It is one of the best place to play golf and to relax. Beautiful landscape, very nice Golf course, integrated in the rainforest. Nice rooms, good food and very friendly staff. This is the third time we stayed here within two months. As long as you dont face any problems, everything is wonderful.
But be careful about management staff. After one night(intended to stay three) returning from our matinal golfround,we were told to move our room, because someone else claimed it. No way to discuss it. Such a practice we could not accept and left the resort. Are there more valuable guests than us even though we paid full price?
Be careful about their website. No 10% in their restaurant, no 100 baht per room for restaurant. Upgrading of a room is tricky,because they have all the same size and view. Some rooms are very smelly because of sewage problems. No massage available, because external and mainly not available.I complained already once, but nothing changed.
I said before friendly staff but having this issue, so charming Mrs.Chantina Promchan at the reception became suddenly very unfriendly and unpleasant.
An important minus for this lovely place since I planned to take a golfer group to this place from Switzerland. We are very much disappointed and will stay out of this hotel.More