Booked a table for two at Zizzi on a thursday at 19.00Hrs.
Restaurant was quiet and we attended two quite quickly, but I do wish you were not just given a menu but asked if you would like a drink before they disappear ( do they not wish to make money).
My partners food was good but the same could not be said of mine. I ordered a Calzone which until now I have really enjoyed. What I was given was a Calzone that was undercooked and lacking in filling. The presentation was also very poor, served on a round wooden platter with a small dish of some tomato mixture. This is a Head Office policy of no garnish to save a few shilling. Big mistake as they have lost a frequent customer.
The Calzone was that bad that they removed it from the bill. Had they asked me how the food was part way through the meal it may have been corrected. Another example of service going down hill at chain restaurants and they do not seem to care.
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