Dreadful staff, cheap motel-style rooms (damp comes as standard),. Only thing going for the place is the food which is imaginative and lively. However, front of house staff unbelieveably offhand and rude. Being shown a 2 x 2 table (cafe/bistro size) for 5 people, we asked if we could move adjacent to a large round table for 6 that had just been cleared, to be barked at "but we have laid this table for you!". "But it's free isn't it?" Waitress turned her back and stomped off, leaving us standing we look at each other in stunned silence and after a few minutes we sit down. Waitress returns and barked "THE TABLE HASN'T EVEN BEEN WIPED DOWN!" We remarked it didnt bother us if it didnt bother her, in response to which she turned smartly, grabbed glasses from other table and slammed a handful of cutlery and glasses in the middle of our table, presumably for us to place ourselves. Without exception, every employee was moody, sullen and completely without motivation. Our order which requested a slight change in the set meal (sea bass but without potatoes please, just extra veg..." was met with muttering and whining (stroppy teenager came to mind) and irritation because the PDA order pad being used made adjustments VERY COMPLICATED DON'T YOU KNOW!! Dreadful, dreadful place. Hard beds, cheap polyester duvets, no power to the shower (and we are talking English expectations of same, not American, here!).
- Official Description (provided by the hotel):
- Welcome to our coastal restaurant with rooms, across the road from the dunes of Camber Sands and beautiful sandy beach beyond. Inspired by the coastal motels you might find in California, we're a calm and relaxing hideaway from the stresses and strains of modern life. We have 20 amazing bedrooms all decorated with an eye to the Hamptons and serve great food using almost exclusively locally sourced fresh ingredients. In 2016 we were included in The Times 'Coolest Beach Hotels - No. 4', The Mirror's 'Top 10 Seaside Hotels in the UK' and Squaremeal's 'UK's Best 100 Restaurants'. The private coastal garden incorporates mini secluded decks behind all the Garden and Luxury Garden rooms and is also home to The Beach Hut, where guests can enjoy relaxing massages and lovely facials after a day on the beach using ethical and natural health and beauty products that are exclusively blended in the UK. ... more less
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- Also Known As:
- The Place At Beach
- Place At The Beach Rye