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“We loved it and we'll be back.” 5 of 5 bubbles
Review of Hacienda de San Antonio

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Hacienda de San Antonio
Ranked #2 of 3 Hotels in Comala
Ajijic
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“We loved it and we'll be back.”
5 of 5 bubbles Reviewed August 26, 2011

The Hacienda is an exceptional place. An exquisite hotel with beautiful grounds, all situated within view of an active volcano. Rooms are large and furnished with Mexican antiques. The food is organic, delicious and mostly supplied by the Estate. Tours of the Estate are possible and I would highly recommend them. Service is attentive and friendly. Yes, this hotel is expensive but for a special occasion it is worth it.

  • Stayed April 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MirandaAjijic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Solana Beach, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 21, 2011

This hotel is not even rateable. We were guests at a 40th birthday party. We have stayed at top chain hotels and have never had the staff anticipate our needs. We never had to request a thing! During the day at the pool dishes of fresh mango and fruits kept arriving. Then trays of margaritas, then lunch poolside. You rarely saw housekeeping staff, yet we would leave our room and presto clean. The splashes in the common area restrooms would disappear between visits as would the one towel that was used for your last visit. The gardens and fountains were flawless.

Room Tip: They are all best rooms
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  • Stayed June 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank dichdgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 24, 2011

Hacienda de San Antonio is one of a kind. (It is such a favorite of mine -- ten visits in ten years -- that I have actually been reluctant to write it up before now.) It combines natural beauty, a magnificent building, a warm welcome and a platform for refined relaxation. The hotel was built as a private and very grand country mansion, rather than a hotel; it is still run in the spirit that the guest are truly guests, not customers. The emphasis is on peace and quiet, and enjoyment of natural beauty. The setting -- between a (live) volcano and a steep valley -- is stunning. The grounds, planted with specimen trees, including a large and beautiful pool, are glorious. (The 40 foot high bougainvillea is beyond glorious.) Everything is in exquisite taste, mixed with a local flavor and sense of place. To me, it ranks as one of the most romantic hotel/resorts anywhere in the world.
The (local) staff is genuinely friendly and interested in helping. The rooms are all large and comfortable, and have marvellous views. Every evening, hundreds of candles are lit, giving the open courtyards and hallways the aura of a renaissance palace.

The kitchen produces excellent, fresh mexican food, including many ingredients from the the nearby farm operations owned by the hotel's proprietor. With advance notice, the kitchen can produce dishes you choose (although you shouldn't expect the range of choice you would find in a similarly luxurious city hotel, or a large resort). There is a tennis court and exercise room; and internet via satellite, though (thanksfully!) no TVs in the rooms. Evenings are quiet.
In my view, the unique attributes of the Hacienda can only exist because of certain things it does not have -- this is not the place to go if you are looking for a constant choice of diversions, restaurants or a generally busy feel; you are in the middle of a fairly remote, mountainous area, so visiting other towns for meals is not easy. Because of the location well above sea level, the humidity level is comfortably below that of the coast. As for value, it is certainly not cheap -- but if this is the place for you, I think you will agree it offers true value in the sense of being a unique experience -- indeed, one that is almost priceless in today's world.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Pkr10021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco-Ville, Monaco
Level Contributor
369 reviews
353 hotel reviews
common_n_hotel_reviews_1bd8 623 helpful votes
5 of 5 bubbles Reviewed October 19, 2010

A beautiful and famous location with great history. I would recommend to combine a short stay at the Hacienda with a nice beach holiday (at Cuixmala or FS Punta Mita). The food was excellent. The service sometimes seemed a bit untrained and some of the staff lacking English skills. I hear that this was better, when the hotel was still managed by AMAN. The gardens and the swimming pool are world class, as well as the view on the (active!) volcano.

  • Stayed October 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank TrophyCollector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 7, 2010

Under the volcano! This place is heaven on earth. Rooms beautifully furnished, high wooden cealings, lovely bathrooms, patios , terraces, gardens, an olympic size swimming pool, internet connection, very attentionate staff. The excursion on horses in the neerby Ravali estate around lagunas surrended by steep hills covered with tropical trees, the bamboo forest , the water falls, the picnic with barbecue organised, everything was a dream.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Did D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Albany, Ohio
Level Contributor
184 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 434 helpful votes
5 of 5 bubbles Reviewed September 19, 2010

My 12 year old son and I spent an exceptional 4 nights at the Hacienda de San Antonio in February, 2010. This is an extraordinary place. If you can afford it, by all means stay here.

With the onset of winter at home, my family and I often look for a long weekend somewhere warm in February over my son’s Presidents’ Day holiday (a 4 day weekend). Having spent two prior Presidents’ Day holidays in Mexico, we decided to give the Hacienda de San Antonio a try. Unfortunately, my wife’s work commitments kept her at the office, but my son and I decided to make the holiday a hiking weekend for the two of us.

We flew in to Guadalajara, and drove down to the Hacienda (which is in the countryside near Colima, the capital of the Mexican state of Colima). Most of the trip was on divided highways (toll roads), and our trip was uneventful. The hotel’s directions and map were very accurate and easy to follow.

