My wife and I recently stayed at this hotel with our three year old son. Below is an honest appraisal of different key areas that were important to us for our stay.
Rooms: Our family room was very spacious with a beautiful view out to sea. Beds were very comfortable and it was a nice touch for the hotel to provide chilled water and soft drinks for free on our arrival. The bathroom was excellent with shower over a bath providing superb water pressure and no shortage of hot water. The cleaners did a fantastic job cleaning the room and replacing towels every day. There was also a turn down service in the evening which our son loved especially as they left a sweetie on his pillow.
Location: Situated at bus stop number 8 on the island, it was very convenient for getting into the town in the evening. We hired a car for our stay and had no issues parking our car when returning to the hotel. There is a private beach within the grounds. Guests had access to free sunbeds, and the umbrellas had a buzzer on that alerted bar staff whereby you could order refreshments.
Grounds: As well as the convenience of having the beach, there were two pools that guests had access to. One of the pools also had a childrens section which was safe and our son loved. A pool bar is placed between the two pools providing drinks and snacks day and night. It should be noted that the grounds were immaculate and very well maintained. The staff clearly work very hard to maintain them.
Facilities: Free WiFi throughout which was useful, (although getting a connection at peak times was a problem despite having a number of different wireless routers to connect to.), a gym (which I didn't use), a spa (which I did use and was very impressed with). Reception also has two PC's for guests to access.
Food: This was the biggest let down. When we booked with Thomson, we booked at a time when there was a promotion whereby we could get a free upgrade to half board from Bed & Breakfast. Thank goodness we hadn't paid for half board otherwise we would have been most upset.
Breakfast was ok. Not brilliant, just ok. With no labelling, it was difficult to guess whether you were choosing cheese pies or apple pies. Hot dog sausages, chips and pizza were the norm at breakfast along with something that resembled bacon but tasted nothing like it. For a hotel aspiring to be five star, one would have expected the quality there to be better as well as having an omlette and/or a pancake chef (Apparently there used to be a pancake chef but this no longer seems to be the case). On the plus side there was a wonderful selection of cereals, fruits and yoghurts as well as toast, croissants, pain au chocolat and cake. The staff also worked tirelessly to ensure tables were cleared and cleaned.
The evening meals were where the big problems lie. A number of reviews here have already alluded to the issues associated with the food and we spoke to many other guests who agreed that the food was not up to the standard that you would associate with even a four star hotel let alone a five star one. The food was barely warm much of the time and hardly ever hot. The meats tasted bland and had no labelling to describe what we were choosing. When I asked a chef what something was, I would get a one word response, i.e beef or chicken. It would also have been useful had there been a posting of the menu for the evening somewhere outside of the restuarant area or by reception.
There was however an a la carte menu whereby guests could bypass the offerings at the buffet and pay for a restaurant quality meal. The most annoying part of this is the fact that this food was excellent and therefore you kind of knew that the chefs were capable of producing much better quality than what the majority of the guests got to choose each evening. Another gripe was the lack of choice for children. A children's menu was apparently available. We did however never see one of these menus and was actually told by another guest of its existance but that the hotel had not actually printed any of these menus off. On a number of occasions we had to make do with a cheese toastie which we had to pay extra for which we felt was a bit greedy on behalf of the hotel.
On the whole, we really enjoyed our stay at the Kassandra Bay Hotel. We would love to visit this hotel again when our finances allow but would resist going half board unless there was no charge.
- Official Description (provided by the hotel):
- Luxury hotel in Skiathos, Sporades islands in Greece. Overlooking the beach of Vasilias, Kassandra Bay is situated among olive and pine trees that add to the scenery a relaxing aroma. Recently renovated, the hotel is lavishly decorated with bright colours, whilst the rooms offer amenities that help embody the feeling of being at home. ... more less
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- Also Known As:
- Kassandra Bay Skiathos
- Kassandra Bay Resort & SPA Skiathos/Vasilias