We visited the pub today as a treat. As we arrived on time at the bar, about to order drinks we were instructed by the bar maid to go to our table, thus assuming they may come and take a drinks order.
We were wrong, and 10/15mins later another lady came to see if we were ready to order, and said 'oh you don't have drinks, they are down at the bar', thanks!
We then asked about modifying an order very slightly, she didn't seem to get it. She went off to ask the chef and basically never came back with an answer! We were waiting over 20 minutes! Thankfully the bar maid came to take our order and said our request would be no problem. We then waited an age for our food and they were not particularly busy, although they seemingly only had 3 members of staff (including the chef). We had only ordered main courses, and before even ordering coffee we were there for 2 hours!
The food was over priced for what it was (linguine with pesto and parmesan - far too saltly £12!)
The service is the worst I have experienced in a long time and there was no communication. If a pub is busy and a waitress apologises, or keeps me up dated I am generally forgiving (having been a waitress myself i know what it can be like). No one asked how the food was, and our table was cleared half and half with a huge gap in between. It felt like we had been left to get on with it by ourselves, an afterthought. They weren't rude as such, just not great at what they were doing, they were smily and chatty after the meal but maybe that's because we were leaving!
All in all I can say that there are better pubs doing fantastic local food more affordably than this one with better service, which is a great shame. The spot it is in is fantastic, but this pub has changed hands many times over the years for better and worse, maybe it will change for the better again at some point.
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