We arrived at the hotel which from the outside looked nice and modern got inside and there was a horrible cold feel waited at reception for a while and no one arrived to check us in so we went into the restaurant/bar and asked someone to check us in.We got given room key 11 the room was freezing very big and spacious bathroom floors not very clean loads of hairs.We went down to the bar for a drink and a heat the prices were reasonable but never got a heat.In the bathrooms there was no hot water or in the rooms couldn't go for a shower as the water was freezing now i would like to know how staff in the kitchen and serving food managed to wash there hands.However dinner was very nice portion size very good and food was delicious service was very good nice pleasant girl.we later went back to the room at 10pm which even under the covers was cold and then the karoke started you would think it was in my room horrendous noise level and to top it off a noise from a generator went on till 1.30 by this time we had had enough packed our stuff and tried to leave only to discover a shutter down on reception and main doors locked terrible to be locked in finally found a member of staff who apologized and said there heating and hot water was broke and the noise was the cooler that goes off at 2am so if you want a nice cosy quiet weekend which they advertise on the website Do not go here!!! If you read other reviews most people say the same so the excuse about the heating broke doesn't wash with me will never be back!
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- Also Known As:
- The Coachman Hotel And Restaurant
- The Coachman Hotel & Restaurant Kilsyth, Scotland