own risk”
Reviewed December 30, 2012

Check-in the hotel for some family vacation/ relaxation.

There is no sufficient parking space for guest. i was told to park outside the hotel where their is an ongoing construction.

Also, breakfast buffet have very limited choices.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank loneyplanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Warszawa, Polska
Level 6 Contributor
353 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
Reviewed December 28, 2012

For the price the hotel charges, one can get a much better offer in Hotels in Makati. Before the lis of cons, a few pros:
- location
- new hotel so most things are/smell new

Now for the cons:
- there are still power outages (due to heavy construction work nearby) Once everyone had to take the emergency stairs to get to the restaurant for the ...cold foor. I'd really prefer to have electricy, not the apology wine.
- the pool was not open for a few days of the stay
- the elevators amazingly is a problem, far too few work for the no. of rooms/floors the hotel has
- the breakfast is poor for the expected quality, you will not find decent coffee, if you ask for suger do expect to get powder milk etc. At least the omlette's were ok :)
- the wifi is hard to use,the net is often down and signal is weak, the landline was fine and the cable was long enough to work from the bed
- the reception, overall serivce is simply slow
- oh, an when I got the room it turned out it is still being cleaned, finally someone came up with an idea and I got a new room
- the hotel wanted to charge for 2 hour extension after all that :). they changed their mind to be fully accurate, but it shows the hotel staff has still lot to learn.
- and altough the hotel is new, it simply does not look like it. It's windows are sooo dirty, architecure wise it's a old 90's look with a few exceptions of the main lobby etc.
- false fire alarms almost daily (most likely related to power outages)

If it was a private stay I would leave after day 2, but as I was seldom inside due to business trip workload had only stayed a couple of hours daily.

To sum up, lost potential.The prices will drop, will have to drop once the nearby hotels are finished.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Wolszczak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batangas City, Philippines
Level 5 Contributor
90 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed December 28, 2012

The Best Western Premier F1 is to my knowledge one of only a couple of hotels at Bonifacio Global City (BGC). It is situated just across from St. Luke's Medical Center and S&R and is a short walk away from Bonifacio High Street Central.

The location is a good base to explore BGC as most everything else is within walking distance or reachable via the buses that ply the different routes within Global City or at worst using a taxi, which are plentiful. Taking a car from the hotel is not really efficient as you'd probably spend more on the parking rather than the taxi or bus fare.

The hotel itself is fairly adequate. Certainly in no way can it be considered as more than a functional hotel, with mainly business folk serving as its clientele. From the outside, the hotel is a shade of cream and the F1 logo on the building is quite evident even from afar. The hotel interior however is rather dark, from the lobby entrance, elevators, hallways and the rooms themselves. The reception area as well as the breakfast place had better natural illumination but generally I found the motiff needed a little more brightening.

We stayed in a Deluxe King room. The bed was indeed king sized (as opposed to two twin beds put together as I've seen elsewhere) and comfortable. There was an LCD TV, Ipod dock, a love seat and coffee table and the usual coffee and tea making facilities. There was likewise a work desk and wifi was free and available throughout the hotel.As there was only one common user ID and password for all guests, there was virtually no limit to the number of devices you can use, which served us in good stead as we had two tablets, a smartphone and laptop. Strangely though, the time on the Ipod dock was set wrongly and the alarm kept going off very early in the morning. I couldn't really figure out how to reset the time or turn off the alarm and I don't think housekeeping had any idea on how to do this as well as they never bothered to correct the time when they made up the room. No big deal. There was an in room safe that was big enough to fit all the aforementioned gadgets we had.

One other point I feel is worth mentioning is the elevator service. There are 4 elevators that service the 30 or so floors of the hotel plus residences. For some reason, certain elevators don't land on some common areas such as the gym or pool as well as the breakfast area. These are posted quite visibly at the elevator lobbies but when you have a limited number of elevators servicing a fair bit of floors and guests, it's really difficult to be choosy in terms of which elevator you wish to take. As such you'd have to get off at the nearest floor and either walk up or down a flight of steps to get to the desired floor if you happen to get an elevator that does not service such floor. The elevators also give a very faint audible signal that a unit is arriving once hailed and can quite easily be missed by people waiting at the lobby. Good to note though that unlike other hotels I've seen where lifts can be an issue, here the location of each elevator is shown at each floor so you do get an idea of when a unit is on the way. One last flaw to note on the elevators is that the card sensors don't work even though it is clearly posted on each lift that you had to tap your card to access your floor. This was the case of course at the time of our stay. Whether such had been the situation before is not known to me.