The Hacienda is located at around 3000 feet above sea level (plus or minus), and thus was a very pleasant upper 70s during the day (even while Colima, about 1500 lower in elevation, was in the mid-to-upper 80s). The nights were in the upper 50’s. We had clear weather for our stay.

The website for the Hacienda more than does justice for the grounds, rooms and public areas, so I won’t go into great detail here. Suffice it say that everything we ran into matched the photos – all aspects of the Hacienda are in excellent condition, are spotlessly clean, and are attended to on a daily basis by an attentive staff. The setting is spectacular -- with terrific views of Volcan Fuego and Nevada de Colima.

What particularly impressed me were the water features – a series of small fountains, connected by channels through which the water ran from feature to feature. I’ve been places before where one could see such installations, but often not all of them worked, or many of them were full or partially full with debris (leaves, dirt, etc). Not at the Hacienda. Even in the tropical surroundings, everything worked, and looked as if a gardener had been there five minutes before (and that was early in the morning, late at night and in the mid-afternoon). Amazing.

The furnishings of the rooms, linens and bedding were at the deluxe level. The mechanicals worked perfectly (water pressure, HVAC, hot water temperature and quantity).

The attentiveness of the staff stood out. I decided that I would not drink during the stay, and so opted for iced tea. After the first order on the first night, whenever I took a place at the pool, in the public areas of the hotel, or at dinner, a member of the staff would arrive shortly thereafter with an iced tea for me. And when the glass neared empty, they would reappear with a refill.

On the first two nights, only one other room was occupied at the hotel. Sometimes, that can leave one feeling a bit odd, and lonesome. Not at the Hacienda. Each night, the staff lit luminaries in the central courtyard and in the lodging area of the hotel – somewhere around 800 or so. In the morning, the luminaries mysteriously had disappeared. They went through this effort even for only 4 guests! Wonderful.

The food at the Hacienda was excellent. The Hacienda has an organic farm, on which they grow herbs and vegetables. There are dozens of fruit trees in orchards around the Hacienda building itself. They also make cheese and grow and roast their own coffee. Perhaps the emblematic moment of our stay was at breakfast on our second morning (breakfast was outside on the porch of the Hacienda). I ordered a fruit plate for my son and I to share, along with breakfast entrees. Our waiter took the order, and when he returned just a few moments later to refill my coffee, he apologized for the delay (it had only been 3 minutes) in bringing the fruit plate -- “We’re sorry, Senor, but we are picking your fruit.” Exceptional.

There is very nice hiking in the vicinity of the Hacienda. It is necessarily guided – most of the route crosses private property – but our guides were very helpful and brought along refreshments. We did an 8 mile hike the first day (about 1300 foot elevation gain), and a 6 mile hike the second (with around 2500 elevation gain) to the shoulders of Volcan de Fuego. The last day we did a short hike, and then rode horses in the afternoon.

At dinner each night, the hotel tries to offer guests a different location for dining. So, the first night, my son and I were in the dining room. The second, we were in a large living area with an enormous fireplace, in which a fire had been lit. The third night we were on the porch of the Hacienda. If the wife was with me, it would have been very romantic.

A few quibbles:

- the lighting in our suite (which was enormous, with a living room and bedroom, two fireplaces and two bathrooms) was less than I normally prefer. They need to add a couple floor lamps to the living room.

- the pool, while kept very clean, had stratified water – the upper layer comfortably warm, but the lower areas (from your mid-thighs down) was extremely cold. I’m not a pool person, but I think that has something to do with circulation of the water.

- the Hacienda was not cheap. Food was extra, as were the guided hikes. Although we got an upgrade, this was the most expensive four day weekend I’ve had (and that’s saying something). The very good news was that everything about the Hacienda made the cost worth it.

If you are not cost sensitive, or are willing to splurge, I would highly recommend a stay at the Hacienda de San Antonio.

  • Stayed February 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank OrrvilleRedRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 17, 2009

This hotel is an oasis of paradice in the middle of Mexico. We had a 4 day family anniversary celebration at the hacienda. The beautiful gardens, wonderful home grown coffee and food, lovely rooms, great staff and puffing volcano made our event one we will cherish forever.

  • Stayed June 2009, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 3kidsmomVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacienda de San Antonio

Property: Hacienda de San Antonio
Address: Domicilio Conocido S/N | San Antonio, Comala 28463, Mexico
Location: Mexico > Pacific Coast > Colima > Comala
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Comala
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hacienda de San Antonio 5*
Number of rooms: 25
Official Description (provided by the hotel):
Set in the midst of magnificent landscaped grounds at the foot of the Majestic Volcan de Fuego, the incredibly luxurious 19th Century hacienda is tucked away in the highlands of western Mexico. The two storey hacienda lies on a 470 acre expanse within a 5000 acre working ranch, organic farm and coffee plantation.22 suites and three grand suites all with a terrace or balcony offer comfort, tranquility and privacy. National cuisine from many regions of Mexico as well as international cuisine, under the creative direction of Oscar Peralta, is served in an array of exotic dining locations. ... more   less 
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Also Known As:
Hacienda De San Antonio Hotel Comala
Hacienda De San Antonio Comala, Colima, Mexico

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