Booked 2 nights on an itison deal, heavily discounted from the rack rate of £185. This review is based on our expectations of a hotel at that rate and not on the discounted rate.
The hotel was very good in some ways: friendly, helpful staff; comfortable room; pleasant decor; great latte.
Unfortunately it was badly let down by the food.
We had afternoon tea and requested brown bread for the sandwiches but received a mix - not a big deal but poor attention to detail. More of a problem was that the bread wasn't fresh - half way to stale. They were edible, which sadly, is more than can be said for the cakes. We tried a bite of two of them and they were horrible - stale and unpleasant. The scones seemed to have been frozen and thawed in the microwave and had an unpleasant texture. We sent it back.
We ate out, so can't comment on the evening meal.
Breakfast was a very limited selection - a few slices of ham, a few small pieces of wrapped cheese, 6 or so cereals plus some yoghurts. Really not the kind of breakfast buffet we would expect for (up to) £185 per night for two people.
Worse, much worse, was the cooked breakfasts that we were served: scrambled eggs and smoked salmon - diabolical, tasteless, microwaved?, tiny portion of over salted, dehydrated spinach. Sent back but 2nd attempt not much better. Eggs Benedict was over salty but otherwise pretty tasteless so only ate 2 mouthfuls. Oh, and the tomato and orange juice were poor - we got the impression that the hotel was serving the cheapest available products.
The hotel staff that we spoke to about this were very professional and efficient and listened to our comments and complaints. They expressed surprise at our comments about the food, but if you read some of the other reviews here you'll see that we're not alone in our views.
The outcome was that the manager kindly moved us to their nearby sister hotel (Bowfield Hotel) for our second night.
The Lynnhurst is a hotel that has the potential to be very good, but only if they massively upgrade the quality of the food they serve.
P.S. the Lynnhurst seems to have many positive reviews for weddings and food, but one review suggested that this is handled by a different kitchen/chef. Maybe they could give some training to the main kitchen?
- Official Description (provided by the hotel):
- The Lynnhurst Hotel is a beautifully restored Victorian building situated within two acres of landscaped gardens in Renfrewshire. The Lynnhurst Hotel combines traditional grace with modern efficiency making it Renfrewshire’s new inspirational venue. ... more less
- Reservation Options:
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- Also Known As:
- Lynnhurst Hotel Johnstone, Scotland