During our stay as well we noted a fair bit of construction noise nearby. Not sure whether it was really from within the hotel or outside. There was clearly construction work ongoing on both sides of the hotel. The noise however was mostly apparent during daytime and not in the evening.

Service was efficient but nothing really extraordinary. We asked for late checkout and were given upto 2 PM rather than the 12 PM standard checkout time, which was certainly appreciated. Breakfast was not something to call home about. The spread was quite limited and the quality was not that good in my view. There should be better options nearby.

Overall, the price we got for the stay was quite okay for the location and amenities. Would think that the F1 hotel really positions itself as more of a functional place to stay in a plus location. If you are looking for luxury perhaps look elsewhere. If all you are after is a decent place to stay that could serve as a good base to explore BGC then you need look no further.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RRGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 25, 2012

One of the worst hotel services we've experienced. We arrived early for our check in and the front desk lady threw our hotel voucher back to my partner saying you're too early. He asked if she could check if there was a room available by any chance. She looked at her screen for a moment, then came back with a 'no'. 
Then she moved on to the next guest, without so much of a 'you can leave ur luggage at the concierge' or something else, anything else to make us feel that our stay was welcomed. We made our way over to the empty concierge desk and had to wait around 10mins for someone to appear to take our bags. 
When we finally managed to check in, they gave us a bed (single bed for hotel standards) and tried to argue with us that it was a King. They finally came up to our room and agreed to change the room when they saw the bed. Our new room had a proper king sized bed but all that fuss had soured our initial impression.  

Their breakfast buffet was decent enough.   The lifts were terribly slow and it took forever to get up and down. We were on the 15th floor and at night, we could hear music from the hotel pool/bar till late into the night. 

Checking out was another nightmare which took almost half an hour bcos they won't give us a reciept to close the hotel bill. 

The location was great as its a 5 min walk to the Bonafacio high street area. I'm looking forward to the Shang and other hotels to open up in the Bonafacio area as I will never be coming back to this hotel again. 

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank HanJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 14, 2012 via mobile

I stayed here three times already. The latest was last Nov 2012. We always get the room city suite double because it's spacious. The bathroom is a little tight, aircon is always not that cold, food sucks, location's great, service was so slooow. We checked in at 4pm and still they rooms were not available, we have to wait 30mins to clean up the room. I booked through agoda, when I came to check in they told me they will upgrade to fort suite because the city suite I booked was not available but I declined because i insistedly want a 2 double bed room. Instead, they put me to a city suite king plus free extra bed. They also allow to check out at 2pm which is great. But as always, no bellboys to help you bring your luggage to your room. Always. Unless you request.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dms518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
the Philippines
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 13, 2012

Just spent a day at this hotel, and wished we didn't choose it for our meeting.

Upon reaching the hotel and attempted to park at the basement parking for hotel guests, I found out that the basement parking is closed. I had to park at the pay parking in front, which was not managed by the hotel.

Upon entering the hotel, there was no power. Had to climb the escalator to reach our meeting room. No lights, no airconditioning - no generator/ back-up power. When I asked the hotel management, they said power will be restored in 30 minutes. One hour passed, still no power. After almost 2 hours, sweating and almost about to faint from lack of air, the power came back. Apparently, the hotel was on back-up power for four days, and the generator conked out.

With the power back, it was the service that became obviously inferior. We had a meeting room with no extra flip chart paper, markers, nor coffee. Worst, the hotel staff that was supposed to assist us went missing.

To make things worse, our buffet lunch was not at par with the usual quality you'd find in a Best Western hotel. The food was substandard, and was not replenished on time. Service was really bad as servers were avoiding the guests like the plague.

Last, but definitely not the least, the toilets stink. Again, not what you would expect in a Best Western.

With that said, I strongly recommend that the Best Western group immediately remove this hotel from their group. For travellers who're considering a stay in this hotel, go to a Makati CBD hotel instead. The travel time from Makati to the Fort will be worth the sacrifice than going through the experience we endured here.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CarloMarcelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 4, 2012

Got a dealgrocer for this hotel. Hotel is new thus everything is clean. Rooms are nice - bed is comfortable, walls are thick enough so that I do not hear people walking or talking.

Buffet breakfast though can be improved. Not much choices.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cinnamon23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about F1 Hotel Manila

Property: F1 Hotel Manila
Address: 32nd St corner Lane A | Bonifacio Global City, Taguig City, Luzon 1634, Philippines (Formerly Best Western)
Location: Philippines > Luzon > Metro Manila > Taguig City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 5 Hotels in Taguig City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — F1 Hotel Manila 4*
Number of rooms: 243
Reservation Options:
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Also Known As:
F1 Hotel Manila Taguig City, Philippines - Metro Manila

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